Jaguar Land Rover Bellevue

Servicing with LandRover Bellevue We recently purchased a new Range Rover velar. Unfortunately there were some minor issues with it. However, Myriam was able to ensure those issues wer We recently purchased a new Range Rover velar. Unfortunately there were some minor issues with it. However, Myriam was able to ensure those issues were alleviated promptly. Myriam has been exceptional to work with. From texting me during her off hours for an emergency service request, to ensuring that my vehicle gets hand washed. Myriam has always gone out of her way to make the serviciving experience ideal at Land Rover Bellevue. Thank you Myriam! More

Service not to expectation Inefficient front desk, shuttle service via Uber was awful and they could fix the feature (announcing incoming text message) in the voice system (firs Inefficient front desk, shuttle service via Uber was awful and they could fix the feature (announcing incoming text message) in the voice system (first, they told me the feature wasn’t available for my car even though I had the car for two years. Then they said it was Apple’s problem after iOS update, but the doucument they gave me which supposedly describe the issue was totally irrelevant to my issue as my car has experienced none of the symptoms described). I came to conclude that their service advisor as well as their technicians had no clue and the car they are servicing More

I would do it again!!! John was great. He got me in and out in a short amount of time. In times past, it was almost a sentence to bring your car in for service, now everythi John was great. He got me in and out in a short amount of time. In times past, it was almost a sentence to bring your car in for service, now everything went very smoothly. The system is much improved, again, thank you. More

Engine Light Diagnosis Personnel were very cordial and made me feel as good about the service center as my F-Type. Eric reviewed the history of the vehicle and what updates Personnel were very cordial and made me feel as good about the service center as my F-Type. Eric reviewed the history of the vehicle and what updates were needed along with diagnosing the engine light issue. Loaner car was provided which allowed me to drive an XE which I am considering purchasing. Repair and update completed on time. More

Not the same level of service it used to be Seems the the new management in the service center has his people walking on egg shells and afraid to make any decisions that might benefit the custom Seems the the new management in the service center has his people walking on egg shells and afraid to make any decisions that might benefit the customer. Even heard that mistakes which have a negative monitary impact to the dealership are deducted from the employee’s pay. There has been a ton of turnover in the service department so a lot of the people have not been fully trained. Makes me wonder why a place would have that kind of turnover. There is also a new policy on loaner cars where they. I longer want to give their customers a loner if they are out of warranty. With the average Range Rover service bill in the thousands, it seems petty and certainly not customer centric. I will try a different Range Rover service center next time even though the others are quite a bit further away. More

Anual Service Check up. Alina was amazing! She was so kind and truly wanted to make sure we didn't overpay for unnecessary services. Not only did she thoroughly go through th Alina was amazing! She was so kind and truly wanted to make sure we didn't overpay for unnecessary services. Not only did she thoroughly go through the procedure with us, but she gave an honest opinion of what she would do in our position. They also called an uber there and back since the car stayed over night. More

robin is the best. I must say everytime i come in Robin always is the best .. may not be able to get something done that day . but keeps me informed....jacob and rahim I must say everytime i come in Robin always is the best .. may not be able to get something done that day . but keeps me informed....jacob and rahim are the best.. More

Suspension wasn’t working Great overall service including rental car and Uber services. Quick and friendly, very on top of things. I liked my gal who helped me but I don’t have Great overall service including rental car and Uber services. Quick and friendly, very on top of things. I liked my gal who helped me but I don’t have her name. More

Great service. Estimate was accurate. Rig was done when promised. Everthing works great and rig was clean when I picked it up. A ride phone and back to dealer was pr Estimate was accurate. Rig was done when promised. Everthing works great and rig was clean when I picked it up. A ride phone and back to dealer was provided. Thank you. More

New car purchase. Zoran is the man! He is very client service focused. Knowledgeable about vehicle and helpful making the right choices. I would recommend Zoran and t Zoran is the man! He is very client service focused. Knowledgeable about vehicle and helpful making the right choices. I would recommend Zoran and the dealership. More