Jaguar Land Rover Bellevue

Friendly advisor Alina, Advisor communicated what was being done very effectively. The service did take some time but I never felt ignored, I do need to take my vehicle bac Advisor communicated what was being done very effectively. The service did take some time but I never felt ignored, I do need to take my vehicle back in to make sure there are no issues with the temperature gauge. More

Wonderful customer service Sales staff was very honest and straight forward. We were treated very fairly and with respect during the entire process. Very happy with the car . Sales staff was very honest and straight forward. We were treated very fairly and with respect during the entire process. Very happy with the car . More

Bending over backwards to help I bought a 2020 Range Rover Sport in early December and suspected that the wheel alignment was off pretty early on. A long road trip to Canada and bac I bought a 2020 Range Rover Sport in early December and suspected that the wheel alignment was off pretty early on. A long road trip to Canada and back confirmed my suspicions. I phoned up JLR Bellevue and the team initially struggled to find a slot in their jam-packed schedule to fit me in before 1/10 (more than 2 weeks out from my request). Alina - again - pulled out all the stops and was able to fit my car in the very next day. Super flexible and accommodating even when I was delayed by issues at home with my toddler. White glove service, Herculean efforts and great communication throughout. Thank you! More

It was an excellent experience working with Michael. He helped pretty much on all aspects to get the right car. He is quite polite and respectful every time you speak with him. helped pretty much on all aspects to get the right car. He is quite polite and respectful every time you speak with him. More

Engine light issues Awesome service . Sally was great with updates and very friendly and welcoming. Definitely a change from the last time I visited jaguar . Keep up Awesome service . Sally was great with updates and very friendly and welcoming. Definitely a change from the last time I visited jaguar . Keep up the great work More

Quick It was a great experience and we will continue to pass ski fog our experiences to our friends and co-workers. Merry Christmas and happy new year It was a great experience and we will continue to pass ski fog our experiences to our friends and co-workers. Merry Christmas and happy new year More

Conflicted Zoran was very kind and professional. However upon leaving the lot I noticed a whining sound from engine. Next morning took 2009 SL550 to Mercedes Ga Zoran was very kind and professional. However upon leaving the lot I noticed a whining sound from engine. Next morning took 2009 SL550 to Mercedes Garage at Park Place. Car needs an accumulator that retails for $1080 plus 3.5 hours labor. Great service but Mercedes Garage feels Bellevue Mercedes Benz surely would have notified Bellevue Jaguar Land Rover of the issue when it was last serviced there recently. I ordered a Reman part from Mercedes Garage and will bring car in to Mercedes Garage when part arrives. I am now out of pocket $220 (reman accumulator) and about $400 labor. Sure paying about $700 is better than paying $1700 for new accumulator at list price. I originally wrote a great review feeling the noise might just be low steering fluid (which was also very low) but it was much more serious. More

Honored their word and respected my time After finding the vehicle that worked for me online I was given A+ service from Dmitri and Robb even after not leaving with the car the day I came in After finding the vehicle that worked for me online I was given A+ service from Dmitri and Robb even after not leaving with the car the day I came in to look. I asked a few concessions be addressed and they could have easily said no and sold to someone else but they delivered even without paperwork being signed. These guys stuck true to their word and made me feel no request was too much to ask. Hands down best purchasing experience to date. Highly recommend and will purchase again from those guys. More

Service Hi. My advisorRobin was great. My issue was this appointment had been scheduled for over a month. This appointment had already been moved once by t Hi. My advisorRobin was great. My issue was this appointment had been scheduled for over a month. This appointment had already been moved once by the service team because they didn’t have a fix for the recall. I dropped my car off Monday morning and told should be ready the same afternoon only to get a call saying you don’t have the part and would be delivered on the truck Wednesday or Thursday. I called to check in Thursday night for an update then to find out still hadn’t arrived. Part was installed late Friday afternoon. I find this completely unacceptable for you to have my car for the week when you knew what was scheduled before I even came in. Poor planning by service! More

Body work on LR4 The service rep at the dealership was great, however the body shop was terrible. Next to Zero communication with time lines, didn’t get it completed a The service rep at the dealership was great, however the body shop was terrible. Next to Zero communication with time lines, didn’t get it completed at the time frame advised to me from the rep there at Queen City. I have to go back to get my vehicle finished. Now sensors are going off that were not going off before More