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Jaguar Land Rover Bellevue
Bellevue, WA
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Excellent customer service Car was suppose to arrive in January came in 1 month earlier just in time for the cold weather. This is the 3rd car I have bought from Jaguar Land Ro Car was suppose to arrive in January came in 1 month earlier just in time for the cold weather. This is the 3rd car I have bought from Jaguar Land Rover Bellevue. I've always been happy with the service. More
Patient, kid-friendly and hard working We went to JLR Bellevue to service our Evoque. While we checked the car in, my wife (who's always wanted a Sport) started scouting the 2020 Sports. Sh We went to JLR Bellevue to service our Evoque. While we checked the car in, my wife (who's always wanted a Sport) started scouting the 2020 Sports. She met Neil, who showed her a few cars, and she landed on an HSE she liked. In a jiffy, Neil had some preliminary numbers on a lease deal to compare with financing the car. They looked attractive. He then moved mountains to get the Evoque (which was already being serviced) appraised, and they gave a reasonable trade value for it. By this time, our toddler was getting super tired and ratty, and we had to rush home to put her down to nap, which Neil was totally supportive of. No quibbles. Other salespeople would have got all defensive about potentially losing a sale; not Neil. I later called in to instruct Neil to get the Sport ready and start the lease application process. We returned at 4pm and I drove away at 6:30pm (having signed the plethora of documents) in a new Sport. Remarkable. More
Excellent Experience Sergey was great at walking me through the available options based on the criteria I provided, ultimately completing a very smooth transaction. I will Sergey was great at walking me through the available options based on the criteria I provided, ultimately completing a very smooth transaction. I will definitely be coming back to work with Sergey at the end of my new lease. More
Excellent Communication and overall service! Excellent communication and very professional service from start to finish. The service was done timely and the results were immediate. Will recomme Excellent communication and very professional service from start to finish. The service was done timely and the results were immediate. Will recommend to friends and family. More
Replace inside light bulb Land Rover of Bellevue was super fast and helpful. They replaced my lights and had me out within minutes. All with a friendly attitude. I would defi Land Rover of Bellevue was super fast and helpful. They replaced my lights and had me out within minutes. All with a friendly attitude. I would definitely recommend. More
Best Experience My recent purchase has been my smoothest, and best vehicle transaction in my life!! Our dealer met my needs, without compromising quality customer ser My recent purchase has been my smoothest, and best vehicle transaction in my life!! Our dealer met my needs, without compromising quality customer service, and team efficiency. More
Bellevue Land Rover Overcharges on service This is the 3rd time I have visited the dealer in the last year. Every time, Bellevue has overcharged me. They appear to have a management strategy t This is the 3rd time I have visited the dealer in the last year. Every time, Bellevue has overcharged me. They appear to have a management strategy to overcharge and perform “additional diagnostic checks“ for items that have never been and only magically materialized when in the dealer. I will never return to this dealer. Nor will I buy my new car from them. I have had multiple Land Rovers since 1998 (2 Range Rovers and 2 Discovery’s), so i am well aware of Land Rover service items. This is the worst dealer i have ever come across. More
Very smooth experience From making the appointment to drop off and pick up, everyone was helpful and professional . Yusuf, in particular, was patient and engaged. I left f From making the appointment to drop off and pick up, everyone was helpful and professional . Yusuf, in particular, was patient and engaged. I left feeling heard and taken care of. More
Pleasant You can tell when people take joy in working with each other, their customers and their products. Sergey was extremely knowledgeable and cordial throu You can tell when people take joy in working with each other, their customers and their products. Sergey was extremely knowledgeable and cordial throughout the interaction, as was Tiffany in finance at the closing. More
Service of Range Rover Shane communicated well and was efficient at getting me in and out of the service center. It was also convenient to have a loaner car. Thank you. Shane communicated well and was efficient at getting me in and out of the service center. It was also convenient to have a loaner car. Thank you. More