Jaguar Land Rover Bellevue
Bellevue, WA
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Very disappointing experience. I had a regular 25K service and the engine cover came off only showing one screw attached. I was driving with my family which was even more concerning. service and the engine cover came off only showing one screw attached. I was driving with my family which was even more concerning. More
Horrible scheduling and communication. Waited a month for this appointment; had to ping them twice to confirm as they never replied. Arrived 20 minutes early and was met with service lead who told me I was this appointment; had to ping them twice to confirm as they never replied. Arrived 20 minutes early and was met with service lead who told me I was too early. Unbelievable. Ended up walking out because they couldn’t perform the service for a second time. Make the drive elsewhere or just don’t buy a rover. More
Above and Beyond Absolutely great experience and exceeding expectations in every way, the place is clean and welcoming, the staff very professional and caring, and the Absolutely great experience and exceeding expectations in every way, the place is clean and welcoming, the staff very professional and caring, and the cars are amazing. Everything is truly above and beyond. More
Best Car Buying Experience By far, best car buying experience! Alec Dingle was so helpful and knowledgeable. He was able to work out the deal we wanted without the hassle you wo By far, best car buying experience! Alec Dingle was so helpful and knowledgeable. He was able to work out the deal we wanted without the hassle you would typically receive at other dealerships. Thank you! More
Would like to thank Sergey and the deal maker he is making my second Sport SVR a reality. Having the idea I was going to order one from the factory. Just so happens one showed up last Week. Perfect wit making my second Sport SVR a reality. Having the idea I was going to order one from the factory. Just so happens one showed up last Week. Perfect with everything I wanted and extras. Thankyou Sergey for making it happen. And a shoutout to David Payne another Associate who gave me the time and relived some past memories. More
used car purchase during the pandemic What a great experience buying a used car. Jeff and Zoran worked as a team and were knowledgeable, honest and a pleasure to work with. The car, which What a great experience buying a used car. Jeff and Zoran worked as a team and were knowledgeable, honest and a pleasure to work with. The car, which just came back from an independent inspection, was in excellent shape and as advertised. Highly recommend the shop and these two guys. Layla, who facilitated our financing, was another gem. More
Scratched my car installing rear wiper blade So unprofessional. Also, have been asked to review three times. Why keep asking over and over for a review? Also, it was recommended to replace the re So unprofessional. Also, have been asked to review three times. Why keep asking over and over for a review? Also, it was recommended to replace the rear windshield wiper for a stupid price. It had barely been used, and the idiot who installed it scratched the paint and I had to come back and get it buffed out! Who does that? I can still see the swirl marks. You should have detailed the whole thing considering that I had to bring my car back. More
Alec Dingle was super helpful getting me all the information I needed on the vehicle I was interested in. He had it ready for me when I arrived to see it and struck a good deal in minutes. No press information I needed on the vehicle I was interested in. He had it ready for me when I arrived to see it and struck a good deal in minutes. No pressure tactics. More
Great customer service, everyone was professional and knew what they were doing. The car was cleaned prior to return. The service took a reasonable amount of time and I was given a rental for the duratio knew what they were doing. The car was cleaned prior to return. The service took a reasonable amount of time and I was given a rental for the duration of the service. More
We loved the experience and atmosphere at the dealership. Safe, clean, professional, comprehensive, and everything I would expect with such great brand name. Thank you folks, you really rock! Safe, clean, professional, comprehensive, and everything I would expect with such great brand name. Thank you folks, you really rock! More