Jaguar Land Rover Bellevue

Passenger door trim replacement. Thomas scheduled my appointment in advance & when I arrived I was greeted by several people that made me feel welcome. Thomas met with me shortly aft Thomas scheduled my appointment in advance & when I arrived I was greeted by several people that made me feel welcome. Thomas met with me shortly after I arrived & we reviewed the details of the work that were to be performed. The work was completed in a timely manner & I was on my way within 30 mins. of my arrival. Great staff & service personnel that took care of the work needed on my vehicle. Thank you. Todd G. More

One day delay for brake job The service was supposed to take a day; but understandably, it was lengthened to 2 because of brake work. Parts were ordered, but turned out to be the The service was supposed to take a day; but understandably, it was lengthened to 2 because of brake work. Parts were ordered, but turned out to be the incorrect ones. This delayed the completion another day. The service advisor Sheneta was helpful and efficient. However, this type of delay is all too common with dealer serviced vehicles. Often, it is inexperience in the parts department in properly identifying and specifying parts. The cost is borne by customer and service department, which of course means it costs more to get cars serviced. Independent, small shops have worked well for me in the past and may be the way to go with older vehicles. More

Very torough Alina was very thorough and detailed in her communication regarding my vehicle. The vehicle was serviced and clean when I arrived to pick it up. Timel Alina was very thorough and detailed in her communication regarding my vehicle. The vehicle was serviced and clean when I arrived to pick it up. Timely service also. More

SERVICE REVIEW Alina and John the Service manager are professional and provide Excellent Customer Service and always willing to make things right. Thank you for the Alina and John the Service manager are professional and provide Excellent Customer Service and always willing to make things right. Thank you for the experience in service! More

Very professional and helpful. Alina Mars, Was very helpful in servicing me on my needs of service on my Jaguar. No long wait and prompt service upon arrival. I appreciate it very Alina Mars, Was very helpful in servicing me on my needs of service on my Jaguar. No long wait and prompt service upon arrival. I appreciate it very much and will return again for future service. More

professional friendly easy My Service Advisor Sheneta Daily was amazing. She made the appointment easy and stress free. I also requested my vehicle to be ready at a specific t My Service Advisor Sheneta Daily was amazing. She made the appointment easy and stress free. I also requested my vehicle to be ready at a specific time and it was ready exactly at the time. Thank you More

Everyone very helpful Didn't know what we wanted when we walked in. Lots of help...lots of input. I would say they bent over backwards to make us happy. Didn't know what we wanted when we walked in. Lots of help...lots of input. I would say they bent over backwards to make us happy. More

We came, you satisfied pretty simple on our part. We arrived with a desire and left with without hassle. Mr. Jeff Boon was outstanding in his efforts. NataIie, in financ pretty simple on our part. We arrived with a desire and left with without hassle. Mr. Jeff Boon was outstanding in his efforts. NataIie, in finance was outstanding. I've been a customer for a long time. I would recommend your establishment to any inquiry....gtbh More

Exceptional Service Eric at Land Rover Bellevue was excellent to work with. He was knowledgeable of my service concerns and addressed them respectfully. My issues were re Eric at Land Rover Bellevue was excellent to work with. He was knowledgeable of my service concerns and addressed them respectfully. My issues were resolved with one visit and Eric communicated often with me during the two days that my vehicle was in service. You don't always get this kind of professionalism and quality of communication from service advisors and I really appreciated it. More

Great service Brought the car in over the weekend when service was closed. Team did a great job and were happy to help.set me up with a loaner and checked the car i Brought the car in over the weekend when service was closed. Team did a great job and were happy to help.set me up with a loaner and checked the car in More