Jaguar Land Rover Bellevue
Bellevue, WA
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Best overall experience I ever had! I was shopping around for a new used vehicle for my wife and it was coincidence that I ended up in the best car dealership I ever experienced. The pe I was shopping around for a new used vehicle for my wife and it was coincidence that I ended up in the best car dealership I ever experienced. The people were very nice and courteous with no problems what so ever. I really recommend this dealership! Alec Dingle was awesome! No problems..."It went very smooth". More
Phenomenal I cannot express my gratitude and amazement at how helpful Jeff Boon was in helping me buy my car. I live four hours away in Idaho & only recently mo I cannot express my gratitude and amazement at how helpful Jeff Boon was in helping me buy my car. I live four hours away in Idaho & only recently moved there. My husband is still back in Wisconsin so we had a lot of moving parts. Jeff was thoughtful, insightful and did everything he could to make things go as smoothly as possible. A great experience! More
Friendly advisor Sally Very pleasant experience and Sally was helpful to ensure my appointment was quick and efficient. Only negative is that a vacuum was promised but not Very pleasant experience and Sally was helpful to ensure my appointment was quick and efficient. Only negative is that a vacuum was promised but not completed. More
Friendly advisor Alina, Advisor communicated what was being done very effectively. The service did take some time but I never felt ignored, I do need to take my vehicle bac Advisor communicated what was being done very effectively. The service did take some time but I never felt ignored, I do need to take my vehicle back in to make sure there are no issues with the temperature gauge. More
Wonderful customer service Sales staff was very honest and straight forward. We were treated very fairly and with respect during the entire process. Very happy with the car . Sales staff was very honest and straight forward. We were treated very fairly and with respect during the entire process. Very happy with the car . More
Bending over backwards to help I bought a 2020 Range Rover Sport in early December and suspected that the wheel alignment was off pretty early on. A long road trip to Canada and bac I bought a 2020 Range Rover Sport in early December and suspected that the wheel alignment was off pretty early on. A long road trip to Canada and back confirmed my suspicions. I phoned up JLR Bellevue and the team initially struggled to find a slot in their jam-packed schedule to fit me in before 1/10 (more than 2 weeks out from my request). Alina - again - pulled out all the stops and was able to fit my car in the very next day. Super flexible and accommodating even when I was delayed by issues at home with my toddler. White glove service, Herculean efforts and great communication throughout. Thank you! More
It was an excellent experience working with Michael. He helped pretty much on all aspects to get the right car. He is quite polite and respectful every time you speak with him. helped pretty much on all aspects to get the right car. He is quite polite and respectful every time you speak with him. More
Engine light issues Awesome service . Sally was great with updates and very friendly and welcoming. Definitely a change from the last time I visited jaguar . Keep up Awesome service . Sally was great with updates and very friendly and welcoming. Definitely a change from the last time I visited jaguar . Keep up the great work More
Quick It was a great experience and we will continue to pass ski fog our experiences to our friends and co-workers. Merry Christmas and happy new year It was a great experience and we will continue to pass ski fog our experiences to our friends and co-workers. Merry Christmas and happy new year More
Conflicted Zoran was very kind and professional. However upon leaving the lot I noticed a whining sound from engine. Next morning took 2009 SL550 to Mercedes Ga Zoran was very kind and professional. However upon leaving the lot I noticed a whining sound from engine. Next morning took 2009 SL550 to Mercedes Garage at Park Place. Car needs an accumulator that retails for $1080 plus 3.5 hours labor. Great service but Mercedes Garage feels Bellevue Mercedes Benz surely would have notified Bellevue Jaguar Land Rover of the issue when it was last serviced there recently. I ordered a Reman part from Mercedes Garage and will bring car in to Mercedes Garage when part arrives. I am now out of pocket $220 (reman accumulator) and about $400 labor. Sure paying about $700 is better than paying $1700 for new accumulator at list price. I originally wrote a great review feeling the noise might just be low steering fluid (which was also very low) but it was much more serious. More