Jaguar Land Rover Bellevue

Our experience with Land Rover and Michael the sales associa Effective and courteous sales staff. Micheal listened to our concerns. Michael is respectful and highly knowledgeable of all of the vehicles. Effective and courteous sales staff. Micheal listened to our concerns. Michael is respectful and highly knowledgeable of all of the vehicles. We would recommend the Land Rover dealership and Michael as a great sales associate. More

Positive Sales Experience The interaction involving the purchase of our car was low stress and very professional. The sales associate and finance manager went out of their way The interaction involving the purchase of our car was low stress and very professional. The sales associate and finance manager went out of their way to accommodate us and make it a pleasant transaction. More

Standard Only two experiences for routine annual service, both times with hiccups. First time, was scheduled before service was due so I had to be rescheduled Only two experiences for routine annual service, both times with hiccups. First time, was scheduled before service was due so I had to be rescheduled for later date. I bought my car there and explained what the appointment was for when originally scheduled, but seems they didn’t look at dates until I arrived. Not a big deal except I live 90 minutes away - inconvenient 3 hours of unnecessary travel. Second time was to be full day for software update download/installation. Failed to notice upon intake that it couldn’t be done on the specific system I had, so another 3 hours of wasted travel to/from dealership. People are friendly, loaner cars are nice, routine oil change & scheduled seems fine. As for coordination, communication, etc, I’ve had better experiences at Ford, Mini, & Jeep dealers. Not what I expected from a ‘luxury’ brand. More

90K service Very courteous service advisor, didn't push for any additional services, very helpful in trying to help address service issues. Expected the car to be Very courteous service advisor, didn't push for any additional services, very helpful in trying to help address service issues. Expected the car to be cleaned air pressure checked as part of the full service. More

Efficient client focus experience This was the least stressful and efficient car purchase I have every had. Not a lot of haggling. I expressed how I could move forward with a purchase This was the least stressful and efficient car purchase I have every had. Not a lot of haggling. I expressed how I could move forward with a purchase and the Sales/Management team quickly navigated the path to meet my needs. I believe my total time from walking in the door to driving away in my new car was just over 1 hour. More

Knowledgeable, professional, no pressure (maybe) I purchased a Jaguar earlier this year from the dealer so I felt comfortable calling when I saw a used vehicle I was interested in. Everything was goi I purchased a Jaguar earlier this year from the dealer so I felt comfortable calling when I saw a used vehicle I was interested in. Everything was going great with Alec, my salesman, until I mentioned that I needed to sleep on the decision. The manager, Adam Gallardo, came in and let me know that if I didn’t buy the car today, the price would increase tomorrow by 13%. He explained that they made a mistake on the price and in the morning the price would be higher. I wasn’t going to be pressured into making the sale that day so I left. I contacted Alec in the morning and we were able to make the deal at the advertised price. If this was a sales ploy, it didn’t go well for me. More

Awesome There was no pressure just solid advice on type car best suited for. Randy was courteous and catering and confident that he will be there for me in t There was no pressure just solid advice on type car best suited for. Randy was courteous and catering and confident that he will be there for me in the future on any questions. More

Great Selection and Good Peopl Alec was easy to work with. He was not pushy and worked with us great. Natalie was quick and had the paperwork ready to go. Everyone was friendly and Alec was easy to work with. He was not pushy and worked with us great. Natalie was quick and had the paperwork ready to go. Everyone was friendly and I would recommend this dealer to anyone. More

Service Sheneta was our service advisor and provided us with exceptional service for our Range Rover. She was friendly, professional, knowledgeable, and gave Sheneta was our service advisor and provided us with exceptional service for our Range Rover. She was friendly, professional, knowledgeable, and gave regular updates on the status of our service. More

Great dealership Nothing but the best. Service levels were very high and even employees who were not part of the transaction were very nice. Overall great service. Nothing but the best. Service levels were very high and even employees who were not part of the transaction were very nice. Overall great service. More