Jaguar Land Rover Bellevue

Amazing attention to detail Alina Mars was amazing! She was professional, courteous, and very knowledgeable. Her attention to detail and speed of service were excellent. She wa Alina Mars was amazing! She was professional, courteous, and very knowledgeable. Her attention to detail and speed of service were excellent. She was the consummate professional in every way. More

First class experience I had an unbelievable experience at Land Rover of Bellevue. It started with Michael Franzi, who guided me through the entire process, and ended with I had an unbelievable experience at Land Rover of Bellevue. It started with Michael Franzi, who guided me through the entire process, and ended with Nam walking my wife and me through the features of our new Range Rover. Michael was informative, but not remotely pushy. He was truly looking out for my best interests. First class experience. More

Multiple repairs unresolved I've been in the service department every month for the last 5 months with recurring issues. Not sure if it just the model (Land Rover Discovery) or i I've been in the service department every month for the last 5 months with recurring issues. Not sure if it just the model (Land Rover Discovery) or if it is purely incompetence by the service department. My car is only 1 year old and multiple problems that the service department just cannot seem to resolve. I cannot recommend them. The service representatives themselves are nice, but I am giving this poor rating due to the actual servicing of the vehicle. More

Sign up with Madi If you go to Service be sure to ask for Madi. Great follow through and personal attention. Overall excellent service and highly recommend her as it is If you go to Service be sure to ask for Madi. Great follow through and personal attention. Overall excellent service and highly recommend her as it is a real pleasure to meet such a professional. More

Service Took my car in for new tires. Guy greeted me outside was very friendly even though I dropped a glass coke bottle when I stepped out of my car and it s Took my car in for new tires. Guy greeted me outside was very friendly even though I dropped a glass coke bottle when I stepped out of my car and it shattered everywhere. They called me an Uber to get back home and also called another Uber to pick me up when my car was ready. Really appreciated that! More

Good overall experience Service was really good and our maintenance was resolved. There could have been some better communication to the status of the vehicle and better com Service was really good and our maintenance was resolved. There could have been some better communication to the status of the vehicle and better communication on returning transportation. we were left without our car for 5 days including the weekend and were not given a loaner car. More

Nice Experience Very nice experience overall, Markos, our sales rep has a great attitude and was super helpful and caring. I would recommend this dealership especial Very nice experience overall, Markos, our sales rep has a great attitude and was super helpful and caring. I would recommend this dealership especially and especially Markos. The finance experience was efficient and very friendly as well. More

Bad service. The service advisor take a advance if you dont do research before come to him for vehicle service. Jump in conclusion without the technician take a lo The service advisor take a advance if you dont do research before come to him for vehicle service. Jump in conclusion without the technician take a look of your car issue. Purchase new vehicle 2016 dis covery sport. Total visit 7 times less than two year. Receive the bad service from John i had to call the warranty cs department to clarify the warranty policy. Long store, let me make it short. Nightmare. More

Alina Mars- Outstanding Service Advisor Having dealt with 7 different Jaguar dealerships over the last 2 and 1/2 years it is a pleasure to rate the Bellevue, Washington dealership #1.This is Having dealt with 7 different Jaguar dealerships over the last 2 and 1/2 years it is a pleasure to rate the Bellevue, Washington dealership #1.This is entirely due to Ms. Alina Mars, Service Advisor. Thoroughly professional and still understood some owners establish a special bond with their Jaguar. She kept me in formed throughout the process (even on weekends) More

Careless. They broke a piece of exterior trim. I went to land rover Bellevue to service my car, as I assumed I'd get the highest level of service. They broke a piece of exterior trim on my car whil I went to land rover Bellevue to service my car, as I assumed I'd get the highest level of service. They broke a piece of exterior trim on my car while it was with them. I am now inconvenienced with being without a car for even longer while they repair it. Aside from this, Customer Service was underwhelming. Price was overwhelming. Bad combination. I will go to an independent specialist in future. More