Jaguar Land Rover Bellevue
Bellevue, WA
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superb Service/sales WONDERFUL, KNOWLEDGEABLE SERVICE...Robin is the best service rep I have aver had managing my car's service needs. I have been driving 64 years. Pric WONDERFUL, KNOWLEDGEABLE SERVICE...Robin is the best service rep I have aver had managing my car's service needs. I have been driving 64 years. Pricing of service also excellent with no unneeded repairs. A Superb operation. Thanks to a friendly staff an outstanding Service Manger, and Robin Meyers who coordinates all with a skillful hand. I have never felt more peace of mind the best efforts were expended on us and our two Jaguar XKs. The Sales operation is also very impressive. I just purchased a used Jaguar XKR from them. Zoran was just great as was Jed the sales manager. As important Zoran made sure to follow up with us after the purchase. More
Excellent Service Excellent and professional service as usual. Alina is a great service advisor. We are very satisfied with the service. The car was delivered in a grea Excellent and professional service as usual. Alina is a great service advisor. We are very satisfied with the service. The car was delivered in a great condition. More
Multiple attempts getting a problem fixed I cannot recommend this service center. The service advisors themselves are friendly and helpful which is why I don't give them a 1 star rating. Howev I cannot recommend this service center. The service advisors themselves are friendly and helpful which is why I don't give them a 1 star rating. However, I have had my 2017 Discovery in the service department for the same problem on multiple occasions without the problem being fixed. In fact, most recently they had my vehicle in service for 6 days to fix a problem that wasn't fixed a few months ago, and on the way driving my vehicle home, the same alarm setting went on again and my car ended up going very slow on the freeway. I am very disappointed that they cannot fix the problem. Seems unfortunate that I have had to have my car in the service department so many times in the past year, for a vehicle less than one year old. More
Excellent service I brought my Range Rover in for 2 recalls, John S. was my service writer. He was excellent at communicating with me as to the process of my vehicle I brought my Range Rover in for 2 recalls, John S. was my service writer. He was excellent at communicating with me as to the process of my vehicle and keeping me updated as to when it would be ready. John is the best service writer I have dealt with and will request him in the future. Thank you for the excellent customer service. More
John went beyond and above to help me! I was on your website last Saturday and someone came on to see if she could help. She told me she would have to get back to me with the answer to my I was on your website last Saturday and someone came on to see if she could help. She told me she would have to get back to me with the answer to my question and never did!! Also, not happy with how much this service call cost!!! More
great experiance Everyone was very helpful, the staff was very friendly.The moment we walked in people greeted us with a smile. It must be a great place to work everyo Everyone was very helpful, the staff was very friendly.The moment we walked in people greeted us with a smile. It must be a great place to work everyone seems very happy. The entire staff was ready to help however they could. The next time we need a vehicle we will look hear first, the selection was great. More
Great Service As usual, great attention to me and my service needs for my car. Completed all items as agreed and in the estimated time frame given to me. As usual, great attention to me and my service needs for my car. Completed all items as agreed and in the estimated time frame given to me. More
good experience sales staff,sales manager and finance staff are respectful and courteous. sales process went very smoothly,encore specialist went great length to exp sales staff,sales manager and finance staff are respectful and courteous. sales process went very smoothly,encore specialist went great length to explain Incontrol and how everything works. Thank you. More
Land Rover Bellevue, service review My car had broken down and was towed in. I received a text first thing Monday morning which was followed up with a phone call and email explaining the My car had broken down and was towed in. I received a text first thing Monday morning which was followed up with a phone call and email explaining the problem and recommendation to fix. A few hours later my car was all done and ready for pickup. The service was quick, efficient and friendly. I really appreciate your help and expertise. Thank you! More
Great experience. Marco did a great job. This is our second purchase within a 2 week timespan. Our experience was great and we are looking forward to working with Mar Marco did a great job. This is our second purchase within a 2 week timespan. Our experience was great and we are looking forward to working with Marco for future purchases. More