Jaguar Land Rover Bellevue
Bellevue, WA
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10 years strong... never disappoint Service Adviser was friendly, attentive and had me out the door in a quick manner. Kept me updated throughout the visit and made sure my loaner was r Service Adviser was friendly, attentive and had me out the door in a quick manner. Kept me updated throughout the visit and made sure my loaner was ready so I could quickly move along with my day! Time and time again the team at Range Rover has always gone above and beyond to accommodate us and frankly just making us feel "taken care of"! More
Car Experience Dealership was professional, nice showroom and waiting area and respected the current Heath regulations. Alec was attentive to our needs and a pleasu Dealership was professional, nice showroom and waiting area and respected the current Heath regulations. Alec was attentive to our needs and a pleasure to have as our Jaguar Dealer. More
Very pricey, high labor rate Hello, I found that after paying $3700 for my repair, which included $1800 in labor, that the labor rate of $170 and the quoted labor hours is too Hello, I found that after paying $3700 for my repair, which included $1800 in labor, that the labor rate of $170 and the quoted labor hours is too high. Comparing it to other certified shops that repair European cars here around Bellevue, their labor rate is in the $140/h range. Now I did get a discount in labor for $150/h, but the labor time was still 9 hours which was unacceptability high for changing a valve. I would expect that both the labor rate and labor times to be less than what they are, namely $140/h and for a repair like this to be around 4 hours. More
Shout out to Samantha who really went so far above and beyond in helping us resolve a title situation with our Mercedes...then, during the height of the Covid pandemic, we decided to simplify our multi-ve beyond in helping us resolve a title situation with our Mercedes...then, during the height of the Covid pandemic, we decided to simplify our multi-vehicle lives with one quality car...she spent much of a day sending us vehicle listing at home and put us in contact with Rob in sales who helped us work out our trades over the phone and had our new car ready and waiting...SMOOTH process, NICE people, and GREAT to be in the Jaguar Land Rover Bellevue family! More
This dealer and it’s service staff needs a overhaul. They need people that understand service and change with time. I’m disappointed with their level of detail. Took my Range Rover for service and the tech l need people that understand service and change with time. I’m disappointed with their level of detail. Took my Range Rover for service and the tech lost a tool from the car. It’s been over a month and the replacement has not been ordered. I should not persistently follow up for a dealership issue. More
This is a review for the sales side of the dealership. Zoran Bosiljkic is wonderful and so easy to work with. I send an email to the dealership inquiry about new 2020 E-Pace within half hour Amber tex Zoran Bosiljkic is wonderful and so easy to work with. I send an email to the dealership inquiry about new 2020 E-Pace within half hour Amber texted me and connect me with Zoran. I told Zoran what I was looking for he was able to find me a 2020 E-Pace checker flag edition with only 3000 miles on it. It is dealership loaner car for only few months. Within 2 hours we scheduled a test drive. I didn't think was gonna be that fast. Once we arrived at the dealership we had a great time with Zoran he showed me two different car and showed me side by side the difference and which one would be a better deal. So after test drive Zoran showed us the trade in value and it was higher than the true car value. We were gonna go test drive Audi and BMW and check another dealership but the experience with Zoran was so wonderful so we decided to get the Jaguar right there and then. Finance was very easy too. Natalie Orrell is very pleasant to work with. I will definitely recommend my friends to Jaguar Bellevue. More
Top notch service team! My visit went very smoothly with excellent communication and customer service. There really isn’t anything they could improve—a great team. excellent communication and customer service. There really isn’t anything they could improve—a great team. More
Sergey was great to work with! He made it the experience non stressful! He is very knowledgeable and experienced sales person! Financing was great to! Thanks for the great experience! non stressful! He is very knowledgeable and experienced sales person! Financing was great to! Thanks for the great experience! More
Amazing workmanship, delivered on time and more than anything else: respectful and mindful. Thank you for taking care of my cars before I left for Baltomore. anything else: respectful and mindful. Thank you for taking care of my cars before I left for Baltomore. More
A shout out to Michael Franzi - hands down the best dealer that we have ever worked with. Micheal and Jeff worked as a team making our car buying process a breeze. Michael went above and beyond to dealer that we have ever worked with. Micheal and Jeff worked as a team making our car buying process a breeze. Michael went above and beyond to explain us the features of our new Range Rover SUV and was constantly in touch with us through iMessages to expedite our process and maintain transparency throughout. A perfect 10/10! Thank you Michael, we appreciate your professionalism and honesty. More