Jaguar Land Rover Bellevue
Bellevue, WA
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Issue not resolved The staff is nice in taking care of you but my issue with the vehicle was not resolved. Totally disappointed with LR for not keeping up the technolog The staff is nice in taking care of you but my issue with the vehicle was not resolved. Totally disappointed with LR for not keeping up the technology. More
Rahim knows what customer service means I would never use any other service manager except Rahim. He has excellent customer service skills and cares. That’s not the case with other members o I would never use any other service manager except Rahim. He has excellent customer service skills and cares. That’s not the case with other members of the service team, The service was prompt, I was explained what was necessary and the cost involved, my car was clean and ready for pick up in a timely manner. Rahim answered my questions, made excellent recommendations and was extremely polite and professional. I have had experience with other service members including senior manager level staff at this location and they can all learn a thing or two about customer service from Rahim. More
Service review Robin was great. Prompt service and she was very personable. Call for Uber to take me home and pick me up back to the dealer. Robin was great. Prompt service and she was very personable. Call for Uber to take me home and pick me up back to the dealer. More
New car purchase Alec and Natalie made the purchase experience very easy and relaxed. Knowledgeable and Answered questions with confidence. I would happily recomme Alec and Natalie made the purchase experience very easy and relaxed. Knowledgeable and Answered questions with confidence. I would happily recommend them to friends and family. More
Quick tire fix I stopped by without an appointment because I found a screw embedded in my 2018 Range Rover Sport's front tire. Alia Mars took quick care of us and ha I stopped by without an appointment because I found a screw embedded in my 2018 Range Rover Sport's front tire. Alia Mars took quick care of us and had a technician remove the tire, remove the screw, plug the hole, remount the wheel and on our way within an hour. Excellent first service from the service department. Thank you! More
Easy and fast My service agent was super responsive and explained everything to me. She got it done quickly and was in contact about issues. Super easy and convenie My service agent was super responsive and explained everything to me. She got it done quickly and was in contact about issues. Super easy and convenient More
Excellent Service This service team excels at what they do. They are efficient, thorough, and extremely pleasant and accomodating. I have worked with Alina a couple of This service team excels at what they do. They are efficient, thorough, and extremely pleasant and accomodating. I have worked with Alina a couple of times and she is always friendly and extremely responsive. More
outstanding I really enjoyed car buying experience and recommend to other for sure. this dealership satisfied both customer experience and needs. thank you for I really enjoyed car buying experience and recommend to other for sure. this dealership satisfied both customer experience and needs. thank you for taking care of customer professionally. More
Great experience The team was fast, smooth and friendly. Very professional. Adam was very quick to respond, informative and friendly. We will be returning for futur The team was fast, smooth and friendly. Very professional. Adam was very quick to respond, informative and friendly. We will be returning for future business. More
Leasing my new car I am a real estate broker and therefore drive many miles every year . My three year lease was going to be over in February of this year and I no longe I am a real estate broker and therefore drive many miles every year . My three year lease was going to be over in February of this year and I no longer wanted to drive the same brand of car I was for the last three year so base on highly recommendation of my son went to Land Rover in Bellevue and my experience from A to Z until I drove my car home was amazing . Classy , professional and sincerely the best I have received for the last 44 years I have been driving . Certainly will recommend to all my friends and clients . More