Jaguar Land Rover Bellevue

Everything was great The whole experience was seamless and I was satisfied with everything. Always an enjoyable experience. All staff is helpful and friendly. No issues The whole experience was seamless and I was satisfied with everything. Always an enjoyable experience. All staff is helpful and friendly. No issues to speak of. More

Service Alina was great to work with; her customer service is top notch! She got me in and out quick and was texting me as needed! Thank you Alina for caring! Alina was great to work with; her customer service is top notch! She got me in and out quick and was texting me as needed! Thank you Alina for caring!!! More

Ten hours to purchase a vehicle paying cash is unacceptable Salesman was very helpful and polite. General manager needs a different title or a PR course. I wouldn't want him working for me in that role. He was Salesman was very helpful and polite. General manager needs a different title or a PR course. I wouldn't want him working for me in that role. He was a jerk. More

Service Department Our last visit was a disappointment. We made an appointment to address a hood switch malfunction, which the service rep thought would be a quick fix. Our last visit was a disappointment. We made an appointment to address a hood switch malfunction, which the service rep thought would be a quick fix. Appointment scheduled for 9am. Diagnostic test took more than three hours. It also revealed that the brakes had worn below the acceptable limit. No complaint about that, except the car had been in for a 60k mile service no more than a month before this service. The condition of the brakes was either missed or not appropriately highlighted; if the hood switch had not malfunctioned we would have driven on those brakes until the next service, which might have been a year or more. More

The best Michael was our sales person. He was very knowledgeable about the Rover he sold us. He never pushed and made us feel extremely comfortable. We are Michael was our sales person. He was very knowledgeable about the Rover he sold us. He never pushed and made us feel extremely comfortable. We are very satisfied and will definitely refer!!! More

Very attentive- kept me in the loop I was greeted with a smile, love the espresso machine! My service provider was Thomas- he always kept me in the loop of what was happening and to the I was greeted with a smile, love the espresso machine! My service provider was Thomas- he always kept me in the loop of what was happening and to the extent they were going to fix my car More

Service department Alina was outstanding- provided excellent customer service. Car was ready on time and she kept me updated on the service needs and price. I would reco Alina was outstanding- provided excellent customer service. Car was ready on time and she kept me updated on the service needs and price. I would recommend her anytime and will ask for her and n the future. More

Great Service / Great Communication I had to bring in my car for an emergency engine situation. Thomas got me in quickly. He even greeted me at the front desk since the receptionist wa I had to bring in my car for an emergency engine situation. Thomas got me in quickly. He even greeted me at the front desk since the receptionist was busy on the phone call. It was a quick drop off, he had a loaner car ready for me, and he kept in touch with me the 2 days my car was being serviced.. I like that they can send text updates - makes it really easy. Thomas was also very professional. More

Great service From driving up, to signing out first class service. I was greeted as I drove up, showed where to go and offered coffee all with in 2 minutes. Paper From driving up, to signing out first class service. I was greeted as I drove up, showed where to go and offered coffee all with in 2 minutes. Paperwork was ready the loaner car, and out the door within 10 minutes. More

Excellent My experience was amazing, I was able to walk in, test drive the vehicle I wanted and make an informed decision with now pressure or haggling. My experience was amazing, I was able to walk in, test drive the vehicle I wanted and make an informed decision with now pressure or haggling. More