Jaguar Land Rover Bellevue

120,000 Mile Service I had my 120,000 mile service completed on 11/1/19, upon arriving home on 11/1, I noticed my headlight was out. Either lights were not checked as par I had my 120,000 mile service completed on 11/1/19, upon arriving home on 11/1, I noticed my headlight was out. Either lights were not checked as part of the service, which is indicated to be included, or I am very unlucky to have a headlight go out during the 35 mile drive home. I had the headlight replaced at the Tacoma Range Rover Dealership on 11/2/19. During that appointment I was asked if the service completed the day prior in Bellevue alerted me to a potential issue with my timing chain. I was not alerted to any issues following my $3,000.00 service appointment, in fact was just handed a receipt and keys. There was no additional paperwork indicating any issues, and no follow up was provided after my service. Over the years since purchasing my car in Bellevue, the level of service has declined. Loaner cars aren’t what they used to be, a report following service of potential issues is no longer provided. More

Great communication Top notch is professionalism. Great communication with rapid response with me providing very short notice of needs. Sheneta Dailey was a pleasure to w Top notch is professionalism. Great communication with rapid response with me providing very short notice of needs. Sheneta Dailey was a pleasure to work with. Thank you Land Rover of Bellevue. More

Service with a smile Shane Harrington is the best advisor I had the pleasure of working with. His constant communication and always providing updates have been amazing. T Shane Harrington is the best advisor I had the pleasure of working with. His constant communication and always providing updates have been amazing. Thank you! More

Seervice Working with Robin always a pleasure. Department moved due to remodelling while my car was there and it was a bit confusing where to pick it up when Working with Robin always a pleasure. Department moved due to remodelling while my car was there and it was a bit confusing where to pick it up when finished, Very pleased overall. Mke not listed below, More

Zoran amazing Best communication we’ve had . Was waiting for us with a smile and firm handshake. Texted me pic of the car we were looking at, made sure we understoo Best communication we’ve had . Was waiting for us with a smile and firm handshake. Texted me pic of the car we were looking at, made sure we understood every bell and whistle before we left. Would highly recommend Bellevue location as we shopped Lynnwood and were very disappointed with follow up. Loved the finance lady. Super sweet and fast. Was very enthusiastic for us joint the Rover family. More

Professional, stress free, honest and enjoyable This deal happened very quickly and was made very easy by Sergey and the dealership from our first conversation to our signing. Very communicative a This deal happened very quickly and was made very easy by Sergey and the dealership from our first conversation to our signing. Very communicative and honest through the process. Probably the easiest and most stress free car purchase experience I’ve ever had. Would have no reservations in doing business with Sergey and the dealership in the future. Chris Hollis More

Poor communication & under equipped The shop is so busy my car was there for 6 days for a dead battery. The communication with my advisor was very sporadic, many of the messages I left a The shop is so busy my car was there for 6 days for a dead battery. The communication with my advisor was very sporadic, many of the messages I left asking for updates were not returned. I was told there were no resources for a loaner car- after I was told I couldn't ask about getting one if my advisor wasn't in the office- which is difficult when my advisor is out of office on Mondays. Everyone was friendly in person but they seem to be very understaffed and very under-equipped for a service center. More

Hassle-free service Dropping off my vehicle, getting transportation to and from work, and picking up the vehicle were all smooth and easy! Sheneta and team were very frie Dropping off my vehicle, getting transportation to and from work, and picking up the vehicle were all smooth and easy! Sheneta and team were very friendly. More

Great Experience at Service Wonderful experience with service desk at JLRB. The most difficult part was getting an appointment but after that was settled, it was easy for me to c Wonderful experience with service desk at JLRB. The most difficult part was getting an appointment but after that was settled, it was easy for me to come in early, drop off my car, get a loaner vehicle and then pick up was smooth as easy. Robin was great as was Yusef for the loaner. The car was diagnosed and fixed and returned in a reasonable time frame. Staff was friendly and helpful. Great experience all around More

Amazing! The whole experience was great. Very friendly dealership and had a great experience. Thank you for giving me an amazing vehicle! I am loving it! The whole experience was great. Very friendly dealership and had a great experience. Thank you for giving me an amazing vehicle! I am loving it! More