Jaguar Land Rover Bellevue

Program update It was quick and easy. The service rep was fairly good at informing me of what was required for the repair. The construction in the area made it diffi It was quick and easy. The service rep was fairly good at informing me of what was required for the repair. The construction in the area made it difficult to get into the dealership property. More

Fabulous find!! Alec was great to work with. It was a win-win for both of us. Extremely knowledgeable and great customer service!! The entire process was quick, in Alec was great to work with. It was a win-win for both of us. Extremely knowledgeable and great customer service!! The entire process was quick, in and out in about an hour. Layla was also delightful and made the process very pleasant. I would definitely buy here again with these folks. Thank you Alec!!! More

Good Experience with a rocky start My LR4 broke down in Cle Elum WA on a Friday night. I waited until Monday morning to have it towed. I called Land Rover Roadside Assistance and explic My LR4 broke down in Cle Elum WA on a Friday night. I waited until Monday morning to have it towed. I called Land Rover Roadside Assistance and explicitly described that my transmission was seized and that the wheels would not roll. A flatbed truck arrived and observed the wheels unable to roll. I waited another 3 hours for a different type of truck to arrive. One did not. I called Roadside Assistance and told the dispatcher I needed to return home to Seattle and that I would leave the keys in the vehicle. I arrived at Bellevue Land Rover and checked in to get a loaner car. I was then informed that they assumed my LR4 was in at Land Rover of Bellevue and in fact nobody was towing the car from Cle Elum. In fact, a tow truck driver stood in my face and said "I'm not driving to Cle Elum!" I had to again call Roadside Assistance and go through the whole thing a 3rd time. A this point, I was becoming very irate and that is when Sheneta stepped in and was able to begin to sort things out and facilitate me getting a rental car. Once Sheneta was able to get to her portion of the services I felt she was exemplary and very professional. She remained in contact with me for the 2 weeks that passed while waiting for a new transmission installation. Sheneta was above all the most helpful during the entire ordeal. More

Wonderful establishment Extremely helpful and easy to work with. Decided to stop and look, test drive a few and start looking for a new vehicle. Found one that was just perfe Extremely helpful and easy to work with. Decided to stop and look, test drive a few and start looking for a new vehicle. Found one that was just perfect for what the wife liked and in a short amount of time we were on our way home. Made the overall experience easy and painless. Had all the answers for us to pick what was best for the wife’s needs. More

Another great service With an early arrival for my service appointment the Service Team was ready and processed me through ahead of schedule. Loaner arrangements were made With an early arrival for my service appointment the Service Team was ready and processed me through ahead of schedule. Loaner arrangements were made seamlessly and my car was ready early in the day and for less then anticipated. This was a great experience. More

Helpfull staff, quickly attention I had an issue w/ a warning light on our vehicle. Stopped by at the dealer without an appointment but they were able to accommodate the car in the sho I had an issue w/ a warning light on our vehicle. Stopped by at the dealer without an appointment but they were able to accommodate the car in the shop as soon as they could. Tech and advisor did exceptional job test driving the car even the extra mile and order to duplicate the problem and get our car back quicker than we thought. Shane was our advisor at this time. More

Amazing So happy with the service I received. Not pushy and professional. They made it not stressful and made sure I got what I wanted for my trade in. I will So happy with the service I received. Not pushy and professional. They made it not stressful and made sure I got what I wanted for my trade in. I will be buying again from here again. David Payne was amazing More

Oil change Prompt and excellent service. Eric was knowledgable and friendly. I’ll be back. Helped plan future regular maintenance and had some good suggestions f Prompt and excellent service. Eric was knowledgable and friendly. I’ll be back. Helped plan future regular maintenance and had some good suggestions for upkeep of my 2003 XKR. More

Amazing service and great experience. I would recommend this dealership to friends and family because of ease of doing business and professionalisms. They helped me find my dream car with I would recommend this dealership to friends and family because of ease of doing business and professionalisms. They helped me find my dream car with lots of patience and they made everything so convenient and fast . More

Best Buying and Service Experience Our purchase of a certified pre-owned Rover could not have been better or gone smoother. From the no hassle sales approach through financing, and the Our purchase of a certified pre-owned Rover could not have been better or gone smoother. From the no hassle sales approach through financing, and the quick turn of a service related item, the staff was some of the best I've had the pleasure to work with! More