Jaguar Land Rover Bellevue

Buying a used car? I recently purchased a used vehicle I saw on Craigslist. I was impressed with the vehicle itself because it looked even better than it did in the pict I recently purchased a used vehicle I saw on Craigslist. I was impressed with the vehicle itself because it looked even better than it did in the pictures I saw on line. The interior and engine were spotless. Before taking it home it was even detailed one more time. Driving off the lot, both the inside and out of my SUV just shined! When entering the dealership I was greeted by the receptionist and the sales manager. The sales manager (Adam) went and got the vehicle I was interested in then and a sales associate (Alec) took over from there. Once I decided on getting the vehicle, the whole process of purchasing the car only took an hour. Personally, I'd do business with this dealership again and would recommend them to anyone looking for a new ride! More

Accommodating My car service was going to take to the following day. I had to have transportation, the Center was able to provide me car. I was greatly appreciative My car service was going to take to the following day. I had to have transportation, the Center was able to provide me car. I was greatly appreciative but it would have been nice to have been offered the car upfront. Overall, great experience. More

Easiest car buying experience we had Robb’s over all customer service was outstanding. Answered all of our questions and he stayed true to his word. He said he would take care of certain Robb’s over all customer service was outstanding. Answered all of our questions and he stayed true to his word. He said he would take care of certain things and he did. I already recommended him to co-workers. More

Alina made it an excellent service experience Working with service advisor, Alina Mars made this service visit perfect! Definitely ask for her when you need your car serviced. Without a doubt, s Working with service advisor, Alina Mars made this service visit perfect! Definitely ask for her when you need your car serviced. Without a doubt, she set my 45,000 mile service apart from past experiences. She's professional, responsive, knowledgeable, friendly, kind, invested and organized. Need to clone her! More

Out of area buyer Sergey was very instrumental in my purchase. I was from out of the area and he had everything ready to go upon my arrival. There was very little of th Sergey was very instrumental in my purchase. I was from out of the area and he had everything ready to go upon my arrival. There was very little of the normal BS car buying experience/haggling. Although limited contact with others in the dealership everyone seemed caring. I love my new Range Rover and happy with my car buying experience. The only hang up is I’m still waiting for the dealership to return my garage door opener from my trade in, More

Excellent Customer Service Alina was accomodating, helpful, and made sure that I was taken care of. Also I appreciated the texting correspondence which allowed easy, and timely Alina was accomodating, helpful, and made sure that I was taken care of. Also I appreciated the texting correspondence which allowed easy, and timely communication More

Outstanding Service. The best experience I’ve ever had with a dealership service department. Robin Myers went above and beyond to work me into the schedule and get my car The best experience I’ve ever had with a dealership service department. Robin Myers went above and beyond to work me into the schedule and get my car fixed in a timely and professional manner. She is outstanding. Thank you! More

For Alina Mars I enjoy the Bellevue Land Rover staff, specifically Alina Mars who has been very helpful, insightful, and responsive whenever I have had to bring my c I enjoy the Bellevue Land Rover staff, specifically Alina Mars who has been very helpful, insightful, and responsive whenever I have had to bring my car in for service. Thank you! More

efficient and helpful From the first visit to purchase to follow up, Jaguar Bellevue has been helpful and professional. I purchased a Jaguar I Pace and had (have) a lot o From the first visit to purchase to follow up, Jaguar Bellevue has been helpful and professional. I purchased a Jaguar I Pace and had (have) a lot of questions. The sales and technical staff have been very supportive throughout this process. More

Amazing sales team bad service departments One week after purchasing the our évoque, engine light came up and auto start/stop wasn’t working. I spoke with Alina and she scheduled me for 3 weeks One week after purchasing the our évoque, engine light came up and auto start/stop wasn’t working. I spoke with Alina and she scheduled me for 3 weeks out. Saying this is non emergency. After 3 week I take the car in . 3 days later I got the car back . I test the auto start /stop and it’s not working. I immediately call back Alina. I didn’t get a response until the end of the day. I was told to drive the car for 100 miles and if still not working bring it back . 3 days later and 100 miles engine light comes back on and auto start not working. My wife calls and was told she needs to be scheduled 3 weeks out . this is for something they didn’t fix) plus really no empty or explanation . Frustrating but what can we do. Tried talking to a different Agent, this time Robin to no avail. We had to wait again. I took the car back in. 2 days later I got it back. Same thing . Auto start still not working and paperwork says fully tested and functioning as designed. I call back robin . Again no call back until end of day. I am now scheduled to go out with mechanic to confirm the problem. Bottom line working with sales is a pleasure but when it comes to services you really need a new culture with much higher bar to match the sales team does. We are disappointed. Compared to Toyota and Mercedes of Bellevue thé service is really lacking More