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Jaguar Land Rover Bellevue
Bellevue, WA
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Don’t purchase a Land Rover My 2018 Rang Rover with barely 4000 miles has been in for service 7 times, all for the same problem: the main center computer screen freezes disabling My 2018 Rang Rover with barely 4000 miles has been in for service 7 times, all for the same problem: the main center computer screen freezes disabling all functions. It is difficult to schedule an appointment, 50-50 as to whether or not someone will call you back and upper management is indifferent. More
Like Clockwork I was very satisfied once again with the service team, the work literally across the board at Land Rover - Bellevue. Top notch and what I apprecia I was very satisfied once again with the service team, the work literally across the board at Land Rover - Bellevue. Top notch and what I appreciate most is they did not waste my time they were a smooth running machine- like my car! More
Excellent Service Appointment They performed all requested services at the agreed price. The Advisor was great at communicating progress. The car was ready at the time quoted. I c They performed all requested services at the agreed price. The Advisor was great at communicating progress. The car was ready at the time quoted. I couldn't ask fir more. More
Excellent service and rapport Explained all the technical aspects of the car. Very happy with how the car drives and the gadgets. Explains the various options well. Customized the Explained all the technical aspects of the car. Very happy with how the car drives and the gadgets. Explains the various options well. Customized the sale to our needs More
Fast same-day service They quickly diagnosed the problem. They were able to complete the repair plus some additional work that needed to be done. Everything was completed t They quickly diagnosed the problem. They were able to complete the repair plus some additional work that needed to be done. Everything was completed the same day. My service advisor kept me up to date on the progress and completion time and also arranged for a car service (Uber) to pick me up. More
Intro to Land Rover, roof rack install. I purchased a pre-owned Land Rover and immediately Alina made me feel right at home. She personally saw that everything went smoothly. I had a lot of I purchased a pre-owned Land Rover and immediately Alina made me feel right at home. She personally saw that everything went smoothly. I had a lot of “new owner” questions and she answered each one carefully and thoughtfully. It was a pleasure doing business with Land Rover of Bellevue and Alina in particular. Thank you! Jason. More
Best Service Writer Ever!!! If you need work on your vehicle you MUST see Shaneta. She is awesome! Doesn't try to gouge you for unnecessary work, just sticks to the facts and is If you need work on your vehicle you MUST see Shaneta. She is awesome! Doesn't try to gouge you for unnecessary work, just sticks to the facts and is very personable but not fake. More
Vastly improved over previous experience! New service advisor this year for us. She was knowledgeable and courteous. Kept me informed of progress of service. Only area for improvement was New service advisor this year for us. She was knowledgeable and courteous. Kept me informed of progress of service. Only area for improvement was post service wash and vacuum. More
Service Front Desk was below par My advisor Eric Mahan was simply awesome and the only reason I will be back but the reception folks are below par and not sensitive to customer's need My advisor Eric Mahan was simply awesome and the only reason I will be back but the reception folks are below par and not sensitive to customer's needs. Also their concept of getting Uber is not working plus their signs for the service area is confusing as most uber drivers are worried going past the 'dead end' sign. This is probably a problem for others as well. More
Service Great. Diligently Took care of the problem and gave me a loaner. What more could anybody ask for other than a win by the Hawks over the Rams this wee Great. Diligently Took care of the problem and gave me a loaner. What more could anybody ask for other than a win by the Hawks over the Rams this weekend. More