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Jaguar Land Rover Annapolis

Annapolis, MD

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rated
353 Reviews

101 Ferguson Road

Annapolis, MD

21409

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Showing 353 reviews

January 07, 2021

Everyone was very kind and provided extraordinary customer service. Kelly Proof worked with us from the start to the end of our purchase. She is a Rocstar. It was such a pleasure during buisness with More

by Snowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Proof 5 star and Sol 5 star
Jan 08, 2021 -

Jaguar Land Rover Annapolis responded

Hello- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Kelly and Sol went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We are looking forward to taking care of all of your auto needs for years to come!

January 04, 2021

They got the parts that we needed even in this conditions. The service provider stay in touch so we got the car back for the holidays More

by Maurice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist very good , Mike Kelley, Jonathan Monias
Jan 04, 2021 -

Jaguar Land Rover Annapolis responded

Thank you for sharing this, Maurice. We're so glad we could get everything taken care of just in time for the holidays for you at Jaguar Land Rover Annapolis! Feel free to reach out if we can help you again with anything else!

December 20, 2020

Always very professional and issues are well explained. Helpful with dealing with extended warranty companies.. the service department is always very clean and clear of debris.. customer friendly More

by Djwellersellsmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR
Dec 21, 2020 -

Jaguar Land Rover Annapolis responded

Dj, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Annapolis! Thank you again for choosing us, and we hope to see you again soon!

December 05, 2020

Great experience. Skip was personable, knowledgeable, & responsive. Love my new whip & couldn’t be happier with the service I received. Shout out to the awesome receptionist too! More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Tate
Dec 06, 2020 -

Jaguar Land Rover Annapolis responded

Thank you so much for sharing what a great experience you had working with Skip and the team. Congratulations and happy driving!

December 04, 2020

Skip Tate in sales and Bill Colgate in management were particularly excellent. Love my beautiful F pace and Will look to purchase my F type from them next. More

by Sc99fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Colgate, Skip Tate
Dec 04, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for that great review! If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

December 04, 2020

I've been using Land Rover Annapolis Jaguar for over 11 years I purchased my first Jaguar there and five others and I've had a friend purchase two and obviously we get the best of service courteous profess More

by vdjovino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and servicr, Frank Elizondo, Amy Anderson, Devneet Saini
Dec 05, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the fantastic review! We are so happy to see that we have earned your loyal business for so long. We will be sure to share your compliments with our team. Please come back at any time.

November 27, 2020

2 nd car we have purchased here, 1st was before Penske bought it, service has always been great. Harold Edwards I think is fairly new, he was great and got any information we needed. We came in “looking “ More

by cwstout1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harold Edwards
Nov 28, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Harold, and with your purchase. We hope you continue to love your brand new ride, and we look forward to taking care of any of your auto needs in the future.

November 22, 2020

Professionally run, had the color I wanted. Paid a little more than I wanted to. I thought it was a fair deal. Frank was a very helpful parade More

by nancyjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Elizondo
Nov 22, 2020 -

Jaguar Land Rover Annapolis responded

Thank you so much for your wonderful review! We will be sure to thank Frank for you!

August 29, 2020

Professionally run, great inventory of vehicles, great curb appeal, and diverse staff. This dealership has welcoming service advisors. Very clean and business functional waiting room. More

by Happy camper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Aug 30, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the excellent review. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

August 29, 2020

My trip to the dealership was nothing less than amazing. When I arrived, I thought I knew what vehicle I wanted. The salesman, Harold, did an outstanding job explaining the different models. by the time he More

by Dee Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold and the finance manager
Aug 30, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the great review, Dee. We will be sure to thank Harold for providing you with knowledgeable service during your sales experience. We look forward to working with you again.

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