Jaguar Land Rover Bellevue
Bellevue, WA
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Painless and Professional I was again very impressed with the staff and support when bringing my vehicle in for service this week. Sheneta continues to be an amazing resource w I was again very impressed with the staff and support when bringing my vehicle in for service this week. Sheneta continues to be an amazing resource when I need her and she is always helpful in getting me in and out in a way that respects my time. I just feel like they have a very dedicated team that cares enough to go above and beyond if necessary and even during such a strange time with the COVID-19 issue as well as the renovation of the service department the experience was top-notch! More
Easy experience in difficult times Super pleased that my prior appointment was honored and my loaner car was ready. Communication was good and everything convenient despite all the new Super pleased that my prior appointment was honored and my loaner car was ready. Communication was good and everything convenient despite all the new social distancing rules. More
Alina is great! Alina was friendly and got everything done in perfect order! Had a backlog of work that need to be done with the car, and frankly you never know when Alina was friendly and got everything done in perfect order! Had a backlog of work that need to be done with the car, and frankly you never know when deal with services if everything will be taken care of. Alina explained everything thoroughly and gave me a list of work they will be doing and did exactly that. That is the type of professionalism you expect to get. Thank you! More
Robin, my service advisor is fantastic, she always goes the extra mile to ensure I recieve the best care. The service department was through in their diagnosis, cars running great. Ty to all that were apar the extra mile to ensure I recieve the best care. The service department was through in their diagnosis, cars running great. Ty to all that were apart of getting my car back up and running. Kat Randall More
Quick and easy and COVID-19 FREE! What do you do when you are working from home and own a vehicle with 161,000 miles? Well shop online for a new vehicle of course! I have been wanting What do you do when you are working from home and own a vehicle with 161,000 miles? Well shop online for a new vehicle of course! I have been wanting to do this and so the timing was perfect. Jeff Boon was the salesperson and he got me in and out in short order accepting my offer with limited haggling. The whole process was quick, easy and relatively painless. More
good and Fast The service was neat and perfect !!! service was done short time and very neat . service team team support is awesome . The service was neat a The service was neat and perfect !!! service was done short time and very neat . service team team support is awesome . The service was neat and perfect !!! The service was neat and perfect !!! More
People are first class. Service desk was courteous polite and prompt. They got me checked and later checked out on time Provided a loner car which was much appreciated and prompt. They got me checked and later checked out on time Provided a loner car which was much appreciated More
Good experience with a warranty issue Treated very well, as usual. Annoying issue that was eventually handled under warranty. We were provided with a loaner vehicle for the day, which was Treated very well, as usual. Annoying issue that was eventually handled under warranty. We were provided with a loaner vehicle for the day, which was much appreciated. Nicely kept informed of progress. Thanks More
Exceptional service, great communications My experience was superb. Great transaction. Michael Franzi was very helpful, mindful of our time and created a very comfortable buying experience. Ve My experience was superb. Great transaction. Michael Franzi was very helpful, mindful of our time and created a very comfortable buying experience. Very refreshing to have a pleasant experience at auto dealer both sales and Finance Manager Rachel. I will definitely be back. Thanks again Michael. More
Whoever I met and serviced my vehicle was extremely unprofessional. Have been having issues since. I will be contacting them for further service requests that their harmful service caused unprofessional. Have been having issues since. I will be contacting them for further service requests that their harmful service caused More