Jaguar Land Rover Bellevue
Bellevue, WA
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Annual Service Almost every is good. Just if the price is lower I will be more happy. John is a good service advisor to suggest me do the annual service, before I ju Almost every is good. Just if the price is lower I will be more happy. John is a good service advisor to suggest me do the annual service, before I just want do the oil change. More
Well worth the trip over the pass in the winter Buying a car can be very stressful and trying to buy a car when your three hours away makes it that much more challenging. After trying to deal with a Buying a car can be very stressful and trying to buy a car when your three hours away makes it that much more challenging. After trying to deal with a couple of other dealers in the Seattle area via email and having no success I contacted Jaguars Bellevue on an SUV that I really liked. Alec responded back right away. In the next week we emailed back and forth and made tentative deal, based on my trade being what I said it was and his SUV being a what he said it was. Everything went as planned and with in an few hour we were on our way home with our new car. Everyone from the guys that prepped the car for delivery to the sales manager were excellent to work with. This is the kind of dealership you want to buy a car from. Thanks for the great experience Dave More
Great no-pressure approach On our first visit, we decided not to buy the Jaguar we test drove -- because we decided to go with another brand. But the experience was great, and On our first visit, we decided not to buy the Jaguar we test drove -- because we decided to go with another brand. But the experience was great, and when it came time to shop for another vehicle we came back and bought a Land Rover. On both visits, David was supremely helpful and made himself available for follow up without any pressure or rush. More
Outstanding first time experience Alina was terrific in her role as my service representative. I left the service department feeling even better about our recent Land Rover purchase a Alina was terrific in her role as my service representative. I left the service department feeling even better about our recent Land Rover purchase and convinced to continue to bring the SUV here for service More
Thorough inspection was done well. A thorough inspection and check-up was done very well to our vehicle, clearing any issues we saw (and didnt see) out of the way and finishing earlier A thorough inspection and check-up was done very well to our vehicle, clearing any issues we saw (and didnt see) out of the way and finishing earlier than anticipated! Great mechanical and customer service. More
Accommodating and Kind The staff were incredibly accommodating. For being one of the first appointments of the day to pick up. The loaner vehicle was clean and fun to drive. The staff were incredibly accommodating. For being one of the first appointments of the day to pick up. The loaner vehicle was clean and fun to drive. My car was clean and washed- she felt like a new car! More
Excellent client service and very courteous Took my Disco due to Tire sensor issues, they checked me in promptly, service advisor Robin was ok, it never hurts to smile a little bit - car rental Took my Disco due to Tire sensor issues, they checked me in promptly, service advisor Robin was ok, it never hurts to smile a little bit - car rental was quick and easy. Car was fixed by the next day. I believe Alina assisted Mr at the time of picking up the car, she was nice and friendly. Overall, Excellent service. More
Consistent and Reliable Robyn Meyer has been my service advisor for many years now through a couple of Jags...she is a real gem, knows her stuff, and really looks out for my Robyn Meyer has been my service advisor for many years now through a couple of Jags...she is a real gem, knows her stuff, and really looks out for my interests in anticipating issues and diagnosing exactly. She's the main reason I come back to Bellevue Jag for my XJL servicing. More
Excellent customer service I had to bring my Evoque in for service and appreciated that John Shinledecker (at Jaguar Land Rover Bellevue) went out of his way to ensure there wou I had to bring my Evoque in for service and appreciated that John Shinledecker (at Jaguar Land Rover Bellevue) went out of his way to ensure there would be a loaner available as I had multiple errands that I needed to do during the day. Thankful that he was professional, courteous and straightforward explaining the problems I was having with my car. More
Car lease I've been working with Marcos over email over a couple of months because I don't like going to the dealership unless it's to sign paperwork. Marcos wa I've been working with Marcos over email over a couple of months because I don't like going to the dealership unless it's to sign paperwork. Marcos was informative, encouraging but not pushy. I told him that I was actually ranking a different brand and dealer first but he still responded as if I was committed. I love my Jaguar E-Pace and glad I ultimately went with what I thought was my second choice. After engaging with about 4 car sales reps with different brands/dealers via email during my buying process, Marcos' demeanor during this whole thing helped seal the deal on the Jaguar. More