Jaguar Land Rover Bellevue

Best experience at Land Rover/Jaguar I came in originally to test drive the Evoque and scale down from my monster SUV. Once sitting in the car I realized that I needed a bigger car yet no I came in originally to test drive the Evoque and scale down from my monster SUV. Once sitting in the car I realized that I needed a bigger car yet not a mammoth like my Infiniti. Zoran came to my rescue and introduced me to the beautiful Discovery. He streamlined the process and we even a better price than we expected. My day of window shopping turned out to be the best ride home in my gorgeous new car. Zoran is genuinely honest and we didn't feel pressured into buying anything. He was extremely knowledgable and was able to show us the differences between to similar models so that we got more bang for our buck. Thank you for your service. More

Reaper a problem for my car Robin is a very nice easy going lady, and she is very knowledgeable on the job. Nice Communication, clear understanding. Let me know all the detai Robin is a very nice easy going lady, and she is very knowledgeable on the job. Nice Communication, clear understanding. Let me know all the details on my car ‘s repair . And the front desk ladies are nice too, they are always showing me the coffee and cookies while I’m waiting. More

service Yes the service center is a mess under renovation but that has nothing to do with my poor experience. I scheduled online to be told when I arrive Yes the service center is a mess under renovation but that has nothing to do with my poor experience. I scheduled online to be told when I arrived I had no appointment. I was told online system not working correctly? Front desk was nice enough to get me in. No call or text to let me know service was completed, even after I texted to find our status. Papers left in car from service center at pick up. My center console was went through, cell phone charger plugged in/used and left plugged in. Everyone was nice but overall not the quality service I would expect from Jaguar. More

Fantastic customer service from whole team! From the start we were warmly welcomed from Rachel who then passed us to Robb. Robb remained our main contact but when he wasn't at dealership at vari From the start we were warmly welcomed from Rachel who then passed us to Robb. Robb remained our main contact but when he wasn't at dealership at various times when we were doing test drives he had set it all up so we were taken care of very well. At the end, the Jaguar FPace sold us but in reality we were considering the Porsche Macon but the service at that dealership was horrible. Robb was the key to keeping us coming back to Jaguar/Landrover. More

Great service I have owned several Jaguars and the service has always been excellent. Never have to worry that something was missed or not corrected properly. Car I have owned several Jaguars and the service has always been excellent. Never have to worry that something was missed or not corrected properly. Car was impeccably cleaned as well. More

Robin was great! As always Robin is a pleasure to work with. Very knowledgeable and straight forward. She’s very reliable with her estimates, turnaround time, and over As always Robin is a pleasure to work with. Very knowledgeable and straight forward. She’s very reliable with her estimates, turnaround time, and overall very trustworthy. More

Awesome service First time owning Land Rover. Even though purchased used, the service was excellent and treated with respect. My service advisor Shaneta was excelle First time owning Land Rover. Even though purchased used, the service was excellent and treated with respect. My service advisor Shaneta was excellent, sufficient, and posted me with real time update. Keep this up, and I will be purchasing more cars from this brand. Thank you Shaneta! More

Great customer service and care Got my 50K miles service and as always JLR Bellevue was exceptional in their customer service, accuracy of time and budget estimates, provision of a b Got my 50K miles service and as always JLR Bellevue was exceptional in their customer service, accuracy of time and budget estimates, provision of a brand new model as a loaner car and overall quality of work. Over the last 4 years, having JLR Bellevue as the dealership has been an exceptional experience. More

Expensive The service was fine but the cost seems like a mistake. I'm fine paying for "Range Rover" service but to pay over $1500 in labor for about 4 hours of The service was fine but the cost seems like a mistake. I'm fine paying for "Range Rover" service but to pay over $1500 in labor for about 4 hours of work doesn't make sense to me. More

Stellar Customer Service My ongoing experience and relationship with Jaguar Land Rover Bellevue has been nothing but positive and excellent. I recently worked with Sergey who My ongoing experience and relationship with Jaguar Land Rover Bellevue has been nothing but positive and excellent. I recently worked with Sergey who contacted me directly about an opportunity to upgrade my current F-PACE to a 2020 model. Working with him directly at the dealership, Sergey helped me solidify that the F-PACE was still the best vehicle fit for me. I am beyond happy with my new F-PACE. Sergey made the entire process seamless, and ensured extra touches of stellar customer service. Being a returning customer, I would highly recommend working with Sergey and the rest of the team. More