Jaguar Land Rover Bellevue

Above and beyond Great people and great service. Purchased my third Range Rover from the store could not be happier. I wish lease terms were shorter so I can do i Great people and great service. Purchased my third Range Rover from the store could not be happier. I wish lease terms were shorter so I can do it more often:) More

Made Leasing my new 2020 Land Rover Range Rover Sport easy Segey made my leasing experience painless. I had a very small window to take advantage of a friends and family pricing deal between work travel and Se Segey made my leasing experience painless. I had a very small window to take advantage of a friends and family pricing deal between work travel and Sergey was responsive, moved potential inventory around to be ready for me, and helped expedite the paperwork to get it all taken care of in one day. More

Great experience w Alec The experience w Alec was great... would highly recommend partnering w him on your purchase. Knowledgeable and responsive in our questions and conside The experience w Alec was great... would highly recommend partnering w him on your purchase. Knowledgeable and responsive in our questions and considerate w our request... More

Excellence at it’s finest David Payne is the salesmen in Bellevue that I worked was excellent! The whole experience was above my expectations! Love my new car!! Excellent ser David Payne is the salesmen in Bellevue that I worked was excellent! The whole experience was above my expectations! Love my new car!! Excellent service. More

Best Experience In Years I can't thank Michael Franzi enough! I bought my first Jaguar today and the experience was absolutely wonderful. Michael answered all of my questions, I can't thank Michael Franzi enough! I bought my first Jaguar today and the experience was absolutely wonderful. Michael answered all of my questions, explained the car in detail and even made sure my phone was connected before I left the lot. I would not hesitate to recommend Jaguar of Bellevue, specifically Michael to any of my friends and family. Rachel in finance was quick, efficient and also explained all our upgrade options in detail. It was fast without feeling rushed. Thank You! More

Best Car Buying Experience I just purchased a new Range Rover, and Sergey has been such a pleasure to work with. He answered all my questions and made this experience so easy, f I just purchased a new Range Rover, and Sergey has been such a pleasure to work with. He answered all my questions and made this experience so easy, fun and quick! Honestly, the easiest car purchase I’ve ever made. It’s been a pleasure working with him and we’ll definitely be back when it’s time for an upgrade!! More

First visit High level of communication with service adviser and clearly explained details of service provided. Service experience will be better and easier whe High level of communication with service adviser and clearly explained details of service provided. Service experience will be better and easier when remodel is completed. More

Couldn't have found a better place to purchase a vehicle. This dealership has earned the 5 star rating. This is hands down one of the best dealerships out there; that I have visited. Not only do you get the b This dealership has earned the 5 star rating. This is hands down one of the best dealerships out there; that I have visited. Not only do you get the best staff and service out there but, their car prices are incredibly low. You will not find better deals other than the ones here. More

Great dealership with a wonderful selection We were looking to upgrade our Subaru Outback to a more luxury vehicle, so we chose to shop at the Land Rover in Bellevue due to its proximity to our We were looking to upgrade our Subaru Outback to a more luxury vehicle, so we chose to shop at the Land Rover in Bellevue due to its proximity to our home and the selection of vehicles we had. From our initial inquiry online, to the first phone call, to the final day we purchased a car was about 4 days total. I have a good friend who is in luxury car sales in Seattle, and she introduced me to Adam Gallardo, who helped make our experience very positive and memorable. We liked the smaller, intimate feel of the sales team and that the dealership had plenty of options, but was not overwhelming. We were initially set up with Michael Franzi who called us the day after we submitted an inquiry online. We did all of our test drives with him and narrowing down exactly what car we wanted that met our specifications. That was the fun part. The not so fun part was when it came to negotiating & signing final paperwork. I met with Michael on the first day I test drove and told him what we were comfortable with for a monthly payment & downpayment (that another Seattle area Land Rover dealer had already agreed to match) and he presented us with an initial plan that was well over $200/month above what we stated we were able to commit to. The next day, I brought my husband in, and he again presented us with the same top dollar monthly payment. We left and came back the next day (day 4 in the process). We asked him to provide transparency and details as to why the number was so high when another dealer had an identical vehicle and was quoting us much lower. The numbers weren't adding up. At this point, I had already spent 5+ hours of my weekend with Michael, and was disappointed that he was not able to give us a clear answer, especially when we had spoken with a competing dealership who was willing to do all of the legwork for us over the phone! Michael was able to get Adam Gallardo involved, who worked to lower the monthly payment to a level we were comfortable with (thank you Adam!). We signed the initial paperwork and went back to financing. Rachel was an absolute dream to work with. We loved how everything could be signed electronically and how thorough, yet efficient she was. She explained everything to us and we never once felt like she was forcing us to add something on that we didn't want. She was extremely personable too, so we really felt like we bonded with her during the financing process. The trouble was when we were early on in the paperwork, the date of sale Michael had entered was not the correct date - he had entered the day prior. We are so thankful Rachel caught this before we were too far into the paperwork. We then got to the last page (carbon copy paper), and the amount for our lease that we agreed to at Michael's desk was off by a few dollars. We weren't sure why it wasn't correct, and Rachel explained to us that it was due to the difference in tax rate (where we live vs. where we were buying the car). We are very thankful she explained this to us, but we were annoyed that this was another small careless mistake Michael made (he could've easily explained this to us before we went back to financing). Once we concluded the paperwork, we were asked how we were planning to pay for our down payment - cash or check. Well, Michael had told us we would be able to pay with a credit card so we did not come with our checkbook or cash for a downpayment. It was a Sunday and the banks were closed. At this point, we had been at the dealership for close to 6 HOURS on a Sunday (total over 11 hours on a weekend spent test driving and negotiating just with Michael). This was yet another mistake Michael made. We were really confused and honestly flabbergasted as to why someone would be able to sell us a luxury car that moves too fast and isn't able to pay attention to the small details, which is such a big part of a car sale. Michael is a genuinely nice guy, but we really felt like he missed the mark and were disappointed by that. There were details he could've paid attention to earlier in the sales process that would've made our final paperwork much more seamless. Luckily, Rachel and Adam were able to work with us to find a great solution and fix the problems. We are so thankful thank they left us with a lasting positive experience with Land Rover of Bellevue. We loved working with Rachel and Adam, but would not recommend buying or leasing a car with Michael. More

Flat tire repair Alina and service team was great and very helpful. I was able to get in and out quickly. Thank you for all the help. The end Alina and service team was great and very helpful. I was able to get in and out quickly. Thank you for all the help. The end More