Jaguar Land Rover Bellevue
Bellevue, WA
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First Class Service Very impressed with Michael the mechanic and, once again, with Robin Meyer in service. Smart, experienced, friendly and thorough - much appreciated. C Very impressed with Michael the mechanic and, once again, with Robin Meyer in service. Smart, experienced, friendly and thorough - much appreciated. Consistently fast and easy to work with. More
Friendly, Knowledgeable, Committed I was so impressed with Sheneta from the very beginning. She took the time to understand exactly what the problem was with my car, even though I drop I was so impressed with Sheneta from the very beginning. She took the time to understand exactly what the problem was with my car, even though I dropped it off at the very end of the day. She was extremely friendly and a very nice person. I left on vacation the very next day and she asked if it was ok if she texted me updates about my car (only a few) which I really appreciated so I knew if it needed any additional repairs, which thankfully it did not. Sheneta kept me up-to-date on the progress and my car was ready ahead of schedule so when I returned from vacation I was able to pick up my car the very next morning. Thank you Sheneta for everything! You were wonderful to work with! More
Outstanding Everyone was incredibly accommodatingl...(and funny, bonus!). From the moment we walked in to the moment we closed the deal there was no pressure, jus Everyone was incredibly accommodatingl...(and funny, bonus!). From the moment we walked in to the moment we closed the deal there was no pressure, just helpful advice and information. More
Excellent! Excellent service with Rachel and management with Adam. Shayla in finance was a pleasure to work with. Site is well kept and clean. Car options wer Excellent service with Rachel and management with Adam. Shayla in finance was a pleasure to work with. Site is well kept and clean. Car options were very good and Rachel showed me a great car to lease. More
Fun, Classy Experience From test drive to purchase, this was an enjoyable experienced. The sales team and customer service at JLRB was courteous, kind and enjoyable. David From test drive to purchase, this was an enjoyable experienced. The sales team and customer service at JLRB was courteous, kind and enjoyable. David helped me through the car orientation and Layla in accounting was quick but careful to walk me through the paperwork. Love the kid play center!! Game changer!! More
It was a great experience Sergey was a great help to choose what I was looking for. Very thankful to him for helping me! He helped with little details on logistics. Sergey was a great help to choose what I was looking for. Very thankful to him for helping me! He helped with little details on logistics. More
Much improved service My recent service experience was a significant improvement over last year's. My service advisor, Sheneta Dailey was expecting me, and greeted me ver My recent service experience was a significant improvement over last year's. My service advisor, Sheneta Dailey was expecting me, and greeted me very professionally. She walked me through the process for servicing my vehicle, as well as had m a driver from Enterprise on site waiting to take me to my rental car. Everything went like clockwork, and by early afternoon, my car was ready within the requested time frame. Now, that's the level of customer service that will keep me coming back for years! More
Great timely service As always, I was able to drop my car off prior to my scheduled service. Met with my adviser who was attentive to my concerns and listed them on the w As always, I was able to drop my car off prior to my scheduled service. Met with my adviser who was attentive to my concerns and listed them on the work order. Picked up my vehicle around 3:00 pm spotless, vacuumed and ready to roll. 20K service complete, car runs excellent and all concerns taken care off. It's nice to be treated with such courtesy and always a pleasure to deal with. More
Purchase of pre-owned Ranger Rover Evoque We worked with Robb and he was very helpful, gracious and low pressure. During the purchase experience everything went smoothly and with no haggling We worked with Robb and he was very helpful, gracious and low pressure. During the purchase experience everything went smoothly and with no haggling or hassle. It was a fun experience! More
Window regulator Robin was very helpful in waking me through extended warranty expectations. We were also able to get the part overnighted which danced me valuable tim Robin was very helpful in waking me through extended warranty expectations. We were also able to get the part overnighted which danced me valuable time. More