Jaguar Land Rover Bellevue

Excellent service experience Alina Mars was my service representative. She was very professional and did a great job. She also kept me well informed throughout the entire process. Alina Mars was my service representative. She was very professional and did a great job. She also kept me well informed throughout the entire process. Well done! More

Dealership overall is unimpressive, sales staff provided a less than ideal experience. Overall, not at all what you would expect from a luxury car dealership. There are a lot of competitors in the area that a less than ideal experience. Overall, not at all what you would expect from a luxury car dealership. There are a lot of competitors in the area that provide much better services and products. More

My wife stopped by for complimentary vehicle check and car wash with a coupon. Asked to refill DEF tank and was charged $184?!?!?!? Cost of DEF bottle $12.99 and it takes to refill 5 min!?!?!? That was no car wash with a coupon. Asked to refill DEF tank and was charged $184?!?!?!? Cost of DEF bottle $12.99 and it takes to refill 5 min!?!?!? That was not “complimentary” experience AT ALL!!!!! More

Efficient and stress free service Great customer service! I felt well taken care of while servicing my Range Rover here. I was in and out with no issues and was informed throughout t Great customer service! I felt well taken care of while servicing my Range Rover here. I was in and out with no issues and was informed throughout the process. More

Another Great Experience This is the second vehicle I've purchased from Land Rover Bellevue. It was an absolute pleasure to work with Randy on this transaction. He was patient This is the second vehicle I've purchased from Land Rover Bellevue. It was an absolute pleasure to work with Randy on this transaction. He was patient and very efficient as we worked through the process. When it came time to close the sale, I was in and out in two hours--a record from my car dealership experience. I highly recommend the dealership, Randy and Layla in finance! More

A Vehicle-Purchase Experience Above All Others I discovered the vehicle online and expressed an interest therein. Dmitri and I worked out a deal in principle via email, which convinced me to make t I discovered the vehicle online and expressed an interest therein. Dmitri and I worked out a deal in principle via email, which convinced me to make the 60-mile drive to inspect and test drive the car. Sergey was the sales rep I worked with, and we went through every aspect of the vehicle, including the removal the hardtop, verifying the condition and operation of the soft-top, and of course the test drive. All aspects met my satisfaction and we sat down and finalized the deal exactly as Dmitri and I had previously discussed. Natalie Orrell expertly and efficiently took care of all of the administrative details. When it came time to take delivery of the vehicle a week later, the dealership had an Uber pick me up at the ferry terminal and drop me at the dealership. The bottom line is that the dealership put me, the customer, first throughout every step of the process. All in all it was the best car-buying experience I've ever had. More

Excellect customer service My service advisor was Sheneta Dailey. The best experience in my 3 years of getting my Rover serviced at this dealership. Sheneta is my go to service My service advisor was Sheneta Dailey. The best experience in my 3 years of getting my Rover serviced at this dealership. Sheneta is my go to service advisor moving forward!! More

Felt well taken care of This was my first time using Land Rover of Bellevue service. We purchased a Evoque from CarMax with 22K miles in October and unexpectedly we had some This was my first time using Land Rover of Bellevue service. We purchased a Evoque from CarMax with 22K miles in October and unexpectedly we had some of the dash lights come on highlighting an ABS issue. Since only 2 wheel would work, Land Rover of Bellevue allowed us to bring the car in as an emergency service. Sheneta Dailey was service person and was wonderful to not only get us in immediately but scheduled an uber for me to get a rental car. After needing to order the parts over a weekend, She arranged for a rental car for us after I returned the one I rented. Although, having a car issue is not enjoyable, Sheneta went out of her way to ensure that I was informed and to the best of their ability made me happy. Overall a really good experience. More

Sheneta Dailey Best Advisor Sheneta is my only reasons to go Bellevue Land Rover. I don't care for Lynnwood or Tacoma of Land Rover. I was truly amazed at the level of service Sheneta is my only reasons to go Bellevue Land Rover. I don't care for Lynnwood or Tacoma of Land Rover. I was truly amazed at the level of service I received. From the moment I drove up, I was personally greeted and escorted to a clearly organized customer service area. I was in and out in less than 15 minutes, offered a loaded car and paperwork ready to sign and go. It was seamless. I received a text midday on the update of my car and picked it up with the same seamless service. Well done. and Again Well done Bellevue of Land Rover to have someone like Sheneta Dailey. she is not just a service adviser..she is someone special. More

Great experience Robin Myers always takes great of me. She was able to resolve my key fob issue with a simple battery replacement(my car is a 2018 RR Sport and wasn't Robin Myers always takes great of me. She was able to resolve my key fob issue with a simple battery replacement(my car is a 2018 RR Sport and wasn't starting). In addition, she was able to have the wiper blades replaced while I was there. It's so nice to have a familiar face when I come in for service. thanks so much! More