Jaguar Land Rover Bellevue

I have had problems with the vehicle I leased since the day I got it. No sensor in passenger door, damage to passenger door, damage to passenger door interior panel, damage to passenger seat, squeaky brake day I got it. No sensor in passenger door, damage to passenger door, damage to passenger door interior panel, damage to passenger seat, squeaky brakes, faulty rear brake system, gear box not in park pop ups ever time I get in the car, AEB, traction, BRAKE, drive with caution pop ups everyday. Christmas Day I had 2 flat and 2 almost completely flat tires. My check tire pressure comes on way too often. I was asked if possibly someone is letting air out of my tires, and if I had pressed the traction button- as if I’m the reason for these happenings. Now I was told I have a faulty brake sensor that is causing all of these problems. I have had this car for just over a year. My experience with this car has been awful. More

Great vehicle care! Great customer service! Great communication. Provided ride to and from work. I trust the service department to take good care of my car. Sally provided helpful information. communication. Provided ride to and from work. I trust the service department to take good care of my car. Sally provided helpful information. More

Jag Land Rover Bellevue was awesome from start to finish! My salesperson was extremely helpful, and answered all my questions quickly. They treated me with respect, and I never felt any pressure throughout My salesperson was extremely helpful, and answered all my questions quickly. They treated me with respect, and I never felt any pressure throughout the process. I’ve bought many cars over the years, and my experience at Jag Land Rover Bellevue rates at the top of the list. Well done guys! More

Great Service Service was prompt and the car was ready at the expected time. I worked with Shane and the overall experience was great. I'll definitely keep coming Service was prompt and the car was ready at the expected time. I worked with Shane and the overall experience was great. I'll definitely keep coming back even after the warranty expires. More

no pressure This was the easiest transaction for purchasing a vehicle I have ever had. None of the back and forth nickel and diming I have experienced at other de This was the easiest transaction for purchasing a vehicle I have ever had. None of the back and forth nickel and diming I have experienced at other dealerships. I would definitely recommend Alec and the team More

Awesome, easy-going experience! My husband and I loved working with Jaguar Land Rover. Not only did they work around our schedules but they made us feel welcome when we were finally My husband and I loved working with Jaguar Land Rover. Not only did they work around our schedules but they made us feel welcome when we were finally able to make it in! They had quick and clear communication via text and email and were very knowledgeable in person. Robb and Layla were also both extremely upbeat and outgoing, making our car buying experience fun and completely stress free! More

Good experience, great people Although I don't recall all their names, everyone I interacted with was great. My service advisor Sally Kuhlman was terrific. It's difficult to rate Although I don't recall all their names, everyone I interacted with was great. My service advisor Sally Kuhlman was terrific. It's difficult to rate the entire entry/drop-off/facility experience since it was a temporary space, but I look forward to the remodel of the service facility being completed. Certainly the facility prior to remodeling needed a facelift, so I'm glad to see they're making the investment. It's not rocket science that if you charge premium prices for service, customers should expect a premium experience all-around. You've nailed it people-wise...now I hope you've put that same attention into the rest of the service experience. More

My Land Rover Experience I was amazed by Bellevue Land Rover from the minute I walked through the door when we were greeted by a warm hello. Robb, our salesman, was wonderful I was amazed by Bellevue Land Rover from the minute I walked through the door when we were greeted by a warm hello. Robb, our salesman, was wonderful to work with. Even though the cars in the lot were covered with snow, he took the time to clean two cars off so I could see them. After I bought the car I was given a loaner car so that all my add ons could be installed. The car was very clean as was the whole facility. However, all that was not as important as how we friendly everyone was from Robb to the Service Manager, Adam. The dealership was a class act. More

Very frustrated that electrical issue is still not fixed Very frustrated that electrical issue is still not fixed since we bought the car (stereo and backup camera) we have had this issue and they are stil Very frustrated that electrical issue is still not fixed since we bought the car (stereo and backup camera) we have had this issue and they are still not working. More

Scheduling the service appointment was fairly straight forward. I appreciated the intake process during drop off in which I was able to effectively communicate what my concerns and needs were for the vehi forward. I appreciated the intake process during drop off in which I was able to effectively communicate what my concerns and needs were for the vehicle. I received an initial summary of what service would be performed and any updates were provided through a convenient text messaging service. A major benefit was the shuttle service that Land Rover provides when your car is in service. All service was completed as anticipated and I am highly satisfied with the results. When it was time to pick up the car, the process was quick and easy as well. All around good experience. More