Jaguar Land Rover Bellevue

High prices + bad service This Jag dealership typically quotes work at 3x what other places do. They’ve had to redo some of their own work, which was botched. Service is also This Jag dealership typically quotes work at 3x what other places do. They’ve had to redo some of their own work, which was botched. Service is also very bad, especially compared to other shops (Porsche, Lexus). More

Good, but not excellent They were nice and helpful once there, however, not too inviting for clients in overall. However, Adam was a really nice guy who was super helpful. They were nice and helpful once there, however, not too inviting for clients in overall. However, Adam was a really nice guy who was super helpful. More

Deceptively expensive I took my 2016 evoque for a scheduled 2nd year service. I didn’t have any repairs on file it just regular inspection and Land Rover approved maintaina I took my 2016 evoque for a scheduled 2nd year service. I didn’t have any repairs on file it just regular inspection and Land Rover approved maintainance and I wa charged $1000 for it. I called the showroom before coming in to enquire about the price and they were very clear that it would cost $640 plus tax. More

Didn’t honor warranty Charged me for a service that should have been free. Handled my complaint very poorly. Still waiting for manager to call me back after Jaguar USA agre Charged me for a service that should have been free. Handled my complaint very poorly. Still waiting for manager to call me back after Jaguar USA agreed to step in. More

Second Chance The first experience with the Land Rover dealership, when it came to maintaining my vehicle, was awful. It took three (3) days to complete a four (4) The first experience with the Land Rover dealership, when it came to maintaining my vehicle, was awful. It took three (3) days to complete a four (4) hour service, and my wife and I honestly thought the dealership lost our vehicle and didn't know how to tell us. As compensation, they offered a free car detailing, so we gave them a second chance. Upon arrival, they had no record of the free car detailing, but honored it anyway. This time, the dealership kept us informed and remained proactive throughout the service, and we got our car back on time. More

Excellence!! Highly recommend. I purchased sight-unseen and was not disappointed. They had my back all the way through the sale. Dmitri, Layla and Randy were top c Highly recommend. I purchased sight-unseen and was not disappointed. They had my back all the way through the sale. Dmitri, Layla and Randy were top class and went above and beyond what I expected. More

Great team to work with All round great service from the team (Zoran, Jed & Layla), from test-drives, finance and trade-in options to the delivery of the actual vehicle itsel All round great service from the team (Zoran, Jed & Layla), from test-drives, finance and trade-in options to the delivery of the actual vehicle itself. More

Fixing the coolant leak Was able to get the car towed to the dealership to address the issue , they ordered faulty part , pipe, and got this fixed and pressure checked to mak Was able to get the car towed to the dealership to address the issue , they ordered faulty part , pipe, and got this fixed and pressure checked to make sure there was no other damage. More

Rude not very customer oriented When we are trying to explain our issues with a vehicle She (sales advisor)is rolling her eyes and trying to prove that I am lying or making up thi When we are trying to explain our issues with a vehicle She (sales advisor)is rolling her eyes and trying to prove that I am lying or making up things . They act like they are giving me favor This my second vehicle that I bought Brand New from Land Rover with in last Two Years Do you think you will buy anything from this. Dealership after getting this kind of Treatment ATTITUDE PROBLEMS ETC More

Great to work with-- and very responsive! Adam was great to work with in finding a car that fit our preferences and making it incredibly easy to trade in our previous car. He was really commun Adam was great to work with in finding a car that fit our preferences and making it incredibly easy to trade in our previous car. He was really communicative even after the car was purchased and made it a point to ensure that we were happy throughout the process. More