Jaguar Land Rover Bellevue

They were VERY excited to sell me a new 2023 Range Rover Sport and were very nice. After the sale service has been quite disappointing. Less than a year of having the car my brake pads are shot and need rep Sport and were very nice. After the sale service has been quite disappointing. Less than a year of having the car my brake pads are shot and need replacing. The parts I need are on back order and the service person that was helping me put my account info into the "round" filing cabinet and never followed up, then quit/got fired and I was forgotten. The new service manager has promised that they would pick up the ball and take care of it, but I'm still waiting. Car has been in my garage waiting for months. Not going very well. If the new guy takes car of this quickly I would love to change my review for the better, so this is where I'm at. More

Very nice and helpful staff, but they need to follow-up better after the sale. Three months later, I'm still calling them to get scheduled for services I ordered. better after the sale. Three months later, I'm still calling them to get scheduled for services I ordered. More

Had a great experience. Quality service look forward to a long relationship with Bellevue Jaguar. Quality service look forward to a long relationship with Bellevue Jaguar. More

30 days after my purchase and I'm still attempting to get purchase paperwork, title and registration from them. I was also overcharged on fees and have not been reimbursed yet. The sales team I worked way t purchase paperwork, title and registration from them. I was also overcharged on fees and have not been reimbursed yet. The sales team I worked way through was very friendly and easy to work with, however the finance team and third party they work with is an absolute disaster. They continue to blame the transition to new ownership, and struggles with an out of state sale, but this is not how a transaction should be handled, especially one of $60k. Very frustrating and disappointing. More

Explained everything in detail. Very courteous. Went over in detail everything about the new Range Rover. Very courteous. Went over in detail everything about the new Range Rover. More

My whole experience was excellent and Sergey was the best car salesman I have ever dealt with. car salesman I have ever dealt with. More

great buying experience great customer service I felt comfortable with the entire buying process thank you comfortable with the entire buying process thank you More

One of the best experiences we have had purchasing a vehicle. Service also did a fantastic job fixing a few minor blemishes. vehicle. Service also did a fantastic job fixing a few minor blemishes. More

I had a terrible experience with the servicing of my vehicle. Brought it in on 12/28 to have my 80k maintenace completed, other than the scheduled maintenance, there was nothing wrong with the vehicle. vehicle. Brought it in on 12/28 to have my 80k maintenace completed, other than the scheduled maintenance, there was nothing wrong with the vehicle. Picked it up and just after drving off the lot, the engine light came on. A few days later, was able to drop it off to get the engine light fixed with the replacement of a pressure valve. Picked it up and just after driving off the lot, engine ligth came on again. Dropped it off again to get the fault fixed, which was to replace to faulty 2 oxygen sensors. It took a week and a half before they actually fixed the issues. After replacement of the sensors, apparently, all types of warnings went off during the test drive. Finally yesterday was able to pick it up and have not driven far, but no engine lights. Experience instills little confidence in the service center and 3 times in, cost me $780, then $1,771 and this final repair at $1,378. Would never ever comtemplate purchaing a range rover again. More

Excellent place for purchase or service of your lender vehicle would highly recommend I personally purchased 5 cars here vehicle would highly recommend I personally purchased 5 cars here More