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Jaguar Land Rover Annapolis

Annapolis, MD

4.9
368 Reviews

101 Ferguson Road

Annapolis, MD

21409

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Showing 368 reviews

February 08, 2020

Since purchasing my Range Rover, I’ve remained impressed by the customer service at Annapolis Land Rover. My service rep is Mike Kelley. He’s exceptional, personable and very knowledgeable. More

by Kamillahb
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Feb 09, 2020 -

Jaguar Land Rover Annapolis responded

Mike is definitely an asset to our team. Thanks for your feedback for your service experience for your Range Rover. We'll be looking forward to your next visit!

February 04, 2020

Outstanding, customer service, knowledgeable and professional from the time I walked in the showroom door, throughout the test drive and until I signed the dotted line. Answered all my questions a More

by jprince
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Amy Anderson
Feb 05, 2020 -

Jaguar Land Rover Annapolis responded

We appreciate you taking the time to write an outstanding review! We're ecstatic to hear Robert and Amy went above and beyond to assist you with a high level of customer service throughout the process. We hope you continue to love your brand new Range Rover! Thank you for your positive feedback, and we look forward to taking care of all of your auto needs for years to come!

February 01, 2020

Needed brakes. Received great service, waited for the car to be done, every one was friendly and attentive. I would bring my car to this dealership again. More

by Sheree
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 01, 2020 -

Jaguar Land Rover Annapolis responded

Thanks for letting us take care of your brakes, Sheree. We look forward to seeing you again.

January 26, 2020

Two batteries replaced 2014 LRRR. I kept both batteries after replacement. The smaller of the two, after testing was defective.The main battery was tested twice and showed to be good.I More

by rjschoebhc60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Jan 26, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for sharing your experience with us. We appreciate your feedback and will be sure to pass this along to our team. Let us know if there is anything else we can help you with. We look forward to your next visit.

January 24, 2020

Service was great .. I have been dealing with Land Rover Annapolis for service for years with my former vehicle Land Rover LR2 and with my current vehicle Land Rover Disco More

by Starr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias
Jan 24, 2020 -

Jaguar Land Rover Annapolis responded

Hi Starr, thank you for the kind words! It was a pleasure working with you. We'll be sure to share your kind words with Mike and Jonathan. We appreciate your business and hope to see you again!

January 23, 2020

Great Service on my Jaguar F-Type. Jonathan was great to work with. He answered the questions I had and went the extra mile to get an answer for me that he wasn’t sure the answer. Good Service. More

by Dcnetwking
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Jan 24, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the great review! We're pleased to see that Jonathan's knowledge made a memorable impression on you. Please let us know if we can be of further service.

January 22, 2020

The service at Jaguar Land Rover Annapolis is great. Quick in and quick out I have owed three jaguars and all three have been serviced by Jaguar Land Rover Annapolis. The staff is very polite and prof More

by Jaguareyes
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias
Jan 22, 2020 -

Jaguar Land Rover Annapolis responded

Thanks for sharing your thoughts about your service experience. We truly appreciate your business and we look forward to working with you again to take care of your Jaguars!

January 16, 2020

They are willing to go the extra mile to ensure you are satisfied and get the best deal. Robert Carter and the team are very informative and willing to find the right vehicle for you. A sales team that you More

by Justin J
Recommend Dealer
Yes
Employees Worked With
Robert Carter
Jan 16, 2020 -

Jaguar Land Rover Annapolis responded

Justin, Thank you for taking the time to write a review! We're glad to hear Robert went and beyond to assist you with a high level of customer service throughout the process. We greatly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future. Enjoy your new ride!

January 14, 2020

Frank is an awesome car salesman I have been to many car dealers in the past and none compares to Jaguar Land Rover Annapolis.Frank is the best in the business .He was knowledgeable More

by enoryt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Elizondo
Jan 14, 2020 -

Jaguar Land Rover Annapolis responded

Hello there, thank you so much for the kind words! We're glad to hear Frank, Josh, and our team has given you great service. We hope to see you again soon!

January 01, 2020

Frank was a pleasure to work with. He was helpful and knowledgeable and patiently walked us through the buying process. We would highly recommend the dealership. The manger was also easy to work with and More

by B.barcus
Recommend Dealer
Yes
Employees Worked With
Frank Elizondo
Jan 02, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the five stars! We're so thrilled to see that Frank's knowledge and expertise made such a positive impression on you. If we can be of further service, please be sure to let us know!

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