Jaguar Land Rover Bellevue
Bellevue, WA
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Quick and easy I knew what I was looking for when I came in and they had the exact car I wanted. The sales people I worked with were very knowledgeable and and help I knew what I was looking for when I came in and they had the exact car I wanted. The sales people I worked with were very knowledgeable and and helpful. The sales process was as clean and easy as any I have ever experienced. I have bought several cars from them over the years and would certainly do so again. More
Alina Mars was great Alina Mars was very responsive and kept me up to date on the status of my car. I was very happy with the service and responsiveness. Alina Mars was very responsive and kept me up to date on the status of my car. I was very happy with the service and responsiveness. More
Great service and fair deal on pre-owned vehicle I want to thank all staff at LR/Jag Bellevue for being friendly and courteous from reception, to sales, and management. I truly had an exceptional ex I want to thank all staff at LR/Jag Bellevue for being friendly and courteous from reception, to sales, and management. I truly had an exceptional experience and will recommend this location to friends and family. I received a very fair deal on an awesome pre-owned car and the vehicle was as advertised and has been a joy to own. More
Vehicle Service Service Department did a great job fixing my Jaguar F Pace. I brought it in due to creaking noises coming from my sunroof now it is gone. Service Department did a great job fixing my Jaguar F Pace. I brought it in due to creaking noises coming from my sunroof now it is gone. More
Yea for Sheneta! - Bellevue Jaguar Service I have a beautiful blue 2018 Jaguar E-Pace, named Raffy, which I love dearly. While I have very little service issues with my car, I am very concerne I have a beautiful blue 2018 Jaguar E-Pace, named Raffy, which I love dearly. While I have very little service issues with my car, I am very concerned about keeping him perfect. I have warranty on my wheels and tires, which is a life saver with black wheels and recently had to get Raffy in for a cut tire and scratched wheels. I was assigned to Sheneta (my 3rd advisor) and couldn't say enough great things about her. She is always prompt to meet me, makes sure to get any details on current service need and anything else that may need a quick check and was wonderful to ask the best form of communication to work with me throughout the day. Finding that text was best for me, she was great with updates as she had them and very responsive to any questions I sent her way. I got Raffy back as beautiful as the day I bought him. So happy with the work done and the great support provided! More
Alina Mars is a great service advisor! I have had my Range Rover since 2015. Since that time I have had a different service advisor for each routine appointment and I have left frustrated I have had my Range Rover since 2015. Since that time I have had a different service advisor for each routine appointment and I have left frustrated more than a few times. My last 2 service appointments I have had have both been with Alina Mars and they have both been fantastic!! She is so thorough, prompt, kept me posted along the way so I would know when my car would actually be done (previously that always seemed to be an issue with my advisors) and she went above and beyond for me. My warranty had just run out and my rear differential seal started leaking, it was a pretty pricey fix but she presented it to Land Rover and they ended up covering it. Just when I thought it couldn't have gone any better she somehow got my car washed even though the car wash was down due to the store's remodel. More
Through the mess Despite the ongoing remodel and mess of a service/waiting area the service visit went well and Shane did a great job of diffusing some angst I had abo Despite the ongoing remodel and mess of a service/waiting area the service visit went well and Shane did a great job of diffusing some angst I had about not knowing exactly how long this annual service visit would take. All in all the work was done efficiently and in particular Shane was a real professional. More
First time service First service on my vehicle. Process was comprehensive and great. Only concern was that instead of taking the 2-4 hours it took 3 days due to mechanic First service on my vehicle. Process was comprehensive and great. Only concern was that instead of taking the 2-4 hours it took 3 days due to mechanic being out sick. Unavoidable and I received a loaner car. All in all a great experience. More
Bellevue Land Rover serbice Great people, knowledge and professional; highly recommended. Shane in service took care of a tire patch on Saturday which saved me coming back during Great people, knowledge and professional; highly recommended. Shane in service took care of a tire patch on Saturday which saved me coming back during the week. This was much appreciated! More
Internet Sale I found a used card that the dealership had that met my specifications. Worked with Jeff Boon remotely. He represented car well and brought it to a I found a used card that the dealership had that met my specifications. Worked with Jeff Boon remotely. He represented car well and brought it to a third party for an independent inspection. Responsive and when car arrived (shipped across country) it was as represented. More