Jaguar Land Rover Bellevue

Great service !! Always on top of customer service The service was excellent they delivered on everything they said they would great sales team 😀 car was delivered perfectly explained all the options The service was excellent they delivered on everything they said they would great sales team 😀 car was delivered perfectly explained all the options was very pleased More

Overall a very good experience Alina was welcoming and helpful. She did her best to minimise the disruption caused by work running late due to unforeseen circumstances. She also did Alina was welcoming and helpful. She did her best to minimise the disruption caused by work running late due to unforeseen circumstances. She also did her best to keep costs under control. The only issue was the use of Uber to get me from work to the garage. They are terrible! More

Great service Advisor made all the difference!! Alina was great to work with on my recent service appointment. She went above and beyond to ensure I was satisfied and kept me up to date while my veh Alina was great to work with on my recent service appointment. She went above and beyond to ensure I was satisfied and kept me up to date while my vehicle was in service. From the first call to the final pick up she really made it easy for me. I previously did not have good experiences at your service department so this was really nice change and her expertise was extremely helpful. She represents what Land Rover service should be and I am very appreciative. Look forward to working with her again for future service. More

Great customer service I bought my LR4 at Bellevue Land Rover and always have it serviced at this dealership. Robin Myers is my service advisor. Robin does an excellent jo I bought my LR4 at Bellevue Land Rover and always have it serviced at this dealership. Robin Myers is my service advisor. Robin does an excellent job with explaining any work to be completed on my vehicle and answers any questions I may have about the work on my LR4. She has excellent customer service skills and obviously is one of the reasons I keep coming back to get my LR4 serviced at the same dealership. More

First Class Customer Service Thanks Shane for go the extra mile taking care of one of our vehicles. Great customer service skills, He keep us updated w/ repair status and diligent Thanks Shane for go the extra mile taking care of one of our vehicles. Great customer service skills, He keep us updated w/ repair status and diligently seek for the back-order part needed to complete these repairs. Quick picking up processing and cleaner car as well. More

Friendly Dealership Marcos Ramirez wad very knowledgeable about the cars. Never felt pressure to have to buy a car. Great place to go to to buy a car. Marcos Ramirez wad very knowledgeable about the cars. Never felt pressure to have to buy a car. Great place to go to to buy a car. More

Recall notice Appreciate how quickly the recall fix was executed along with the professional handling. The customer waiting area is well equipped (love the cappucc Appreciate how quickly the recall fix was executed along with the professional handling. The customer waiting area is well equipped (love the cappuccino & cookies) and made the reasonable wait go quickly. Thank you Bellevue Jaguar! More

Prompt service Thomas was very professional prompt and thorough. It is nice to know such customer service still exists. I would not hesitate to work with him again f Thomas was very professional prompt and thorough. It is nice to know such customer service still exists. I would not hesitate to work with him again for any future service needs for my Range Rover. More

You can’t go wrong with shopping here! Bellevue Land Rover and Jaguar is the best of the best! I highly recommend them if you are looking for a new car! Randy was amazing and had such great Bellevue Land Rover and Jaguar is the best of the best! I highly recommend them if you are looking for a new car! Randy was amazing and had such great customer service!! :) More

2nd Time in and 2nd bad experience This is the second time my car (new car) has had to go in for minor work within 3 months, this time the screen washers were't working. Waited 2 weeks This is the second time my car (new car) has had to go in for minor work within 3 months, this time the screen washers were't working. Waited 2 weeks to get an appointment and dropped the car off at 7:45, I was not given an option of a loaner car, only a shuttle or an UBER, but not to worry this was only a minor fix and I should have the car back by midday. By 3pm I hadn't heard anything so sent 2 text messages asking for a status update, by 4pm I left an voice mail asking for some news, also left work to catch the bus home. While sitting on the bus I received a call saying they were still looking at the car and would arrange for an UBER to get me to work in the morning. No mention of how I was to make my evening appointments. I received a text with the link to UBER i was to use in the morning, so when I came to use the link it was expired, of course the dealer isn't open at 6:30 am so again I was out of pocket. It's the poor communication that annoys me and the "we really don't care" attitude when things do go wrong, I feel like I'm inconveniencing them by being a customer. More