Jaguar Land Rover Bellevue

Very nice and helpful staff, but they need to follow-up better after the sale. Three months later, I'm still calling them to get scheduled for services I ordered. better after the sale. Three months later, I'm still calling them to get scheduled for services I ordered. More

Had a great experience. Quality service look forward to a long relationship with Bellevue Jaguar. Quality service look forward to a long relationship with Bellevue Jaguar. More

30 days after my purchase and I'm still attempting to get purchase paperwork, title and registration from them. I was also overcharged on fees and have not been reimbursed yet. The sales team I worked way t purchase paperwork, title and registration from them. I was also overcharged on fees and have not been reimbursed yet. The sales team I worked way through was very friendly and easy to work with, however the finance team and third party they work with is an absolute disaster. They continue to blame the transition to new ownership, and struggles with an out of state sale, but this is not how a transaction should be handled, especially one of $60k. Very frustrating and disappointing. More

Explained everything in detail. Very courteous. Went over in detail everything about the new Range Rover. Very courteous. Went over in detail everything about the new Range Rover. More

My whole experience was excellent and Sergey was the best car salesman I have ever dealt with. car salesman I have ever dealt with. More

great buying experience great customer service I felt comfortable with the entire buying process thank you comfortable with the entire buying process thank you More

One of the best experiences we have had purchasing a vehicle. Service also did a fantastic job fixing a few minor blemishes. vehicle. Service also did a fantastic job fixing a few minor blemishes. More

I had a terrible experience with the servicing of my vehicle. Brought it in on 12/28 to have my 80k maintenace completed, other than the scheduled maintenance, there was nothing wrong with the vehicle. vehicle. Brought it in on 12/28 to have my 80k maintenace completed, other than the scheduled maintenance, there was nothing wrong with the vehicle. Picked it up and just after drving off the lot, the engine light came on. A few days later, was able to drop it off to get the engine light fixed with the replacement of a pressure valve. Picked it up and just after driving off the lot, engine ligth came on again. Dropped it off again to get the fault fixed, which was to replace to faulty 2 oxygen sensors. It took a week and a half before they actually fixed the issues. After replacement of the sensors, apparently, all types of warnings went off during the test drive. Finally yesterday was able to pick it up and have not driven far, but no engine lights. Experience instills little confidence in the service center and 3 times in, cost me $780, then $1,771 and this final repair at $1,378. Would never ever comtemplate purchaing a range rover again. More

Excellent place for purchase or service of your lender vehicle would highly recommend I personally purchased 5 cars here vehicle would highly recommend I personally purchased 5 cars here More

The purchase process was ok; post-purchase, there was little to no communication. My brand new Range Rover sport infotainment system would keep hanging and Service told me to wait a couple of weeks to g little to no communication. My brand new Range Rover sport infotainment system would keep hanging and Service told me to wait a couple of weeks to get it fixed! The car should not have been sold with corrupt software on it and it's not great to ask the customer to wait for service. I also bought the luxury brand for exceptional service expectations but so far I haven't been impressed with the follow-up. More