Jaguar Land Rover Bellevue
Bellevue, WA
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Nice Experiance We came to buy a car and they were helpful in answering our questions and getting us a car that worked for our timeline and budget. We came to buy a car and they were helpful in answering our questions and getting us a car that worked for our timeline and budget. More
Unfortunately wildlife encounter Alina and team did a great job helping me out with a bad luck encounter with wildlife on the road (thankfully already dead). Repair job was unpleasan Alina and team did a great job helping me out with a bad luck encounter with wildlife on the road (thankfully already dead). Repair job was unpleasant but I'm grateful for the team's assistance during July 4th and letting me and my family have a car to go around. Look forward to next visit to complete remaining repairs. This is my second Jaguar XF and the Bellevue Jaguar service team has always provided excellent services to date. More
Great Experience with Zoran! I reached out to JLR Bellevue about a 2020 Evoque, and Zoran responded within an hour to set up a test drive! Upon arrival, Zoran had already set up s I reached out to JLR Bellevue about a 2020 Evoque, and Zoran responded within an hour to set up a test drive! Upon arrival, Zoran had already set up several Evoques, with different trim levels, ready to go. His preparation saved us time and also made it possible for me to compare the trim levels side by side (I ended up choosing a better-equipped model because of this). The trade-in process was fair and transparent, as was the financing/signing process with Layla. The time between my inquiry and driving my new car off the lot was under 2 hours - it was a super smooth process! More
great service and experience Great service and customer experience. professional, consultative and helpful. We were given options and choices on the service. The consultant was ve Great service and customer experience. professional, consultative and helpful. We were given options and choices on the service. The consultant was very helpful in looking at our mileage and guiding us to the right service option. More
Sergey took care of us From the time we drove up, Sergey was there to answer our questions about a Discovery Sport. He arranged a good test drive and then showed us all of From the time we drove up, Sergey was there to answer our questions about a Discovery Sport. He arranged a good test drive and then showed us all of the vehicles he had on the lot that might fit what we were looking for. Sergey went through the options that we had an interest in and ultimately found us the car we left with. More
Zoran and Natalie! Thank you! Professional and quick service No delay, no pressure! Quick and professional service. All questions answered! I prefer to do any of my business with people who knows what they do... No delay, no pressure! Quick and professional service. All questions answered! I prefer to do any of my business with people who knows what they do... I found those in Bellevue Jaguar/Land Rover. Thank you! More
Excellent Purchase Experience Great customer service. Zoran and Layla were helpful, pleasant and very professional. It was an easy process and they didn’t keep me waiting. Team and Great customer service. Zoran and Layla were helpful, pleasant and very professional. It was an easy process and they didn’t keep me waiting. Team and staff was polite, knowledgeable, and made the experience positive. I look forward to working with them again on future purchases. More
Awesome We didn’t set out to buy a Land Rover.. Michael was so great to work with and the whole process from beginning to end was just pleasant. We didn’t set out to buy a Land Rover.. Michael was so great to work with and the whole process from beginning to end was just pleasant. More
Third times a charm Took range rover in for annual maintenance. technician forgot to reset computer and servicd required light came on next day. Was told to bring it bac Took range rover in for annual maintenance. technician forgot to reset computer and servicd required light came on next day. Was told to bring it back and it would take 10 minutes. It took over an hour. Later that day a double beep sound started happening for no apparent reason randomly. Called and was told I need to bring it back again that something needs to be reset. I had a similar bad experience one year ago where I had to bring back the car after a general maintenance. My car is 2 years old with 24k miles. More
This is only a test, disregard the rating My overall rating is actually 4/5, and I would recommend this service center. The reason for the visit was not Sales, but Service. The e-mail I got My overall rating is actually 4/5, and I would recommend this service center. The reason for the visit was not Sales, but Service. The e-mail I got asking me to take this survey had the title, "Was Jaguar Land Rover Bellevue awesome?" I think this can bias your responses. I'm going in to answer this survey being primed with the word "awesome." Also, I may think that I shouldn't answer the survey unless my experience was "awesome." The last time I filled out a survey with dealerrater.com, they invited me to leave a Google Maps review after I submitted a favorable rating. I'm wondering whether dealerrater.com will invite me to leave a Google Maps review after submitting an unfavorable rating. If so, then that's an indicator that dealerrater.com is biasing Jaguar Land Rover Bellevue's Google Maps rating by only directing people who leave favorable ratings to leave Google Maps ratings. More