Jaguar Land Rover Bellevue

Thoroough and Fast Eric provided me with a helpful overview of what service would be done that day and also answered a few questions I had about the car. He thought th Eric provided me with a helpful overview of what service would be done that day and also answered a few questions I had about the car. He thought the work would take until the end of the day, so a shuttle was ordered to take me home. Fortunately it was the week of the Masters golf tournament, so I was looking forward to a few hours watching that classic tournament. Surprisingly, I had a call after about three hours that my car was done, so after an efficient Uber ride back to the dealership, I picked up my car. The "checkout" was very quick and efficient, and soon thereafter, I was on my way home. And back to the golf tournament. A very professional dealer service department! More

Robin is great Have always enjoyed working with Robin, she's consistently friendly, thorough, and quick to follow up. I didn't feel at all 'nickel and dimed' as I ha Have always enjoyed working with Robin, she's consistently friendly, thorough, and quick to follow up. I didn't feel at all 'nickel and dimed' as I have at other service centers in the past. Service was quick and they checked everything I asked them to. More

Recent service Great service, fast and friendly. Keep the friendly part up, smile, and be welcoming as the customers walk in and you will have immediate loyalty. Great service, fast and friendly. Keep the friendly part up, smile, and be welcoming as the customers walk in and you will have immediate loyalty. More

My new Range Rover David Payne was wonderful to work with, did not feel pressured and was very knowledgeable and easy to work with.. Natalie was a pleasure as well David Payne was wonderful to work with, did not feel pressured and was very knowledgeable and easy to work with.. Natalie was a pleasure as well More

No pressure Employee's were friendly. Salesman was knowledgeable, easy to talk with, and I didn't feel pressured into buying, or making a quick decision. The v Employee's were friendly. Salesman was knowledgeable, easy to talk with, and I didn't feel pressured into buying, or making a quick decision. The vehicle I test drove (F Type) was dirty and not very pleasant to look at. Wish a six figure car was more cared for. Paint was damaged by tree sap. Jaguar so far is taking care of the damage, with no blow back. More

Great customer service Buying a car is normally very stressful as you navigate the different options offered to you however Micheal was very helpful in helping us understand Buying a car is normally very stressful as you navigate the different options offered to you however Micheal was very helpful in helping us understand not only the cars, different models and features but the purchase process as well,all this combined with a very relaxed, non pressured process made our car buying experience very simple and enjoyable More

Outstanding Jag XF Service. Very convenient and thoughtful Outstanding experience. Sheneta was thorough and friendly. Service needs were met and cost was very reasonable. The car looked better than any c Outstanding experience. Sheneta was thorough and friendly. Service needs were met and cost was very reasonable. The car looked better than any car I have owned coming back from service...inside and out. Very impressive. More

Low Pressure - Enjoyable Dmitri and Sergey were excellent. It was a pleasure to work with them, and never felt pressured to make a decision, unlike other auto buying experienc Dmitri and Sergey were excellent. It was a pleasure to work with them, and never felt pressured to make a decision, unlike other auto buying experiences. More

Great Customer Service Michael and Rob R. These guys were fabulous to work with. Answered all our questions. Took us through so many vehicles to ensure we made the right pur Michael and Rob R. These guys were fabulous to work with. Answered all our questions. Took us through so many vehicles to ensure we made the right purchase for our family. The buying process was very smooth and the finance department was excellent!! We are so excited to be part of the Land Rover family. More

Very focused on making sure I was satisfied I have found in my past experiences service at dealerships to be less then satisfactory. I took my vehicle in for service and found I did not have to I have found in my past experiences service at dealerships to be less then satisfactory. I took my vehicle in for service and found I did not have to wait to be served. My service attendant was knowledgeable and fully understood my issues. After leaving my vehicle to be serviced, I was given some expectations, if parts were needed, the problem found would need to wait or I could expect my vehicle to be ready in about 4 hours. I was called and told my vehicle was ready after about 4 hours and all my issues had been fixed. I am quite happy with my service experience and that of my service representative. More