Jaguar Land Rover Bellevue
Bellevue, WA
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Clean facilities, friendly staffs, prompt check in for services, transparency, free WiFi and complimentary beverages, transportation available upon request. I would definitely return for services services, transparency, free WiFi and complimentary beverages, transportation available upon request. I would definitely return for services More
Helped me out a lot! They were super busy when we showed up but the girl at reception was playing it cool. The guy that I assume was her manager was running around all stressed out though. He needs to take up but the girl at reception was playing it cool. The guy that I assume was her manager was running around all stressed out though. He needs to take a chill pill. More
Painless experience! We knew the car we were going to purchase and just wanted a fast and painless process. Nam and Natalie handled everything and did it with speed and pr We knew the car we were going to purchase and just wanted a fast and painless process. Nam and Natalie handled everything and did it with speed and professionalism. More
Purchase experience The sales staff were friendly and attentive, and the experience was pleasant and painless, and relatively quick - especially considering I bought one The sales staff were friendly and attentive, and the experience was pleasant and painless, and relatively quick - especially considering I bought one of the showroom cars and they had to shunt cars around to get to it. More
Amazing service Ms Mars gave platinum service kept me in the loop at all times. Greeted me when I walked in to walking and inspecting the car after it was finished thank you Allina!!! the loop at all times. Greeted me when I walked in to walking and inspecting the car after it was finished thank you Allina!!! More
Experience was OK. My car was dropped off at 9:00 a.m. I was told it would be ready for me to pick up at 6:00 p.m. I got a text at around 5:00 pm that the car was ready. My car was dropped off at 9:00 a.m. I was told it would be ready for me to pick up at 6:00 p.m. I got a text at around 5:00 pm that the car was ready. I got there at around 6:00 pm and I was told that car still needed to be washed. I waited 15 minutes. Then I was told the car couldn't get washed because there was a fault in the car wash. My gripe. If I leave a car for an entire day and I am told it is ready, it should really be ready :( More
Timely Service, Average Scheduling support Vehicle was delivered post servicing by the time as promised. Scheduling service personnel did not inform that weekends do not include 'diagnosis' and Vehicle was delivered post servicing by the time as promised. Scheduling service personnel did not inform that weekends do not include 'diagnosis' and only regular maintenance is done. Additionally, there was a confusion on loaner vehicle, it wasnt mentioned that it needs to be explicitly requested. More
Excellent and timely service and support The services and work done on our Land Rover met and exceeded our expectations. The attention to details and courteous support received from our servi The services and work done on our Land Rover met and exceeded our expectations. The attention to details and courteous support received from our service adviserwas excellent and merits our appreciation. More
Alina did a wonderful job with my service, And I was pleased with the work that was done on my vehicle. Everyone was very courteous pleased with the work that was done on my vehicle. Everyone was very courteous More
Superb service and excellent work The folks at this dealership are life-savers. They were able to fit our car in in the middle of a snowstorm, get the parts, and get us back on the roa The folks at this dealership are life-savers. They were able to fit our car in in the middle of a snowstorm, get the parts, and get us back on the road in lightning speed. They were communicative through every step of the process and took extra time to make sure we understood and were comfortable with the repairs and the process. We won't ever be taking our car anywhere but here in the future! More