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Jaguar Land Rover Annapolis

Annapolis, MD

not yet
rated
351 Reviews

101 Ferguson Road

Annapolis, MD

21409

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Showing 351 reviews

January 16, 2020

They are willing to go the extra mile to ensure you are satisfied and get the best deal. Robert Carter and the team are very informative and willing to find the right vehicle for you. A sales team that you More

by Justin J
Recommend Dealer
Yes
Employees Worked With
Robert Carter
Jan 16, 2020 -

Jaguar Land Rover Annapolis responded

Justin, Thank you for taking the time to write a review! We're glad to hear Robert went and beyond to assist you with a high level of customer service throughout the process. We greatly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future. Enjoy your new ride!

January 14, 2020

Frank is an awesome car salesman I have been to many car dealers in the past and none compares to Jaguar Land Rover Annapolis.Frank is the best in the business .He was knowledgeable More

by enoryt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Elizondo
Jan 14, 2020 -

Jaguar Land Rover Annapolis responded

Hello there, thank you so much for the kind words! We're glad to hear Frank, Josh, and our team has given you great service. We hope to see you again soon!

January 01, 2020

Frank was a pleasure to work with. He was helpful and knowledgeable and patiently walked us through the buying process. We would highly recommend the dealership. The manger was also easy to work with and More

by B.barcus
Recommend Dealer
Yes
Employees Worked With
Frank Elizondo
Jan 02, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the five stars! We're so thrilled to see that Frank's knowledge and expertise made such a positive impression on you. If we can be of further service, please be sure to let us know!

December 28, 2019

They treat you like family. If you are purchasing or getting repairs no job is to small even if it’s your fault. Everyone goes above and beyond with customer service. More

by Lisajae
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Robert Carter, Devneet Saini
Dec 28, 2019 -

Jaguar Land Rover Annapolis responded

Thank you for the excellent review. We are happy to know that you are more than satisfied with our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

December 26, 2019

Totally dissatisfied Little or no follow up by the sales department when I was looking to buy a new Jaguar. Service department only partially diagnosed a major problem and More

by MAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Elizondo, Amy Anderson
Dec 27, 2019 -

Jaguar Land Rover Annapolis responded

Hello, I am sorry to hear about any disappointment regarding your recent experience with our Service Center regarding your ongoing issue. Your feedback is important to us and I would appreciate the opportunity to speak with you to address your concerns. Please email me at aafful@penskeautomotive.com with your preferred contact information. Thank you, Adolf Afful General Manager Jaguar Annapolis

December 23, 2019

We placed an inquiry via the website. Calvin Boggon called and immediately demonstrated his product knowledge, dedication to prompt customer service, and met our comfort level without sales pressure. More

by teamclaydc
Recommend Dealer
Yes
Employees Worked With
Calvin Boggon
Dec 24, 2019 -

Jaguar Land Rover Annapolis responded

Thank you for the great review! We're so pleased to see that Calvin's prompt response and outstanding service made such a positive impression on you. Congratulations on your purchase; we look forward to your next visit!

December 22, 2019

Everyone was very helpful.and concerned about my well being.This was truly an awesome experience .I have been to other car dealers in my lifetime and none could compare to the service I recieved More

by enoryt1
Recommend Dealer
Yes
Employees Worked With
Josh and manager, Frank Elizondo, Robert Carter
Dec 23, 2019 -

Jaguar Land Rover Annapolis responded

We always want to take care of our customers. Thanks for your kind feedback for our team members. Please let us know if we can do anything else for you. We are here to help!

November 24, 2019

Very good experience Check in for the Sat, 23 Nov appointment was very cordial, quick and efficient. Mr. Monias was very professional and accommodating. Very Good dealersh More

by slww40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Nov 25, 2019 -

Jaguar Land Rover Annapolis responded

Thank you for the great review! It's always exciting to hear from our happy customers. We'll let Jonathan know to keep up the excellent work. We appreciate your business and hope to see you again!

November 16, 2019

They are very knowledgeable and very professional. They gave us the best deal. We also like the showroom layout. We will definitely recommend them to our friends and family. They earned our business. More

by RC
Recommend Dealer
Yes
Employees Worked With
Robert Carter
Nov 16, 2019 -

Jaguar Land Rover Annapolis responded

RC, We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, Robert will be glad to assist, as always!

November 15, 2019

My experience at Land Rover Jaguar of Annapolis exceeded all expectations. The process of purchasing my vehicle went smoothly, from sales to finance. Their friendly staff accommodated me from start to finis More

by Nathan
Recommend Dealer
Yes
Employees Worked With
Travis Brown
Nov 15, 2019 -

Jaguar Land Rover Annapolis responded

Nathan, thanks for the great review! We're happy to hear that we could provide you with the excellent service you deserve. We appreciate your business; have a great weekend!

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