Jaguar Land Rover Bellevue
Bellevue, WA
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Subpar I had to wait a few weeks to get an appointment. Dropped my car off at 8:30 and there wasn't any cars available so rental at Enterprise was provided. I had to wait a few weeks to get an appointment. Dropped my car off at 8:30 and there wasn't any cars available so rental at Enterprise was provided. I didn't hear back from my service rep and at 6pm called to find out if there was any work completed, updates. I was told that the technician hadn't given a report back, however not sure anyone actually looked at the car that day of scheduled service. Following day and 3:45 was called to say the car was ready and picked it up. The check engine light was immediately back on and now waiting again to have someone take a look. More
The experience is great, looks some follow ups is forgotten I moved to the new place month before and I bought a used Honda civic last week. The sales people invite me test the car politely and it was great. Al I moved to the new place month before and I bought a used Honda civic last week. The sales people invite me test the car politely and it was great. Although it's used car, the dealer maintained the car in a very good condition. It's clean, new mat, perfect functionality. While paying the cash, I was suggested to extend the warranty. Although I didn't buy the additional warranty. I feel comfortable. More
Excellent Great service from beginning to end. Beautiful courtesy car provided. Service was completed on schedule and communication was provided via text (opti Great service from beginning to end. Beautiful courtesy car provided. Service was completed on schedule and communication was provided via text (optional) which for me was very convenient. More
No Pressure, Great Service I really hate buying cars (who doesn't?), but if I have to buy a car, I want the experience to be as smooth as it was at Bellevue Land Rover/Jaguar. R I really hate buying cars (who doesn't?), but if I have to buy a car, I want the experience to be as smooth as it was at Bellevue Land Rover/Jaguar. Rachel and Marcos were both amazing and supportive, and everyone at the dealer was super friendly and genuine. (Of course, I was buying a rather expensive car, so hopefully everyone would be nice! :) ) I didn't feel pressure in any part of the process. The one complaint I have was that I didn't get the car fully charged, but that's a minor quibble vs. the praises I could sing. More
Fast service My car needed a part changed and they had it ready within a day and loaned me my same car model and year which made it feel like I never turned my car My car needed a part changed and they had it ready within a day and loaned me my same car model and year which made it feel like I never turned my car in for service Very smooth More
Start-to-finish I had a very easy purchasing process. From initial contact to picking-up the vehicle, I was able to check on the status and ask questions very conven I had a very easy purchasing process. From initial contact to picking-up the vehicle, I was able to check on the status and ask questions very conveniently. More
Great experience purchasing my car at this dealer. Staff were professional and informative, and the transaction was smooth and well handled. Would recommend this deal purchasing my car at this dealer. Staff were professional and informative, and the transaction was smooth and well handled. Would recommend this dealer to others More
Alina is fantastic! I’ve had to bring my car in for random things over the past month. Alina has been quick to respond, efficient in scheduling me in, and highly communic I’ve had to bring my car in for random things over the past month. Alina has been quick to respond, efficient in scheduling me in, and highly communicative in giving me updates! I appreciate the diligence and care of the whole time every time I come in! More
vehicle shopping Excellent service! Especially liked that it wasn’t too intense and commercial like in other dealerships. But friendly, easy and inviting. Thanks a lot Excellent service! Especially liked that it wasn’t too intense and commercial like in other dealerships. But friendly, easy and inviting. Thanks a lot to Sergey who helped us make our choice! We love our new car! More
Above and Beyond Eric was very helpful in letting me know what was and what was not necessary to keep costs down. The service was quick and the loaner car was a perfec Eric was very helpful in letting me know what was and what was not necessary to keep costs down. The service was quick and the loaner car was a perfect opportunity to test out the newer model. All in all a great service experience. More