Jaguar Land Rover Bellevue

Low Mileage Vehicle Like New! Purchased a Used BMW from Jaguar Land Rover Bellevue. This car had low mileage and was a trade in for an Land Rover. We were looking for a BMW Diese Purchased a Used BMW from Jaguar Land Rover Bellevue. This car had low mileage and was a trade in for an Land Rover. We were looking for a BMW Diesel and found one here. We live a couple hours away so communication was through email, texting and phone. Super great communication and follow up! When we first saw the car, it looked brand new inside and out. Very high quality used car. Elliot Autuchovich showed us the car and was extremely knowledgeable in BMW vehicles. We found Elliot to be friendly, down to earth, yet professional, low pressure and thoughtful. The car is exactly what we were looking for and it has been a joy. Only glitch we had was two car keys were promised, however, the previous owner could never located the second key. The team at Jaguar Land Rover made things right and order & mailed us a second new key! I would definitely purchase another vehicle from this dealership again. The entire experience from how you are treated when you first arrive until the process is finished was first class. More

Excellent service - great to work with I dealt with the dealership remotely, and they were absolutely wonderful to work with. They found the exact vehicle I wanted and worked to get it ship I dealt with the dealership remotely, and they were absolutely wonderful to work with. They found the exact vehicle I wanted and worked to get it shipped to Alaska from Washington. They also helped me find the right snow tires from one of their local contacts. They had incredible attention to detail and their follow up was better than my expectations. More

Battery Replacement Representative and mechanics did great job. Got back dirty car with plastic and paper floor mats left in my car when picked up car- forgot to take ou Representative and mechanics did great job. Got back dirty car with plastic and paper floor mats left in my car when picked up car- forgot to take out More

My experience was great. Everyone was friendly. I really liked how you walked through my vehicle with me and also covered my Uber rides to and from work. Overall great experience working with everyo I really liked how you walked through my vehicle with me and also covered my Uber rides to and from work. Overall great experience working with everyone. More

installation of lower grille Alina is my customer service rep. She was off on Saturday and turned it over to Ben. Service was outstanding. Out in less than an hour. Alina is my customer service rep. She was off on Saturday and turned it over to Ben. Service was outstanding. Out in less than an hour. More

Good service, looking for better communication. I have no issues with the annual maintenance that was done. I was just hoping for more communication from the service center. I dropped my car off f I have no issues with the annual maintenance that was done. I was just hoping for more communication from the service center. I dropped my car off first thing in the morning and did not receive any updates throughout the day even though I was told there would be and that I told them I'd be back around 4:30pm. I emailed asking for an update, but did not receive any communication back via email or phone call. When I got there I was told they had to replace a part so it would be another hour - which was OK, I went ahead and something to eat around town. I was then called and was told my car would be ready around 5:30. When I got there I was told they were just finishing up washing my car. Shortly after I was given keys, but they were for a different car. Then was told they're just finishing up washing it. Granted they were checking to see that the coolant leak was for sure fixed as well, but there was some remnant coolant that needed to burn off and caused a little more delay. In the end, I received my keys and left shortly after 6pm. More

3 years warranty service The service Manager Robin Myers coordination of the 3 years warranty service, loaner car and updating the progress while my car was at the shop was ex The service Manager Robin Myers coordination of the 3 years warranty service, loaner car and updating the progress while my car was at the shop was excellent. All the other supporting staffs were very professional & very pleasant. A total quality team work. More

Great and expedient care. The staff was very helpful. They answered all my questions in a sufficient manner. I would definitely recommend the service department. They also f The staff was very helpful. They answered all my questions in a sufficient manner. I would definitely recommend the service department. They also found a problem with my brakes and set up another appointment on a day and at a time that was very convenient. More

Shane and Thomas - Excellent Service! My service advisor Shane and Thomas, who assisted me with my loaner car, both were professional, personable, and efficient. They communicated effecti My service advisor Shane and Thomas, who assisted me with my loaner car, both were professional, personable, and efficient. They communicated effectively to keep me apprised at each stage of the process. More

Great sales experience Early lease return was a breeze. Randy Clausen did an excellent job showing us multiple vehicles and keeping us with Bellevue Jaguar/Land Rover dealer Early lease return was a breeze. Randy Clausen did an excellent job showing us multiple vehicles and keeping us with Bellevue Jaguar/Land Rover dealership. This our 3rd vehicle and the sales and service is always above standard. Thank you, Rick More