Jaguar Land Rover Bellevue

Robin Cares I came in for one of those frustrating "I heard a noise" problems, a noise that doesn't always happen and so it is hard to replicate. The first perso I came in for one of those frustrating "I heard a noise" problems, a noise that doesn't always happen and so it is hard to replicate. The first person who met me didn't seem that genuinely interested or made me feel like they didn't really believe me (they were helping Robin as she was busy). I had to repeat the issue and circumstances multiple times to them. I wasn't feeling listened to. Then Robin came and took over and everything changed. She came outside and listened whilst I explained the problem. She listened whilst I tried to replicate it and she confirmed I was not going mad and noted she heard it too. She then had the shop work on it and was bang on time to call me at 13:00 to tell me the outcome. great service and Robin made me feel like she cared - and believed me. Thank you Robin! More

No complaints, service was great. I have had a great time working with Jaguar. I like my car and have had great experiences with the service at the Bellevue Jaguar. The good quality I have had a great time working with Jaguar. I like my car and have had great experiences with the service at the Bellevue Jaguar. The good quality of my car and the service definitely match. More

Great service -- friendly and low pressure team. Just bought a new car. Super easy process. David and Marcos were very helpful, and very considerate of my schedule. I would highly recommend this d Just bought a new car. Super easy process. David and Marcos were very helpful, and very considerate of my schedule. I would highly recommend this dealership to anyone. More

No pressure - great experience Sergey was very knowledgeable about the product. There was no pressure and I am happy with my purchase. I would recommend the dealership to my frien Sergey was very knowledgeable about the product. There was no pressure and I am happy with my purchase. I would recommend the dealership to my friends and will return when its time for a new Jaguar. More

Quick and painless It was the best experience I have ever had buying a car. Pleasant staff, comfortable showroom and I love the car I bought. Would recommend this dealer It was the best experience I have ever had buying a car. Pleasant staff, comfortable showroom and I love the car I bought. Would recommend this dealership! More

Don't Waste Your Money or Time I have been having nonstop problems with my car for the last year. Nothing gets fixed, customer service sucks and product sucks. The new model is ho I have been having nonstop problems with my car for the last year. Nothing gets fixed, customer service sucks and product sucks. The new model is horrible and I have had nothing but problems. GM is no help, Service Manager is no help. No one would call me back then they damaged the interior of my car this last time I took it in for issues. I have filed 2 complaints with corporate and nothing has been done. More

Didn’t resolve issues, again Scope was to fix telephone connectivity, Sirius issues and voice control. Only telephone connectivity was fixed. Suspect this is indicative of Jaguar Scope was to fix telephone connectivity, Sirius issues and voice control. Only telephone connectivity was fixed. Suspect this is indicative of Jaguar’s product issues with its tech and the service center’s lack of attention to our issues. More

Not worth it :( The reason i pay so much for service is get a nice loaner and a quick turnaround time. This dealership never has loaners available and they give a ent The reason i pay so much for service is get a nice loaner and a quick turnaround time. This dealership never has loaners available and they give a enterprise rent a car (much lower quality than a jaguar). The whole checkin process takes 1.5 - 2 hours.. The person at the service center is very nice to talk to. But their process is not good, not efficient, time consuming and i end up driving a lower standard loaner. I love jaguars, but I would stay from this dealership for my next purchase, due to my service experience. More

Great experience Elliot was great. Everything was mostly quick. Only thing is I still want my Jaguar keychain and Jaguar credit card wallet. Otherwise exceptional acro Elliot was great. Everything was mostly quick. Only thing is I still want my Jaguar keychain and Jaguar credit card wallet. Otherwise exceptional across the board! More

Great experience Great customer service ! They go above and beyond and even came out to my home to show me all the features of my beautiful new car! Great customer service ! They go above and beyond and even came out to my home to show me all the features of my beautiful new car! More