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Jaguar Land Rover Annapolis

Annapolis, MD

4.9
368 Reviews

101 Ferguson Road

Annapolis, MD

21409

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Showing 368 reviews

June 07, 2021

The service rep was excellent, very friendly and personable. He explained everything that he recommended that the car would need done. I would definitely recommend that everyone has J.R as their ser More

by Kiko20744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R
Jun 10, 2021 -

Jaguar Land Rover Annapolis responded

Thank you for the wonderful review! We are so pleased to see that Jaguar Annapolis earned your recommendation. If there is anything else that we can do for you, don't hesitate to let us know.

June 01, 2021

Excellent service department! Always professional and friendly service. Provide a fully report on my car with recommendations right away. I was able to wait and get my car back same day! More

by Ķen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Jun 02, 2021 -

Jaguar Land Rover Annapolis responded

Thank you for the outstanding review, Ken! We are so happy to learn that you are consistently pleased with the service you receive from Jaguar Annapolis. If there is anything else that we can do for you, please be sure to let us know.

May 11, 2021

I'm very dissatisfied with the level of professionalism from the general manager. The general manager got involved with my deal, and he would not be able to negotiate a deal since the dealership had to mak More

by Joshua J
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BILL COLGATE
April 27, 2021

Our service advisor, JR, went above and beyond to make sure we understood what our Jag needed and kept us up to date on repairs More

by Barry polansky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jR
Apr 28, 2021 -

Jaguar Land Rover Annapolis responded

We are pleased to hear you had such a positive experience with us, JR! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at Land Rover Annapolis!

April 27, 2021

Checked for recalls for my vehicle, also Provided info on past repair work and explained details of repair work, also gave suggestions and provided info for future repairs More

by foundent4md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias
Apr 27, 2021 -

Jaguar Land Rover Annapolis responded

Thank you for taking the time to share your excellent experience with Mike and Johnathan! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Land Rover Annapolis.

April 20, 2021

Frank & Sol took great care of me with this purchase. Thanks again! This truck is almost exactly what I was looking for to to replace my 17 year old truck. Hope she lasts just as long! More

by KJT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sol, Frank Elizondo
Apr 21, 2021 -

Jaguar Land Rover Annapolis responded

Thank you very much for your review! We are so pleased to hear that Frank and Sol helped with your Land Rover purchase. We hope you enjoy your new vehicle as much as the last!

April 19, 2021

Frank in Annapolis was super helpful in giving us information and support in finding our new vehicle! The facility was clean and careful with the process. More

by Sally R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Elizondo
Apr 20, 2021 -

Jaguar Land Rover Annapolis responded

Thank you, Sally, for taking the time to share your outstanding car-buying experience with Frank! We hope you enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Jaguar Annapolis.

April 02, 2021

Custom ordered my new Jaguar F Pace SVR. There was a slight delay on delivery due to covid. SVR looks great came in as ordered. Frank was my sales representative and was very easy to work with. More

by ksampson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Elizondo
Apr 03, 2021 -

Jaguar Land Rover Annapolis responded

Thank you for taking the time to share your experience with us at Jaguar Land Rover Annapolis. If there's anything further we can do for you, we are happy to help!

March 30, 2021

Very knowledgeable and good at customer service Thanks. Very good dealership and cleanliness of your car when returned to you. Highly recommend their service dept More

by JAG XJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Mar 31, 2021 -

Jaguar Land Rover Annapolis responded

You're welcome! We also appreciate your kind words and five-star rating for us at Jaguar Land Rover Annapolis. Have a great day!

March 09, 2021

Very kind and professional team. They kept in touch with me along the way. We had a weather delay and they were able to let me know what was going on. More

by Livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Mar 10, 2021 -

Jaguar Land Rover Annapolis responded

Thank you for the positive review and rating! We are happy to know that our team was kind and professional and we hope that you will continue to visit us at Jaguar Land Rover Annapolis.

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