Jaguar Land Rover Bellevue

Easy Process & Professional Support Zero Pressure from a Purchasing Standpoint; Professional & Honored every commitment; and went above and beyond to solidify the agreement by even drivi Zero Pressure from a Purchasing Standpoint; Professional & Honored every commitment; and went above and beyond to solidify the agreement by even driving to pick up one of my two vehicle trade-in. More

Excellent Customer Service As Always - Truly White Glove I've purchased 3 full sized Range Rovers since 1998 and the service keeps getting better and better. They listen to your concerns and then thoughtful I've purchased 3 full sized Range Rovers since 1998 and the service keeps getting better and better. They listen to your concerns and then thoughtfully explain options and ways to take better to take care of my SUV. More

Absolutely wonderful! I ran into an issue with my suspension. Sheneta got me in as soon as possible & took great care of me. She got me into a loaner so I could still get w I ran into an issue with my suspension. Sheneta got me in as soon as possible & took great care of me. She got me into a loaner so I could still get where I needed to go without a hassle. She stayed in contact daily to update me on what was going on. I couldn't have asked for a better experience. More

Great team at the service center! Robin was very attentive and did a great job. The shuttle driver was also very courteous and professional. Excellent service all around in Bellevue, I Robin was very attentive and did a great job. The shuttle driver was also very courteous and professional. Excellent service all around in Bellevue, I was in and out of the service center very quickly, thank you. More

Jaguar XE Purchase Michael was an absolute pleasure to deal with. My sale was done in under 2 hours and there was zero pressure to make a decision. Great experience! Michael was an absolute pleasure to deal with. My sale was done in under 2 hours and there was zero pressure to make a decision. Great experience! More

Excellent in all areas thanks to Ms. Sheneta Dailey Routine service appointment but Sheneta also coordinated a detailing at Carmichael’s . She has a positive, can-do attitude. Very professional and tot Routine service appointment but Sheneta also coordinated a detailing at Carmichael’s . She has a positive, can-do attitude. Very professional and totally service oriented. More

ANNUAL SERVICING I DO NOT LIKE THE LAND ROVER SYSTEM OF INSISTING ON MAJOR SERVICING BASED ONLY ON TIME - MY CAR IS THREE YEARS OLD - WITH ONLY 25,000 MILES - DRIVEN O I DO NOT LIKE THE LAND ROVER SYSTEM OF INSISTING ON MAJOR SERVICING BASED ONLY ON TIME - MY CAR IS THREE YEARS OLD - WITH ONLY 25,000 MILES - DRIVEN ONLY ON PAVED ROADS - AND YET MY ONLY CHOICE FOR SERVICING WAS ONE THAT COST ME $ 2,000 - AND THERE WAS NOTHING WRONG WITH MY CAR! I have owned Volvo's, Mercedes and Porsche - only you do it this way - insane - i will not buy another Land Rover because your servicing is outrageously expensvie. rick fersch More

First Class Service by Sergey Makhanov! Sergey was so great to work with!! We never felt pressured and he showed us all of our options after listening to our needs/wants. We are very happy w Sergey was so great to work with!! We never felt pressured and he showed us all of our options after listening to our needs/wants. We are very happy with his professionalism, attentiveness to details, and of course our vehicle! I would definitely recommend Sergey to friends and family and seek his assistance in the future. Great guy with a great personality. Katie in the financing department was very efficient and friendly too. Pleasant experience from the minute we stepped onto the lot until we were handed our new keys! Thank you very much!! Tammy Divis More

Access to service area Drove around 2x; signage not good. Road to back is narrow and dangerous. I was almost hit by speeding employee in someone else’s car. Shane was very h Drove around 2x; signage not good. Road to back is narrow and dangerous. I was almost hit by speeding employee in someone else’s car. Shane was very helpful. Witnessed him take care of a very rude and unsatisfied customer everyone else was dodging because he became pissed off. I almost feel like after buying a car the customer service drops and there’s not much choice for service dealerships. More

annual service Once I finally got my Jag scheduled everything wen smooth, but it took three attempts over two days to finally get my car on the service schedule... Once I finally got my Jag scheduled everything wen smooth, but it took three attempts over two days to finally get my car on the service schedule... More