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Jaguar Land Rover Annapolis

Annapolis, MD

Overview
Reviews
4.9
375 Reviews
Call Dealership (410) 349-8090
View Awards

101 Ferguson Road

Annapolis, MD

21409

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Showing 375 reviews

October 03, 2021

Excellent service very friendly and knowledgeable would strongly recommend for automotive needs and staff very professional. More

by Jaciotola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Tate
Report | Print
Oct 03, 2021 -

Jaguar Land Rover Annapolis responded

Thank you for choosing Jaguar Annapolis. We are happy to know that you enjoyed a friendly and knowledgeable experience. We look forward to working with you again.

September 25, 2021

Extraordinarily polite and professional people. Punctual and kept in communication. Very sensitive to the customer experience. More

by salinger1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Report | Print
Sep 26, 2021 -

Jaguar Land Rover Annapolis responded

We are very happy to have provided you with such a wonderful and high-quality experience here at Jaguar Annapolis! We hope you continue to choose us for all your automotive needs! Take care.

September 16, 2021

The service team was very helpful and made me feel welcome and at ease. JR was very informative. More

by Jnnt29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Report | Print
Sep 16, 2021 -

Jaguar Land Rover Annapolis responded

Our Service Team at Jaguar Annapolis is always here to help, and we look forward to any future visits!

August 30, 2021

Mike Kelly and Sol Jobe are amazing. They understand that service after the sale is just as important as the sale itself. Keep up the amazing work. Doug is great as well. More

by DT1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sol Jobe, Doug, Mike Kelley
Report | Print
Aug 30, 2021 -

DT1111 responded

DT1111 "Mike Kelly and Sol Jobe are amazing. They understand that..." Mike Kelly and Sol Jobe are amazing. They understand that service after the sale is just as important as the sale itself. Keep up the amazing work. Doug is great as well.

Aug 31, 2021 -

Jaguar Land Rover Annapolis responded

Hi there, Thank you for your positive review. We are thrilled you had a great experience with our Team here at Jaguar Annapolis. We are looking forward to your next visit with us here for any of your future automotive needs.

August 28, 2021

Very easy to work with, we travelled over 2 hours as they had the best inventory and pricing. Well worth the trip! More

by MGal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon
Report | Print
Aug 29, 2021 -

Jaguar Land Rover Annapolis responded

We appreciate your feedback! Thank you so much for being one of our valued guests here at Jaguar Annapolis!

August 21, 2021

Always on time and friendly when you come in for service More

by bertocchib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Report | Print
Aug 22, 2021 -

Jaguar Land Rover Annapolis responded

Thank you! We appreciate you taking the time to write us this review and hope to see you at Jaguar Annapolis again soon!

August 05, 2021

Little or no sales pressure. Extremely helpful in trying to find compatibility to augment the purchase More

by Len
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Elizondo, Robert Carter, Skip Tate
Report | Print
Aug 06, 2021 -

Jaguar Land Rover Annapolis responded

Glad to hear that you had a pressure-free buying experience! Take care.

August 02, 2021

4 months of ownership and 7 trips to the service department the last trip over 30 days in the shop . The dealership gives me back my car I drive it 35 miles home and the same problem happens for the More

by Rdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Miller
Report | Print
Aug 03, 2021 -

Jaguar Land Rover Annapolis responded

Hi, Thank you Mr. Ellis for the review. We are working directly with Land Rover USA to get your vehicle back to you. Thank you for your patience and we apologize for any inconvenience. William Colgate General Manager BColgate@penskeautomotive.com

Aug 04, 2021 -

Rdavis responded

I don't know Mr. Ellis. this is Mr. Davis we have already emailed about this issue. and as of 08/04/21 I still have NOT gotten an update.

July 27, 2021

It was a pleasant experience. It would’ve been nicer if there were pastries for waiting customers since the dealer is sort of isolated from other retail stores. More

by mwa2211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Report | Print
Jul 28, 2021 -

Jaguar Land Rover Annapolis responded

Thank you for the feedback! We are happy to know that overall you had a good experience with us at Jaguar Annapolis, and we look forward to any future visits!

July 22, 2021

Excellent service and attention to detail. I brought my vehicle in for service and was treated extremely well. it was done in a timely and efficient manner. Truly outstanding. More

by Jdelgado60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias
Report | Print
Jul 23, 2021 -

Jaguar Land Rover Annapolis responded

Hi there, Thank you for telling us about your outstanding experience. It pleases us to know that our team worked with you and you and your vehicle in a timely manner. Thank you for choosing Jaguar Annapolis and we look forward to your next visit.

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