Jaguar Land Rover Bellevue

Please look elsewhere save yourself the headache Never seen a more resistant, non committal - lack of follow up staff. So sad I enjoy the jaguar, yet to get any feedback or follow up from this deale Never seen a more resistant, non committal - lack of follow up staff. So sad I enjoy the jaguar, yet to get any feedback or follow up from this dealership is non existent. Had a friend buy his first rover here and then when he wanted his second, lack of communication and follow through. He ended buying it in Oregon. Such crappy service for a high end car, ill be heading back to Mercedes or Audi. I can't count how many service advisors I've had over the past 2 years .... Sorry guys, when you never get back after multiple call, shame on you :( More

i expected a little better Given that I made the appointment ahead a time for a day when a loaner was available I expected that one would be available and i wouldn't have to wai Given that I made the appointment ahead a time for a day when a loaner was available I expected that one would be available and i wouldn't have to wait for an Enterprise car. This added unnecessary time to the appointment. Also, if the service require the battery be removed I would make sure to set back the original settings, not leave the time and date back to 2005. I know these sound like minor things, but at the price charged you would expect a better service. More

The JLR team made an expensive oil change enjoyable My RRS Needed a simple oil change and inspection - Alina made it an enjoyable and efficient experience, and Toshi provided his usual great shuttle ser My RRS Needed a simple oil change and inspection - Alina made it an enjoyable and efficient experience, and Toshi provided his usual great shuttle service. More

Great service The service I received was done correctly and on time. They kept me informed on the progress of the service through out the day. Car was washed and c The service I received was done correctly and on time. They kept me informed on the progress of the service through out the day. Car was washed and clean inside. More

Appreciate being served earlier than initially scheduled My car needed service and it was going to be several days before it could be scheduled. Shane Harrington worked his magic to get my car in several da My car needed service and it was going to be several days before it could be scheduled. Shane Harrington worked his magic to get my car in several days earlier. So appreciate his help and flexibility. More

Excellent customer service."On another level type service" I am still very astonished by the level of customer service and help I receive from the team over at this location. They're some of the most amazing p I am still very astonished by the level of customer service and help I receive from the team over at this location. They're some of the most amazing people, I have ever met in my life. The team over at this location do work magic, they went out of their way to see to it our dream came through. Honestly, It was a great pleasure doing business with Jaguar Land Rover Bellevue. Special S/O to Rachel Abielmona, Robb Russell, Katie Strelinger, and Dario Graf you guys are amazing.👏👏 More

All-star team and service Jake and Robin always go above and beyond to make sure my service experience is of the highest quality in the most efficient time possible. I highly r Jake and Robin always go above and beyond to make sure my service experience is of the highest quality in the most efficient time possible. I highly recommend them to all Land Rover owners looking for the best. More

car wash did but the marks are not gone. Again, I requested to do but there is no much difference. Inside vacuum is also not good to do but there is no much difference. Inside vacuum is also not good More

First year 16 prefered Service Servicing was great. Shane made sure everything was in order and tried to accomodate us while Marcos also worked with the service department to ensur Servicing was great. Shane made sure everything was in order and tried to accomodate us while Marcos also worked with the service department to ensure everything that needs to be done went smoothly. More

LR3 Wiring Issue My LR3 experienced a disconnection of EAS wires while off-roading. I worked with the excellent Tech at LR Bellevue (Jake) to diagnose the problem and My LR3 experienced a disconnection of EAS wires while off-roading. I worked with the excellent Tech at LR Bellevue (Jake) to diagnose the problem and repair it quickly. More