Jaguar Land Rover Bellevue

Great Service Alina was extremely helpful when I stopped in yesterday with a low diesel fluid light. She arranged for a tech to take care of the issue right away an Alina was extremely helpful when I stopped in yesterday with a low diesel fluid light. She arranged for a tech to take care of the issue right away and made sure that my wait was short. More

Top notch service, as expected I always get a quick and easy service and sales process with Land Rover Bellevue. Will continue to buy vehicles here. Highly recommend to any buyer I always get a quick and easy service and sales process with Land Rover Bellevue. Will continue to buy vehicles here. Highly recommend to any buyer More

Quick to respond and resolve an issue with 2018 Range Rover We had called to schedule the annual maintenance for 2018 Range Rover, which we were able to get in on the day we wanted, which is great. However, wh We had called to schedule the annual maintenance for 2018 Range Rover, which we were able to get in on the day we wanted, which is great. However, when we told the service consultant about noise coming from what seems the car front axle when turning left or right from a complete stop, he seemed to ignore the complaint and blame it on "Cold Weather" and the tires not being winter tires. The annual service was fine, even though the Apple CarPlay software update, that we had to pay $300 to get, which is ridiculous still works intermittently even though we had changed the cable few times. We called a couple of months after the annual maintenance was done to complain about the noise in the axle and this time we were taken seriously and were given a proper loaner and the appointment went great. Come to find out the car did have an issue that needed to be looked after and this time it was corrected. The car now drives like its supposed to, and it's super smooth. The car drove very bumpy before and like we were off roading the entire time. We love our Range Rover, and we just bought our daughter 2019 Evogue. We always feel rushed when we call in the service department. I can understand that you are busy, but we are busy as well and a repeat customer where listening and being patient can go a long way. More

Prompt and high Class Service Alina was great and co-ordinated the service requirement very well. Arranged a loaner which was very handy and also kept me posted on the status of m Alina was great and co-ordinated the service requirement very well. Arranged a loaner which was very handy and also kept me posted on the status of my car throughout. Appreciate the quick turn-around time and the expertise in service ! More

Alina is AWESOME! Thanks to Alina, I always feel well taken care of. My services are on time and professional. Alina is organized & extremely helpful. She is a great a Thanks to Alina, I always feel well taken care of. My services are on time and professional. Alina is organized & extremely helpful. She is a great asset on the jag service team! More

Informative I brought my car in for routine maintenance and Sheneta helped me through the process she was able to answer all my questions quickly and give me reas I brought my car in for routine maintenance and Sheneta helped me through the process she was able to answer all my questions quickly and give me reassurance that my car was in good hands. She also gave me information about my car I was not aware of which very good to know. Overall my experience very good and I look forward to working with Sheneta again. More

They have won me back I was to the point of wanting to sell my car because of the poor service at the Land Rover Dealership. After meeting and speaking with Eric as well as I was to the point of wanting to sell my car because of the poor service at the Land Rover Dealership. After meeting and speaking with Eric as well as Jon the supervisor in the Bellevue service department, I have a new outlook on Land Rover of Bellevue. They were friendly, prompt with my service of my car, and everything was delivered when they said they would. Eric, my direct point of contact was very professional, he was understanding of my time and wanted to make sure I was taken care of with a loaner car in a quick manner. They have won back my business and I am not selling my car after all. More

Great customer service Very professional and totally focused on the customer and my experience. Alina goes out of her way to ensure I get what I need and not only my vehicl Very professional and totally focused on the customer and my experience. Alina goes out of her way to ensure I get what I need and not only my vehicle is taken care of, but I am as well. More

Majorly accommodating. The team was totally focused on all details of the experience. As I was leaving prepared to bus back to Seattle. I was offered the time efficiency o The team was totally focused on all details of the experience. As I was leaving prepared to bus back to Seattle. I was offered the time efficiency of an Uber. Great work and will see y’all on the next service or trade in. More

No car wash? Service was fine, service agent was very polite. But I’m always astounded by the $700 minimum service bill and I don’t even get a carwash. They didn’t Service was fine, service agent was very polite. But I’m always astounded by the $700 minimum service bill and I don’t even get a carwash. They didn’t even put down floor mats for greasy feet. car came back to me dirtier than when I dropped it off. More