Jaguar Land Rover Bellevue

Knowledgeable & Professional! When I contacted GM Dmitri, about a couple of suspected warranty items, he immediately connected me with Eric to get things handled, pronto! When I a When I contacted GM Dmitri, about a couple of suspected warranty items, he immediately connected me with Eric to get things handled, pronto! When I arrived, Eric first educated me on the nuances of my highly complex & intelligent F-Pace, then got me into a service loaner. Within a couple hours, he called to confirm issues and say parts were ordered! Easy as that! More

Sheneta is a star!!! The service I received at your dealership was top notch. Shenita helped me when I was upset and in crisis due to damage to my car. She texted me daily The service I received at your dealership was top notch. Shenita helped me when I was upset and in crisis due to damage to my car. She texted me daily and kept me in the loop. I would definitely come back, though I hope I don’t have to anytime soon. More

Quick Service I called on my way to work to inquire about fixing my turn signal and I was able to come right in and get it fixed quickly - no charge. And my car wa I called on my way to work to inquire about fixing my turn signal and I was able to come right in and get it fixed quickly - no charge. And my car was washed and vaccumed too. The Front Desk staff also provided a nice greeting, Shenata walked me out to my car when finished and the gentleman who washed my car opened my door for me (very nice). More

Outstanding customer service Alina, my service advisor, always provides excellent customer service. My vehicle was repaired quickly and Alina stayed in communication with me throu Alina, my service advisor, always provides excellent customer service. My vehicle was repaired quickly and Alina stayed in communication with me throughout the entire process. Thank you so very much! More

Consistently poor experience I brought my vehicle in to fill the DEF. I told the women at the front desk that the service engine light came on the day before. It's a red alert so I brought my vehicle in to fill the DEF. I told the women at the front desk that the service engine light came on the day before. It's a red alert so was concerned. When they checked me out the rep told me that the engine service light was on and wanted to make me aware. I was puzzled as to why they didn't investigate it. She said I would need to bring it back for diagnostics. I asked her how comfortable she was letting me drive away with a red service light. She said she would look at the code. She checked and could not see a code. I mentioned it had come on before for brief period of time and she said to bring it back when it was consistently on. I got the impression they didn't have enough people to look at it but didn't say that. I would have understood that. She also said it wasn't on the form so they didn't look at it. Really? This is such poor customer service. I drove away with the engine light on. Fortunately it went off the next day so am assuming I don't have an issue but can't be sure. We've had issues every time we've brought it in and am dread even making an appt. I can't wait for the warranty to be done and will find a reputable place to service my vehicle. More

Great service. Excellent experience. Alina made room for me during a very busy time. It was very much appreciated. I look forward to working with her again. Excellent experience. Alina made room for me during a very busy time. It was very much appreciated. I look forward to working with her again. More

Great service I had scheduled my car for the annual maintanence service and had a wonderful experience. The associate I dealt with was Sheneta and she was very prof I had scheduled my car for the annual maintanence service and had a wonderful experience. The associate I dealt with was Sheneta and she was very professional and easy to work with. She kept me informed about the car later in the day and coordinated the uber shuttle with me, I had a great experience and would come back here for my annual service every year. More

Service Price quoted was less than the final price I paid. They didnt ohh include tax, disposal fee or expedited shipping for part. However, they did get to m Price quoted was less than the final price I paid. They didnt ohh include tax, disposal fee or expedited shipping for part. However, they did get to my truck faster than expected More

Best experience at a car dealership ever! I was very happy with my overall experience. I really enjoyed working with Alec. If I need to buy a car in the future. This would be on the top of my I was very happy with my overall experience. I really enjoyed working with Alec. If I need to buy a car in the future. This would be on the top of my list of dealerships to visit. More

You charged me $35 for gas? I drove from Bellevue to Seattle and back. I drove from Seattle and back. I drove from Seattle and back. I drove from Seattle and back. I drove from Bellevue to Seattle and back. I drove from Seattle and back. I drove from Seattle and back. I drove from Seattle and back. More