Jaguar Land Rover Annapolis
Annapolis, MD
Filter Reviews by Keyword
By Type
Showing 351 reviews
Mr. Pinkston was very helpful during my search for a vehicle. His customer service was excellent and he put every effort to get me a wonderful deal. I can't recommend a better dealership than Jaguar Lan vehicle. His customer service was excellent and he put every effort to get me a wonderful deal. I can't recommend a better dealership than Jaguar Land Rover of Annapolis. I hope this information is useful during your search. More
I purchased a brand new 2011 Jaguar XJL in December 2011 and have experienced several mechanical challenges with the vehicle. My vehicle has overheated 3 times and has been towed to the dealership 2 times, and have experienced several mechanical challenges with the vehicle. My vehicle has overheated 3 times and has been towed to the dealership 2 times, per the service department the vehicle overheated do to defective engine fans that have been replaced 2 times. My entire electrical system has shut down do to a battery short and several other challenges such as a malfunctioning sunroof etc. I contacted Jaguar of North America to buy the vehicle back and they told me the vehicle is considered safe and reliable according to the warranty standards and per their conversation with David Muse. What I find most interesting is that Jaguar North America and Jaguar of Annapolis are unwilling to provide me with a written letter statement saying the vehicle is safe and reliable. Buyers purchase at your own risk they are very good at passing the buck. More
Carnell has been a great salesperson. He is honest, ethical and willing to get the right answer if he doesn't know it. It's refreshing to work with a professional who enjoys his job. This is the second ethical and willing to get the right answer if he doesn't know it. It's refreshing to work with a professional who enjoys his job. This is the second car I've purchased with Carnell and he has been a pleaseure to work with both times. I highly recommend Carnell if you are looking to buy a Jaguar or Land Rover. More
I had a great buying experience at Land Rover Jaguar of Annapolis. Frank Elizondo was very accommodating and friendly. I would recommend them to anyone who is in the market for a Land Rover or Jaguar vehic Annapolis. Frank Elizondo was very accommodating and friendly. I would recommend them to anyone who is in the market for a Land Rover or Jaguar vehicle. More
I have known Amy as a salesperson for many years, first with my jewelry purchases and now hopefully with a new car. She was always the most friendly and upbeat saleswoman around and really brought joy to t with my jewelry purchases and now hopefully with a new car. She was always the most friendly and upbeat saleswoman around and really brought joy to the experience. I highly recommend her for her attention to detail and professional attitude. I hope to have a shiny Land Rover in my future thanks to Amy! More
The Land Rover and Jaguar dealership of Annapolis is of excellence. My experience with them is surpassingly unmatched; I was impressed with their preponderance of vehicles they had to offer. From the momen excellence. My experience with them is surpassingly unmatched; I was impressed with their preponderance of vehicles they had to offer. From the moment I walked through their doors I felt welcomed plus I experienced no uncomfortable pressures from the sales team. After I walked in I was swiftly greeted by a salesman named Carnell Pinkston, he was very professional and engrossed in our conversation about what I needed. When he found my vehicle he was omniscient on the options and technology their vehicles offered. I would strongly recommend the Land Rover and Jaguar dealership of Annapolis; I would like to thank Carnell Pinkston and the dealership for their magnanimity. More
Ray is the best service representative that I have ever partnered with -- great advice, service, and open communication. When Ray leaves -- I leave!! Thanks!! Chris partnered with -- great advice, service, and open communication. When Ray leaves -- I leave!! Thanks!! Chris More
Last Saturday I called Jaguar Land Rover Annapolis when I discovered a pre-owned Mercedes Wagon I had been searching for; for quite some time. I live north of Baltimore, so I called to confirm the car was s discovered a pre-owned Mercedes Wagon I had been searching for; for quite some time. I live north of Baltimore, so I called to confirm the car was still for sale before I drove to Annapolis for a test drive. Fortunately I connected with Robert Carter who confirmed the availability and helped me with directions. Once I arrived at the dealership Robert immediately made us feel at home and was always checking to make sure we were comfortable. I test drove the car (loved it) and then we worked out the details. They had some final prep work to do with the car and I had to collect some paperwork (the title for my car I was trading in, etc.) so we agreed the delivery would occur a few days later. Robert even offered to drive the car to me on his day off (50+ miles away)!!! He was easy to work with, answered all our questions, and always returned calls quickly. The entire experience was fantastic and I would highly recommend this dealership!! More
Mr. Pinkston went above & beyond in finding the right car and making the right deal we were looking for. We have had the pleasure of working with him for the past three years and he has always made hims car and making the right deal we were looking for. We have had the pleasure of working with him for the past three years and he has always made himself available to assist us with operational, servicing, and purchasing questions our Jaguars and Range Rovers. He' s truly an asset to the Annapolis dealership. More
Outstanding dealership with outstanding salesman (Robert Carter), finance director (Larry Cash) and Service manager (Ray Hatfield). Team provides excellent customer service in a professional manner. I hav Carter), finance director (Larry Cash) and Service manager (Ray Hatfield). Team provides excellent customer service in a professional manner. I have already referred this team to family members and friends who are interested in purchasing Jaguars. More