Jaguar Land Rover Bellevue
Bellevue, WA
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Great! I worked with Sheneta Dailey throughout the several weeks my car was in the shop. She was amazing. While no one wants to be without their car for that I worked with Sheneta Dailey throughout the several weeks my car was in the shop. She was amazing. While no one wants to be without their car for that long, she made the process smooth in assuring my logistic needs were met. Her communication was great and I had consistent status updates on the service. I never felt like the process was unsatisfactory, despite the time it took to fix my car. It felt like she was going above and beyond but the longer I worked with Sheneta, the more I realized this is just her M.O. Having said that, I've noticed a scent of exhaust which appears to be coming through the AC vents. I'm giving it an opportunity to clear out before determining it's something that needs to checked out. More
Outstanding Service Jaguar Bellevue customer service is outstanding. I worked with Alina through a major engine repair as well as annual servicing, and she could not hav Jaguar Bellevue customer service is outstanding. I worked with Alina through a major engine repair as well as annual servicing, and she could not have been any more friendly or communicative. Top marks! More
Amazing customer service My new landrover discovery died on me last Sunday right in the middle of the street . Desperately I called the LandRover Road assistances which immed My new landrover discovery died on me last Sunday right in the middle of the street . Desperately I called the LandRover Road assistances which immediately took action and came to my help , at the same time , I had reached out to the service department and people of bought my car from and even thou it was Sunday , they got me a car and within 24 hours my car was serviced in a great way . Top of the line customer service . More
Great experience Sergey was the person we delt with and he did an exceptional job. He was knowledgeable and very helpful. He went above and beyond to help us find the Sergey was the person we delt with and he did an exceptional job. He was knowledgeable and very helpful. He went above and beyond to help us find the right car. More
Very bad customer service. Forth time with the same problem since 2017, could not be fixed. But the most disappointing were the personal comments from service advisor. I was co Forth time with the same problem since 2017, could not be fixed. But the most disappointing were the personal comments from service advisor. I was coming to this dealership since 1998 and will not anymore. Sorry. More
No pressure sale. Adam went out of his way to help me travel to and from the dealership. I may not have purchased the vehicle without his efforts. Adam went out of his way to help me travel to and from the dealership. I may not have purchased the vehicle without his efforts. More
Good service Fixed all the issues had in my jaguar.. Friendly customer service and exceeds all the expectations.. Would recommend this service station. Price is re Fixed all the issues had in my jaguar.. Friendly customer service and exceeds all the expectations.. Would recommend this service station. Price is reasonable for overall service More
Great service! Thanks! It was a great experience. I was well met by Ben and he listened to my concerns and gave clear expectations on the timeline. He then communica Thanks! It was a great experience. I was well met by Ben and he listened to my concerns and gave clear expectations on the timeline. He then communicated with me for updates. The car came in great shape so thanks! More
Suspension part replacement Techs were super helpful! Went with me to listen to noise and got right on it! Eric is an awesome sales rep and Thomas was wonderful with getting me i Techs were super helpful! Went with me to listen to noise and got right on it! Eric is an awesome sales rep and Thomas was wonderful with getting me into a loaner:) amazing service! More
Thanks for making it easy I forget the name of my technician but it was very easy and no wasted time. The guy who got me the loaner vehicle was also really helpful. I forget the name of my technician but it was very easy and no wasted time. The guy who got me the loaner vehicle was also really helpful. More