Jaguar Land Rover Bellevue
Bellevue, WA
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Great personalized service. I was seen promptly with introductions and a business card provided. The customer waiting area was wonderfully stocked and clean. My car's needs were I was seen promptly with introductions and a business card provided. The customer waiting area was wonderfully stocked and clean. My car's needs were met and so was mine. A very positive experience indeed and a place I most certainly are recommending to others. Thank you Jaguar/Land Rover. More
Customer service I dealt with Erik in service, he is always a joy to work with ! Great with customer service !! Erik is very knowledgeable and is quick to answer your I dealt with Erik in service, he is always a joy to work with ! Great with customer service !! Erik is very knowledgeable and is quick to answer your questions !! He is very good at what he does !!! More
Not sure about Range Rover I mentioned to my wife that the oil should be changed on her Range Rover. She took it to the dealer and it was $800 ("basic service"). That's OK I gu I mentioned to my wife that the oil should be changed on her Range Rover. She took it to the dealer and it was $800 ("basic service"). That's OK I guess but they then told her she may want to replace the "rear brakes" at this time. I'm no mechanic but the car is only 2 years old with around 15k miles on it. I thought brakes last a little longer than 15,000 miles. For another $1,175 they could take care of it. It seems like it's early to do this and if it's only the rear brakes it seems a little expensive. It's not fun when you feel like taking your car to the dealer you bought it at is always an opportunity for them to soak you. More
Annual service Was quick and seamless. Got a loaner car and was constantly kept in the loop through text messages regarding the service. The advisor seas super helpf Was quick and seamless. Got a loaner car and was constantly kept in the loop through text messages regarding the service. The advisor seas super helpful too More
Great service! My car was brought in for warranty, a call back for upgrade of the internal software, I lost my key a while ago and forgot to pick it up, when I came My car was brought in for warranty, a call back for upgrade of the internal software, I lost my key a while ago and forgot to pick it up, when I came in the part department approach the case owner that my key was ready for programming too. And of course after the service the car was fully washed which was great. More
ALWAYS EXCELLENT BEST CUSTOMER SERVICE I will give 5 starts to sheneta Dailey, I will give 10 stars actually. she was knowledgeable and explained everything that was going to be done. Thank I will give 5 starts to sheneta Dailey, I will give 10 stars actually. she was knowledgeable and explained everything that was going to be done. Thank you More
Perfect SUV, outstanding service The team at Jaguar of Bellevue lead by salesperson Sergey made driving and purchasing my F Pace S a breeze. Sergey as very knowledgeable and addresse The team at Jaguar of Bellevue lead by salesperson Sergey made driving and purchasing my F Pace S a breeze. Sergey as very knowledgeable and addressed all my concerns without issue. The car performed very well and made the decision a no brainer. Sergey and Katie made the negotiation and paperwork process transparent and easy (and quick, believe it or not). Start to finish, I was done in less than 2hrs. It’s been a week and I couldn’t be more pleased with both the vehicle and the team at the dealership. More
Quick and Reliable Service 0 wait time for my appointment. Total accommodation and communication on work required. Honored 15% promo that I forgot at home. Great service from al 0 wait time for my appointment. Total accommodation and communication on work required. Honored 15% promo that I forgot at home. Great service from all. More
Excellent Service excellent and friendly service, with a short wait time. I explained what my concerns were and Alina kept me up to date on the progress of repairs. excellent and friendly service, with a short wait time. I explained what my concerns were and Alina kept me up to date on the progress of repairs. More
Robin is the best Robin is great, she is super honest and gives it to you straight. She warns you of issues that might happen in the future and lets you know when you Robin is great, she is super honest and gives it to you straight. She warns you of issues that might happen in the future and lets you know when you have a nice to do vs a Have to do for service. More