Jaguar Land Rover Bellevue

Shouldn't have been necessary It's taking Jaguar a while to figure out this "over-the-air" update thing. My car's recall was strictly a software update, which Jaguar should have be It's taking Jaguar a while to figure out this "over-the-air" update thing. My car's recall was strictly a software update, which Jaguar should have been able to do without me leaving my car at the dealership overnight. That said, the drop-off and pick-up went fine. They got me in a loaner. They were thorough in investigating an issue with the center console computer occasionally taking a while to boot up. More

Didn't take care of issue. I brought in my FPACE for a regular annual service. I brought it in Friday for an appointment on Monday. When I called at noon they had not started I brought in my FPACE for a regular annual service. I brought it in Friday for an appointment on Monday. When I called at noon they had not started the service as it somehow was not registered. It was finally done at the end of the day. However, I also mentioned that one of the keys was not working. It stopped working after about 1.5 years. Again, somehow they forgot to troubleshoot that key so I was delayed an extra 45 minutes at the service place while they looked at it. Bottom line, it's broken and unless I bought key insurance I will have to buy a new one. Key insurance??? It's been 2 days and still no word on how I get a new key. More

Fast and efficient Buying a car can be a tedious affair but I found the people at Jaguar Land Rover Bellevue to be very responsive and efficient. I drove a few vehicles Buying a car can be a tedious affair but I found the people at Jaguar Land Rover Bellevue to be very responsive and efficient. I drove a few vehicles, and they were patient and responsive to all my questions and needs. More

Smooth experience Making the appointment, getting the work done, and picking up the vehicle went very smooth. I will return for service in the future. Thank you Making the appointment, getting the work done, and picking up the vehicle went very smooth. I will return for service in the future. Thank you More

Rachel Abielmona I started out with a phone call and e-mail Rachel answered all my questions and concerns. A few days later I took a drive to Bellevue from Bremerton . I started out with a phone call and e-mail Rachel answered all my questions and concerns. A few days later I took a drive to Bellevue from Bremerton . To make a long story short working with Rachel was easy and pleasant. it hast to be the best experience i have ever had at a car dealership More

Ridiculous service I left my car for a simple thermostat replacement. By day 3 it was still in the shop. My service advisor called in sick but nobody was assigned to my I left my car for a simple thermostat replacement. By day 3 it was still in the shop. My service advisor called in sick but nobody was assigned to my car in his absence. Never again. More

She is the friendliness adverser ever Sheneta LOVE adverser Sheneta Dailey. The best services A+++++++ I had a great experience working with Sheneta many times. Shee was friendly, kind, and fun LOVE adverser Sheneta Dailey. The best services A+++++++ I had a great experience working with Sheneta many times. Shee was friendly, kind, and funny. I LOVE HER. Thank you Sheneta More

Zoran rocks We had already agreed on price of a car from Larson. We were ready to get to move forward and found out car had multiple owners. . To be fair they off We had already agreed on price of a car from Larson. We were ready to get to move forward and found out car had multiple owners. . To be fair they offered us another car but at point we felt dishonesty and decided to think about it. We decided to go Bellevue Land Rover. While checking inventory online we chatted with Rachel and made an appointment with Zoran. Within 30 minutes Zoran gravie me a call back . We went in to see him next day we share the estimate from Larson . He found us a similar car and was able to match Larson deal. In and out with 2 hours. Thank you Zoran and thank you Bellevue Larson More

Great and easy experience. Started out with an email from overseas in Afghanistan. Brent and everyone made the pre sale experience so easy. All I had to do was show up, take a t Started out with an email from overseas in Afghanistan. Brent and everyone made the pre sale experience so easy. All I had to do was show up, take a test drive, give the car a good once over, and away I went. What a great experience. More

Serguei made a difference Great service and speed in the processing of a car lease. The biggest kudos to Serguei who is a great asset to range rover, an employee that goes abov Great service and speed in the processing of a car lease. The biggest kudos to Serguei who is a great asset to range rover, an employee that goes above and beyond for his customers. We were very pleased and would love to refer friends as future customers to him. More