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Jaguar Land Rover Bellevue
Bellevue, WA
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Top notch My advisor was helpful and very efficient. Pleasure to work with and would recommend to anyone who needs service on their jaguar or Land Rover My advisor was helpful and very efficient. Pleasure to work with and would recommend to anyone who needs service on their jaguar or Land Rover More
Excellent communication and service Shane and the Service Department team provided excellent communication and service. My vehicle was returned clean to me as well. I'll be back a Shane and the Service Department team provided excellent communication and service. My vehicle was returned clean to me as well. I'll be back again. Thanks. More
Great experience The experience was Easy, honest, and fun. Process was efficient and quick as well. Overall a great experience for us. We love our new car !! The experience was Easy, honest, and fun. Process was efficient and quick as well. Overall a great experience for us. We love our new car !! More
Jaguar F type R service Robin Myers and the loaner administrative give me a great service. I would recommend Jaguar and Land Rover owner to service their car in Jaguar Land R Robin Myers and the loaner administrative give me a great service. I would recommend Jaguar and Land Rover owner to service their car in Jaguar Land Rover Bellevue. They will solved every problems you have. Overall, i'm very satisfied. More
New Setup is a problem While Shane is awesome, picking up my vehicle proved less than desirable. It took quite some time for my car to be brought around. It needed to be wa While Shane is awesome, picking up my vehicle proved less than desirable. It took quite some time for my car to be brought around. It needed to be warmed up and washed. I understand that during this transition service is interrupted, but a heads up would have been nice. Again Shane is awesome am always happy with him it’s the facility that caused issues this time. More
No worries, great service I had my car towed to the LR/Jaguar Bellevue dealer after catching a patch of ice that sent me careening into a high curb. I called them up to let th I had my car towed to the LR/Jaguar Bellevue dealer after catching a patch of ice that sent me careening into a high curb. I called them up to let them know my car was on the way. Shane kept me informed of the process every step of the way. Once the assessment was complete (the wheel and ball joint on my F-Pace were damaged pretty badly), the necessary work was scoped, communications to my insurance company and myself were made, work approved, car fixed! The entire process was totally worry-free. Shane provided great communication coordinating every step of the way. Thanks Bellevue LR/Jaguar!! You guys were awesome! More
Regular service appointment, made great Sheneta always takes care of me & this was no exception. I got my truck in & considering the multiple things that needed work, it got done as soon as Sheneta always takes care of me & this was no exception. I got my truck in & considering the multiple things that needed work, it got done as soon as possible. She always makes sure that I'm taken care of, from having a loaner to quick and timely turn arounds I couldn't ask more of her. I was extremely pleased with the work done to my vehicle & I will continue coming back to Jaguar/Land Rover Bellevue. More
I waited 50 minutes from start to finish to get my loaner. I waited too long from start to finish dropping car off and getting my loaner car. My car was not very clean 3 days later when I picked it up either w I waited too long from start to finish dropping car off and getting my loaner car. My car was not very clean 3 days later when I picked it up either which was disappointing More
Good, the service representative Shawn was great Overall the biggest struggle I've had with the service experiences has been challenges with the online systems, booking appointments and follow up on Overall the biggest struggle I've had with the service experiences has been challenges with the online systems, booking appointments and follow up on the status of the car. The people are great but the lack of information or confirmation has been a frustration. More
Excellent Everything one would expect. Alina is bright informed and knows where to get answers , when she needs to . That sums it up in less then required 25 Everything one would expect. Alina is bright informed and knows where to get answers , when she needs to . That sums it up in less then required 25 words Thank you Alina More