
Jaguar Land Rover Bellevue
Bellevue, WA
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Terrible customer service I was treated horribly and because I am a women they tried to sell me things my car didn’t need done. My car is new. I was definitely taken advantage I was treated horribly and because I am a women they tried to sell me things my car didn’t need done. My car is new. I was definitely taken advantage of. Then once I declined the extra options they treated me like dirt. Didn’t walk me to my car. Handed the keys and said bye. I had to return 2 hours later because my light was still on for fluids. Makes me wonder if I even got the oil change that I paid for. This place is slimy and I will never come back or recommend it to anyone. More
Thank you Sheneta! I've been a Land Rover customer for 12 years now, and I have to say, Sheneta was amazing, Great communication, kept me informed of any pricing changes I've been a Land Rover customer for 12 years now, and I have to say, Sheneta was amazing, Great communication, kept me informed of any pricing changes and an all-around great person to engage with. Only issue I had, within 10 mins of driving out of the Service department, the airbag warning light came on, which has never been an issue...easy to resolve, but a tad annoying (as I heard another customer in the Service Center stating that every time she has left the service center, one of her warning lights triggers w/in 10 minutes - May want to inform your technicians that this seems to not be an isolated problem...although this is only the 2nd time in 12 years I've noticed it. More
Great Experince awesome experience in purchasing a 2019 sport the team was knowledgeable, responsive and diligent. I would recommend anyone looking for a range rover awesome experience in purchasing a 2019 sport the team was knowledgeable, responsive and diligent. I would recommend anyone looking for a range rover to purchase from this group of professionals. I am very happy with the level of expertise and knowledge of both the rep and manager. thanks More
Alina Mars- great customer service! Alina was amazing. She was honest and kind and really appreciate her getting me a loaner while my discovery was being serviced. I had just come home Alina was amazing. She was honest and kind and really appreciate her getting me a loaner while my discovery was being serviced. I had just come home from a long business trip and the last thing I wanted to do was sit around in the reception for hours waiting. More
Great Customer Service I had a great experience with Sheneta Dailey. When I dropped my car off they gave me a loaner so that I could go get my errands done and pick up my ca I had a great experience with Sheneta Dailey. When I dropped my car off they gave me a loaner so that I could go get my errands done and pick up my car the next day. They communicated well to let me know when my car was done. More
very good experience Sergey was a helpful guide thru the buying process from beginning to end. Low key, knowledgable, great follow thru made the entire experience worthwh Sergey was a helpful guide thru the buying process from beginning to end. Low key, knowledgable, great follow thru made the entire experience worthwhile. He understood what I wanted, was able to get the right car and made the purchase and delivery super easy. More
Elliot Autochovich was great! Worked with Elliot Autochovich to purchase a new Land Rover. Came in w/my daughter, very little time, and no idea what I wanted to purchase. He was Worked with Elliot Autochovich to purchase a new Land Rover. Came in w/my daughter, very little time, and no idea what I wanted to purchase. He was respectful of my time, answered all of my questions, and I was in/out in an hour. Came back that evening to get the purchase done in under an hour. Maybe speed isn't everyone's goal but it was mine and he was awesome. More
Great service and response time. Consistent communication during my visit. Repair was fixed promptly and for a fair price. I have had multiple visits to Bellevue Land Rover's service Consistent communication during my visit. Repair was fixed promptly and for a fair price. I have had multiple visits to Bellevue Land Rover's service department and could not be happier. More
Seamless transition Excellent non pressure experience and willing to go that extra mile to close the deal were the 2 standout points re my experience with Bellevue Jagua Excellent non pressure experience and willing to go that extra mile to close the deal were the 2 standout points re my experience with Bellevue Jaguar. Courteous, informative and responsive during all aspects of the process. More
Terrific buying experience We appreciated the sales style and purchase process. Thank you for making the process smooth and transparent. We are loving our new Range Rover! Tha We appreciated the sales style and purchase process. Thank you for making the process smooth and transparent. We are loving our new Range Rover! Thank you. More