
Jaguar Land Rover Annapolis
Annapolis, MD
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The service rep was excellent, very friendly and personable. He explained everything that he recommended that the car would need done. I would definitely recommend that everyone has J.R as their ser personable. He explained everything that he recommended that the car would need done. I would definitely recommend that everyone has J.R as their service advisor. More
Excellent service department! Always professional and friendly service. Provide a fully report on my car with recommendations right away. I was able to wait and get my car back same day! friendly service. Provide a fully report on my car with recommendations right away. I was able to wait and get my car back same day! More
I'm very dissatisfied with the level of professionalism from the general manager. The general manager got involved with my deal, and he would not be able to negotiate a deal since the dealership had to mak from the general manager. The general manager got involved with my deal, and he would not be able to negotiate a deal since the dealership had to make a crazy deal with the previous owner of the vehicle. What gets under my skin is that you blatantly said that this previous customer purchased vehicles from you before from other places you have worked. The bottom line is if you can make a deal for one customer, this should be done for ALL of your customers. More
Checked for recalls for my vehicle, also Provided info on past repair work and explained details of repair work, also gave suggestions and provided info for future repairs past repair work and explained details of repair work, also gave suggestions and provided info for future repairs More
Frank & Sol took great care of me with this purchase. Thanks again! This truck is almost exactly what I was looking for to to replace my 17 year old truck. Hope she lasts just as long! Thanks again! This truck is almost exactly what I was looking for to to replace my 17 year old truck. Hope she lasts just as long! More
Frank in Annapolis was super helpful in giving us information and support in finding our new vehicle! The facility was clean and careful with the process. information and support in finding our new vehicle! The facility was clean and careful with the process. More
Custom ordered my new Jaguar F Pace SVR. There was a slight delay on delivery due to covid. SVR looks great came in as ordered. Frank was my sales representative and was very easy to work with. slight delay on delivery due to covid. SVR looks great came in as ordered. Frank was my sales representative and was very easy to work with. More
Very knowledgeable and good at customer service Thanks. Very good dealership and cleanliness of your car when returned to you. Highly recommend their service dept Very good dealership and cleanliness of your car when returned to you. Highly recommend their service dept More
Very kind and professional team. They kept in touch with me along the way. We had a weather delay and they were able to let me know what was going on. me along the way. We had a weather delay and they were able to let me know what was going on. More