Jaguar Land Rover Bellevue
Bellevue, WA
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Leased a Jaguar XE from Michael Franzi I just leased a Jaguar XE (my first lease) from Michael Franzi. In a word, Michael was terrific. Great communication, very knowledgeable about the pro I just leased a Jaguar XE (my first lease) from Michael Franzi. In a word, Michael was terrific. Great communication, very knowledgeable about the product, and very calm. Buying a car can be a stressful situation, Michael made me very comfortable and I would not hesitate to recommend him if you are in the market for a new car or SUV. More
Helpful & Friendly: Michael Franzi Buying a car can be stressful, but Michael Franzi made all the difference! We highly recommend working with him at the Jaguar Land Rover Bellevue deal Buying a car can be stressful, but Michael Franzi made all the difference! We highly recommend working with him at the Jaguar Land Rover Bellevue dealership. If you're looking for no-pressure, friendly expertise - then he is your guy! We look forward to working with him again for our next car. More
Quick & Professional Response Michael helped me for the new lease of Discovery Sports. He found the car which met my preference and all the paperwork went smooth. His follow up car Michael helped me for the new lease of Discovery Sports. He found the car which met my preference and all the paperwork went smooth. His follow up care was also good. I had communication difficulties with their service team, and he helped me on it, too. Great person. More
Range Rover Roof Rack Install Robin Meyers did an excellent job setting up and following through on the installation of my roof rails, finisher and cross bars. Her communications a Robin Meyers did an excellent job setting up and following through on the installation of my roof rails, finisher and cross bars. Her communications and follow through were perfect. More
Great experience Sergey was very helpful and knowledgeable, able to answer all of our questions and help us narrow down to the right car for us. Rest of staff was also Sergey was very helpful and knowledgeable, able to answer all of our questions and help us narrow down to the right car for us. Rest of staff was also very helpful and efficient. More
Great Customer Service Jeff and Layla went above and beyond to help us with the purchase of a pre-owned car. The dealership is well laid out and looks great. All of the staf Jeff and Layla went above and beyond to help us with the purchase of a pre-owned car. The dealership is well laid out and looks great. All of the staff were very friendly, and we are so happy with our car! More
Purchase experience with Michael Franzi I really enjoyed every aspect of my purchase experience working with Michael. His customer service was a 10 out of 10. What makes Michael unique is I really enjoyed every aspect of my purchase experience working with Michael. His customer service was a 10 out of 10. What makes Michael unique is how authentic and genuine he is. You can truly tell he has your best interests in mind every step of the way. Michael is a true professional. Very knowledgeable, attentive, an excellent guide through the entire experience. Thank you for a wonderful experience and helping me find the perfect Land Rover vehicle. More
Nice customer service They have good customer service, very friendly, Marcos make sure that we are both ok, very accomodating, easy to talk with both the finance and front They have good customer service, very friendly, Marcos make sure that we are both ok, very accomodating, easy to talk with both the finance and front one which is marcos More
Great customer obsession First dealer that gave us what we needed. Focused on what my wife needed and wanted and not on me. Made my wife feel like she was an important part of First dealer that gave us what we needed. Focused on what my wife needed and wanted and not on me. Made my wife feel like she was an important part of the buying experience. More
Some nice repairs, but didn't find the problem :( Brought my car to checkout some idling and stalling issues, as well as to fix up a few dings and scratches. The idling and calling couldn't be replica Brought my car to checkout some idling and stalling issues, as well as to fix up a few dings and scratches. The idling and calling couldn't be replicated (which is frustrating) so it was never fixed, although they did recharge my auto-start battery, and updated the software which was nice. Alina did a great job getting the dings and scratches fixed up, with a seamless paint touch up, and buffing out of small scratches. She did all she could to make sure I was happy with how the car looked. I'll always go back to Alina for help with my car. It's expensive to go to the dealer for service, but at least I'm getting a really good job done. More