Jaguar Land Rover Bellevue
Bellevue, WA
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Quick and as promised The service center was overwhelmed with the amount of cars they need to service, still they were able to take my XF at noon and finish it the same day The service center was overwhelmed with the amount of cars they need to service, still they were able to take my XF at noon and finish it the same day. Much appreciated. More
Very good visit This was a very easy annual maintenance visit. I have to drive from Poulsbo to Redmond to get the maintenance check up, so they better be on their ga This was a very easy annual maintenance visit. I have to drive from Poulsbo to Redmond to get the maintenance check up, so they better be on their game too. Make sure you get Robin in Customer Service. She is very busy, but she is incredibly able and efficient. This is my 2nd visit and she was my Customer Service Rep both times. Instead of asking "me" who my Rep is, Land Rover gave told me my Rep name and she was ready for my arrival. Very different from my Toyota, where they expected me to remember who my Rep was. They also were very good at notifying me when i was done. Yes, it took longer to get done than expected, so i had to wait around a bit, but they were very nice. Overall, a good experience. Dale Mitchell More
Communication is everything I had a very positive experience in working with the team at Bellevue Land Rover, their clear dedication to delighting the customer was evident and fe I had a very positive experience in working with the team at Bellevue Land Rover, their clear dedication to delighting the customer was evident and felt authentic. It started with the salesman Adam Gallardo, who I spoke to one day while just looking at cars on the lot. He listened to me and understood I was looking for a particular type of vehicle and then indicated LR was coming out with a brand new model (Velar) and that it sounded exactly like what I was looking for. As it turned out Adam was DEAD-ON. The great work continued throughout the purchase on through my first service visit. I respect great communication, keeping me informed regarding the work o be done in the most economic fashion, the timeline that I could expect and just keeping in the loop throughout the process. John and the rest of this team are exceptional! Many thanks- Darin More
Ew auto purchase Incredibly great experience. Can’t thank Micheal and the entire team for their great customer service. Caring and pride in what they do! thank you and Incredibly great experience. Can’t thank Micheal and the entire team for their great customer service. Caring and pride in what they do! thank you and I love my car!!! More
Only Service Department that is "fun" to visit Rahim, Eric and Jake are top notch professionals. Throughout the visit, I felt like a VIP and that no matter what, my satisfaction was their number on Rahim, Eric and Jake are top notch professionals. Throughout the visit, I felt like a VIP and that no matter what, my satisfaction was their number one priority. More
Service It was professional and Robin had a great attitude. She was very kind and was helpful in extra questions I had. It was a great first experience with s It was professional and Robin had a great attitude. She was very kind and was helpful in extra questions I had. It was a great first experience with service at Jaguar Land Rover. More
Outstanding The service team at Bellevue Jaguar was excellent. I was in and out faster than they promised and everyone was happy friendly and very a coomodating . The service team at Bellevue Jaguar was excellent. I was in and out faster than they promised and everyone was happy friendly and very a coomodating . Alina Mars was very helpful and made sure I was in and out with little delay Thanks More
Great timely service - All service promises delivered on time. Post car wash could have been better ( not internally) plus the loaner car was filthy - chips in the boot/ pl All service promises delivered on time. Post car wash could have been better ( not internally) plus the loaner car was filthy - chips in the boot/ plastic bottle at back. Coffee machine out of service and old-fashioned bad coffee. For a Jag/Landrover dealership the lounge can be way cooler. Thank you for the loaner car though, much appreciated. More
Great service Robin Meyers was great. She even researched and found out that I was still in warranty so that they replacement bulb was covered. She went above and Robin Meyers was great. She even researched and found out that I was still in warranty so that they replacement bulb was covered. She went above and beyond to make sure that it was done in a timely manner. Also the new front desk girls were great. Very friendly and professional. Great service and it is much appreciated. More
professional and as requested. handled all of my request on time...gave a loaner as expected. no complaints at all. even managed to remove some sap from the outside of the car. handled all of my request on time...gave a loaner as expected. no complaints at all. even managed to remove some sap from the outside of the car. More