Jaguar Land Rover Bellevue

my Wife’s Evouqe Adam made the whole experience special. I usually hate buying cars, but this time it was different. I was great having my wife through the process. Sh Adam made the whole experience special. I usually hate buying cars, but this time it was different. I was great having my wife through the process. She was really excited. Great purchase! More

Repeat Satisfied Customer This is my second vehicle purchase from JLR Bellevue. Their sales and service staff have been nothing short of superb! Adam Gallardo was my sales re This is my second vehicle purchase from JLR Bellevue. Their sales and service staff have been nothing short of superb! Adam Gallardo was my sales representative for both purchases and he was extremely courteous and professional throughout both purchases. From the moment I entered the dealership, the staff was low-key and helpful, letting me know that if I had any questions or I wanted a closer look at any of the vehicles, they were there to help. Adam opened up all the vehicles I was interested in viewing and answered all questions as I asked them. When I told him what specific features I was looking for, he pointed out which ones had all, some, or a few of those features. This allowed me to check them all out and decide first hand if the options I wanted initially were ones that I still wanted. During the whole process, never once did he try to up-sell me into another vehicle. On both purchases (2017 and 2019), the finance staff and sales staff were easy to work with and listened to my questions and concerns, patiently answering each one during the process. During the first ownership experience, the service center was likewise courteous and professional during the visits. I was texted or called to set up service dates and times that worked best for me. After my most recent purchase, one of the service staff (Katarina) walked with me to the service center and walked me through the facility including the drive-up and drive-thru setup, explaining what to expect when I brought my vehicle in for any service items and giving me a business card to call the service department directly if I had any other questions I thought of later. Overall experience, I'd give them 6 stars but only 5 are available. Hands down, the best sales and service facility in the PNW in my experience. More

Excellent Yearly service was completed as explained to me by Robin Myer, service manager. Items of concern I mentioned were taken care of. Everyone I encounter Yearly service was completed as explained to me by Robin Myer, service manager. Items of concern I mentioned were taken care of. Everyone I encountered were helpful & friendly. More

Mediocre Range Rover wants to sell $140k vehicles but doesn’t know how to cater to the client base they rely on to do so. When I get my next 140k vehicle it wo Range Rover wants to sell $140k vehicles but doesn’t know how to cater to the client base they rely on to do so. When I get my next 140k vehicle it won’t be with RR. More

Friendly and Efficient Elliot Autuchovich is a friendly, professional, conscientious, no-pressure sales consultant. Also, the finance manager, Natalie Orrell, was efficient Elliot Autuchovich is a friendly, professional, conscientious, no-pressure sales consultant. Also, the finance manager, Natalie Orrell, was efficient, straightforward and knowledgeable. In all our lives, we have never bought a car from nicer people. I highly recommend them. More

Great Experience! I had a great experience here. Robin, my service tech, was super helpful and went above and beyond to make my experience as easy and painless as possi I had a great experience here. Robin, my service tech, was super helpful and went above and beyond to make my experience as easy and painless as possible. Will definitely be coming back! More

Superb Service Five Stars Service. I was very pleased with the attention and services that was provided. No complaints. I will be back soon for my next service. Five Stars Service. I was very pleased with the attention and services that was provided. No complaints. I will be back soon for my next service. More

Exceptional service! My service advisor, Robin Meyers, was very professional and explained everything to me. I am a new Land Rover owner and this was my first experience w My service advisor, Robin Meyers, was very professional and explained everything to me. I am a new Land Rover owner and this was my first experience with the company. I had many questions which she took the time to answer and was also very nice! More

Proffesional beautiful customer service. Excellent profficient customer service. With my tight schedule I called Nick responded & delivered. DROVE off with my dream car 3 hrs later. I share m Excellent profficient customer service. With my tight schedule I called Nick responded & delivered. DROVE off with my dream car 3 hrs later. I share my experience with all. God Bless More

Friendly and Fast experience , low quality service though. Second time I’ve had my car in for servicing where I’ve dropped it off and upon completion the service rep failed to look over the car to see the qual Second time I’ve had my car in for servicing where I’ve dropped it off and upon completion the service rep failed to look over the car to see the quality of wash and vacuum before turning back over to owner. My car set completed for several hours before I could pick it up leaving a large window of opportunity to go over the car and see that the complimentary wash and vacuum was done with high standards that landeover jaguar prides themself on . Shanetta was amazingly nice and communicated well but failed to look over my cars condition when turned over to me. When I pointed it out she joked and said it looked as if Stevie wonder washed it and although funny it was true and is disappointing. I think the car wash is very hard on the paint and now see a few new surface scratches which I will pass on ever having done again. More